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Crowne Plaza Kansas City Downtown by IHG

4.0 star property

Photo gallery for Crowne Plaza Kansas City Downtown by IHG

Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Meeting facility
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View map
1301 Wyandotte St, Kansas City, MO, 64105
  • Place, Kansas City Convention Center
    ‪2 min walk‬
  • Place, T-Mobile Center
    ‪6 min walk‬
  • Place, Crown Center
    ‪18 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(77 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

9.2 out of 10
Wonderful
(22 reviews)
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View (High Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior
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includes taxes & fees
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About the area

Kansas City

With a stay at Crowne Plaza Kansas City Downtown by IHG, you'll be centrally located in Kansas City, steps from Kansas City Convention Center and 8 minutes by foot from T-Mobile Center. .This hotel is 7.9 mi (12.8 km) from GEHA Field at Arrowhead Stadium and 10.2 mi (16.4 km) from Worlds of Fun.

What's nearby

  • Kansas City Convention Center - 2 min walk - 0.2 km
  • Kansas City Power and Light Building - 2 min walk - 0.2 km
  • T-Mobile Center - 6 min walk - 0.6 km
  • Crown Center - 18 min walk - 1.5 km
  • Science City at Union Station - 2 min drive - 1.8 km

Getting around

  • Metro Center Station - 4 min walk
  • Kansas City Union Station - 9 min drive
  • Kansas City International Airport (MCI) - 24 min drive

Restaurants

  • ‪BarCentral - ‬3 min walk
  • ‪Yard House - ‬3 min walk
  • ‪The Rail Bar & Bites - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Drum Room - ‬3 min walk

About this property

Crowne Plaza Kansas City Downtown by IHG

Hotel with free local shuttle, steps from Kansas City Convention Center
Crowne Plaza Kansas City Downtown by IHG offers 385 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 385 guestrooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 3.0 mi.
For lunch or dinner, stop by The Depot, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kansas City? This hotel has 157314 square feet (14615 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Depot - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Rail - Onsite bar. Open daily.
Full Steam - This coffee shop serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 mi
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Full Steam
  • The Depot
  • The Rail

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 157,314 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
4 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Covered self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza

Crowne Plaza Kansas City Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1039 reviews
Rating 8 - Good. 263 out of 1039 reviews
Rating 6 - Okay. 109 out of 1039 reviews
Rating 4 - Poor. 73 out of 1039 reviews
Rating 2 - Terrible. 38 out of 1039 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jenni

Travelled with partner
Liked: Amenities
It was a good stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Cesar

Stayed 1 night in Jul 2025

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! The only thing i would mention is parking at the hotel was $30 extra which i didn't know and it there weren't other options
Stayed 1 night in Jul 2025

10/10 Excellent

Scott, Wichita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but could use some serious cleanup of the parking garage elevators and entry into elevators from garage.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shayn

Liked: Cleanliness, staff & service, property conditions & facilities
Denise helped me check in. She is helpful. The room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Skylah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Vonnisha

Stayed 1 night in Jul 2025

2/10 Terrible

Tammy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The stay was fine until I started loading the car. I told the housekeeper that I was not leaving yet. When I got back to my room the bed was stripped, my towels were gone and someone helped themselves to my snacks. The desk clerk did not sound surprised when I described the issue. This stay went from fine to terrible because the hotel's staff got hungry. Hopefully all that they take are snacks!
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's OK. Not so bad.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brad

Great weekend trip
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Ellia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebrating a 4 year olds birthday! Everything was wonderful especially the pool!
Stayed 2 nights in Jun 2025

4/10 Poor

Blaine

Travelled with family
Disliked: Property conditions & facilities
We were here for a volleyball tournament, so the hotel was pretty full. At least one of the elevators was non-operable, so there was a constant wait for the elevators of 5-15 minutes. It really made it a pain to go anywhere.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marcie

Location and amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lowell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for show. Nice bar
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Timothy

Liked: Staff & service, room comfort
Great location in the Power and Light district a lot to do in the area. I paid for a suite and actually got a suite, so many hotels sell rooms as suites when they just take a normal room and put an island in it so bonus points for that. The room wasn't 'dirty' but definitely needs a deep clean. There was a buildup of dust, very noticable around the edge of the carpet and window sill but you do not have to look hard to notice it everywhere. Definitely needs more than running the vacuum and wiping down the counter tops. Parking wasn't too bad just checking in and out was a bit of a chore. The driveway is way to small and you need to get a keycard to get into the parking garage. Otherwise a pleasant stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute hotel with great service!
Stayed 1 night in May 2025