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The bedroom was very clean. The staff were incredibly welcoming, and Helen (or Ellen, I’m so sorry I can’t remember exactly) was an absolute pleasure. She’s so friendly, and I would come back just for her. It’s a fantastic and convenient location for doing all your Jeju day trips plus so close to shopping and the bumping nightlife of Jeju City.

It was a decent place.

Huge room nice views excellent staff service

Lotte City Hotel is one of the better hotels in the area and located close to airport. I got lucky and got a free upgrade on my room booking to ocean view so that was a very pleasant surprise. Amenties and room were very nice and clean. Staff very friendly. Would stay again next time visiting Jeju

We stayed in two different rooms for this stay. The location is excellent. Across from the boardwalk along the water for nice and easy stroll. 10-15minute walk to all other shopping and market areas. Lots of food options for dinner. Near a supermarket that had very affordable items to pick up for drinks, snacks and quick to go meals. Good location for tour pick up and 15 minute cab ride to/from airport. Approximately 20,000-30,000 krw for jumbo cab ride The rooms were very basic. The one with 4 twin beds didn’t have a lot of storage space or counters. This made it difficult for our family (2 adults and 2 kids) to store anything. We had to use the second dining room area to store our luggage and couldn’t unpack. This was the newly renovated room. The second room we stayed in (family twin room). This one had enough beds to 3 people and one person had to sleep on the floor which is their version as a futon. It wasn’t very clear when I was booking but thankfully a previous reviewer mentioned this so I rebooked our first few nights to a 4 twin bed room. This room was not a newly renovated room. We had breakfast included. It was a decent breakfast if it’s part of your package. We wouldn’t pay additional market price for it though. There are many more options (likely better) outside of hotel. The staff were nice and professional. Some front desk staff spoke little English but most others were easier to communicate with.

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