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AC Hotel Kansas City Plaza

3.5 star property

Photo gallery for AC Hotel Kansas City Plaza

Front of property
Lobby lounge
Lobby lounge
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
560 Westport Rd, Kansas City, MO, 64111
  • Place, University of Kansas Medical Center
    ‪16 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Place, Crown Center
    ‪5 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kansas City

With a stay at AC Hotel Kansas City Plaza in Kansas City (Midtown - Westport), you'll be within a 5-minute drive of Nelson-Atkins Museum of Art and Crown Center. .This hotel is 6.7 mi (10.7 km) from GEHA Field at Arrowhead Stadium and 3.6 mi (5.9 km) from Kansas City Convention Center.

What's nearby

  • Uptown Theater - 14 min walk - 1.2 km
  • University of Kansas Medical Center - 16 min walk - 1.4 km
  • Nelson-Atkins Museum of Art - 16 min walk - 1.4 km
  • Crown Center - 5 min drive - 3.9 km
  • LEGOLAND® Discovery Center - 5 min drive - 4.3 km

Getting around

  • Power and Light Tram Stop - 9 min drive
  • Kansas City Union Station - 11 min drive
  • Kansas City International Airport (MCI) - 29 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min walk
  • ‪Kelly's Westport Inn - ‬2 min walk
  • ‪Jerusalem Cafe - ‬1 min walk
  • ‪Buzzard Beach - ‬2 min walk
  • ‪Beer Kitchen - ‬2 min walk

About this property

AC Hotel Kansas City Plaza

Hotel with a bar, near Nelson-Atkins Museum of Art
AC Hotel Kansas City Plaza offers 123 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 123 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Partially open bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of AC Hotel Kansas City Plaza. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 15 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 per person
  • A bar/lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 9.95 per person
  • Uncovered self parking fee: USD 15 per night
  • Air conditioning fee: USD 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Q
Q Hotel
Q Hotel Kansas City
Q Kansas City
AC Hotels Marriott Kansas City Westport Hotel
AC Hotels Marriott Westport Hotel
AC Hotels Marriott Kansas City Westport
AC Hotels Marriott Westport
Ac Kansas City Plaza
AC Hotel Kansas City Plaza Hotel
AC Hotel Kansas City Plaza Kansas City
AC Hotels by Marriott Kansas City Westport
AC Hotel Kansas City Plaza Hotel Kansas City

AC Hotel Kansas City Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cosme

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The service received was great!
Stayed 2 nights in Jul 2025

2/10 Terrible

Karis

Disliked: Cleanliness, staff & service
Was really crappy service. Had feces stains in the room and they wouldn’t give us a new room nor a refund so had to book somewhere else And was not able to get a refund on the room my party didn’t even spend an hour in. Don’t recommend at all!
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
I would have given a 5 star, but my room wasn’t very clean when I checked in. There was a shoe print on the bed cover on one of the beds and the shower didn’t look clean. I like that there is a locked parking lot and it only costs $15 per night to park there.
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Matt

Business traveller
Disliked: Amenities
The hotel is showing its age. The kicker was the mold on the ceiling in the gym.
Stayed 1 night in Jul 2025

10/10 Excellent

nabuqi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very professional and clam even though helping a line of people. Room is clean, bed is comfortable upgraded. Connected room is convenient for my children to stay near The only thing didn't work was the air conditioner that comes with fan and no way to turn it off without turning of the air conditioner.
Stayed 1 night in Jul 2025

10/10 Excellent

Durand

Stayed 1 night in Jul 2025

10/10 Excellent

sammy, north platte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 1 night in Jul 2025

10/10 Excellent

Valentine

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Brady

Stayed 1 night in Jun 2025

8/10 Good

Sheriise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Josh

Stayed 1 night in Jul 2025

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sherry

Stayed 1 night in Jun 2025

6/10 Okay

Abigail

Stayed 1 night in Jul 2025

8/10 Good

Lynn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
staff was great, would definitely stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secure motorcycle parking and good all around

The electrical gated parking was perfect for me parking my Harley and the building was secure. It is in an okay area, I went running during the day and good restaurants walking distance. Traveling was easy on my bike, I saw a concert at Starlight. The staff was very atrentive and pleasant. I will stay there again if I ever go to that area and I do recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Braden

Stayed 2 nights in Jun 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Travelled with partner
I love the gates they added for parking. Really feels safe.
Stayed 1 night in Jul 2025

2/10 Terrible

Greta

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mariott should spend some money on a renovation

There are a ton of better options in Kansas City, please don't fall for the pix and good reviews. I stayed one night in July 2025 and this place is a total dump. 3.5 stars is more like 2 stars....the hallway carpet is filthy, the rooms are worn and broken, the windows are dirty, the room was dirty, the AC didn't quite work. When you check in, the clerk says, "we serve a European-style buffet every morning from 6-10," neglecting to mention it costs $10 and is not included in the room price. If I'm every in KC again, I'll be sure to stay elsewhere.
Stayed 1 night in Jun 2025

6/10 Okay

Lacy

Liked: Staff & service, property conditions & facilities
The property was nice, but it looked like a cheap hotel that was trying to look fancy. It did have a nice walk in shower and I loved the vanity area. The shower was not totally clean, there was mildew in the grout and around the edges of the shower on the outside and inside. The bed was very hard and felt like sleeping on a cardboard box.
Stayed 1 night in Jun 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Disliked: Amenities
Great staff with outstanding bartender. No on site restaurant
Stayed 3 nights in Jun 2025

10/10 Excellent

Verla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the fresh water and coffee.
Stayed 1 night in Jun 2025

8/10 Good

janice

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025