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AC Hotel Kansas City Plaza

3.5 star property

Photo gallery for AC Hotel Kansas City Plaza

Front of property
Lobby
Bar (on property)
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
560 Westport Rd, Kansas City, MO, 64111
  • Place, Uptown Theater
    ‪13 min walk‬
  • Place, University of Kansas Medical Center
    ‪14 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪18 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed

8.4 out of 10
Very good
(46 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kansas City

With a stay at AC Hotel Kansas City Plaza in Kansas City (Midtown - Westport), you'll be within a 5-minute drive of University of Kansas Medical Center and Crown Center. .This hotel is 6.7 mi (10.7 km) from Kauffman Stadium and 6.7 mi (10.8 km) from GEHA Field at Arrowhead Stadium.

What's nearby

  • 39th Street West - 5 min walk - 0.5 km
  • Uptown Theater - 13 min walk - 1.1 km
  • Kemper Museum of Contemporary Art - 13 min walk - 1.1 km
  • University of Kansas Medical Center - 14 min walk - 1.3 km
  • Nelson-Atkins Museum of Art - 18 min walk - 1.5 km

Getting around

  • Southmoreland Tram Stop - 10 min walk
  • Kansas City Union Station - 12 min drive
  • Kansas City International Airport (MCI) - 33 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Warehouse on Broadway - ‬6 min walk
  • ‪Missie B's - ‬10 min walk
  • ‪The Big Biscuit - ‬4 min walk
  • ‪Snooze an AM Eatery - ‬6 min walk

About this property

AC Hotel Kansas City Plaza

Hotel in Kansas City with a 24-hour fitness center and a bar
AC Hotel Kansas City Plaza offers 123 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 123 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Partially open bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of AC Hotel Kansas City Plaza. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 24 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 per person
  • A bar/lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by WhatsApp 48 hours prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 9.95 per person
  • Uncovered self parking fee: USD 24 per night
  • Air conditioning fee: USD 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Q
Q Hotel
Q Hotel Kansas City
Q Kansas City
AC Hotels Marriott Kansas City Westport Hotel
AC Hotels Marriott Westport Hotel
AC Hotels Marriott Kansas City Westport
AC Hotels Marriott Westport
Ac Kansas City Plaza
AC Hotel Kansas City Plaza Hotel
AC Hotel Kansas City Plaza Kansas City
AC Hotels by Marriott Kansas City Westport
AC Hotel Kansas City Plaza Hotel Kansas City

AC Hotel Kansas City Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities
The staff very quickly responded to the issue I reported with the shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 3 nights in Oct 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Oct 2025

10/10 Excellent

Tom, Morton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Safe fenced parking, great location
Stayed 1 night in Oct 2025

10/10 Excellent

Guillaume

Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and beautiful
Stayed 1 night in Sep 2025

6/10 Okay

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. It was walking distant to a lot of bars and restaurants. Hotel was clean and staff was very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was quite helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Stayed 1 night in Sep 2025

8/10 Good

Ryan

Stayed 1 night in Oct 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theo not thing I have to say is it isn’t 100% handicap friendly. You had to go up stairs period. No lift available
Stayed 1 night in Oct 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Very friend
Stayed 1 night in Oct 2025

4/10 Poor

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a Typical AC Hotel Experience

We usually stay at AC Hotels because they are nice, clean, and have a great European-style breakfast. This was our first time staying at the AC Hotel Kansas City Plaza, and it will be our last. The hotel staff was friendly, but seemed distracted and not attentive. The lobby area looks nice, but as soon as we arrived on our floor and the elevator opened, we could tell the hotel wasn't in good shape. Our room was very “used,” and while we didn't notice any dirt, it looked very grungy. There was flooring coming up off the floor, and big gaps in between the planks, which hurt if you stepped on them. The tile in the bathroom appeared to have experienced some significant issues in the past. One of the elevators didn't work for the entire three nights of our stay, which meant there was only one elevator for all the guests and housekeeping. So, it was nearly impossible to get an elevator, which made checking out a challenge as we had to wait a long time to bring our suitcases down. We added breakfast to our reservation because we have historically enjoyed it when staying at AC Hotels. However, we one got breakfast our first morning due to it being quite “sad.” The fruit looked old, and the selection wasn't very good. Unfortunately, the next time we visit KC, we will not be staying at the AC Hotel Kansas City Plaza.
Stayed 3 nights in Oct 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Tristan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the kind of place where you spill a little water on night stand, go to clean with a tissue and it’s brown when you’re done. Dusty dark rooms with no windows and seems to have gone down hill - used to stay here a lot, but torn because location is great, but management needs to change. Would also train male staff on customer service (former hospitality industry here and no need to be rude to patrons asking for an extra key). But for $253 a night for a bed with springs poking at you and paper thin walls, not sure I will be back.
Stayed 3 nights in Sep 2025

8/10 Good

randy

Liked: Cleanliness
do not stay in the rooms along westport street ,a food truck set up out side our room and we had listen to the generator from 10:30 till 4:20 in the morning ,no kidding
Stayed 1 night in Sep 2025