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Hampton Inn & Suites Kansas City Downtown Crossroads

2.5 star property

Photo gallery for Hampton Inn & Suites Kansas City Downtown Crossroads

Lobby
Coffee shop
Studio, 1 King Bed, Balcony, Corner | View from room
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1571 Main Street, Kansas City, MO, 64108
  • Place, Kansas City Convention Center
    ‪3 min walk‬
  • Place, T-Mobile Center
    ‪5 min walk‬
  • Place, Kauffman Center for the Performing Arts
    ‪8 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪23 min drive‬

Room options

Two Queen Room with City View

  • Sleeps 4

View all photos for King Room

In-room safe, desk, laptop workspace, blackout curtains

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

King Studio Suite with Balcony

  • Sleeps 4

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Balcony (Refrigerator & Microwave)

7.0 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.0 out of 10
Wonderful
(62 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View (Mobility & Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave

8.8 out of 10
Excellent
(33 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave, City View

10.0 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Balcony (Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Balcony (Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, City View (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, City View (Hearing)

8.4 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Hearing Accessible Two Queen Room

  • Sleeps 4

View all photos for Hearing Accessible King Room

In-room safe, desk, laptop workspace, blackout curtains

Hearing Accessible King Room

  • Sleeps 2

View all photos for King Room with City View

In-room safe, desk, laptop workspace, blackout curtains

King Room with City View

  • Sleeps 4

Hearing Accessible Two Queen Room with City View

  • Sleeps 4

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

View all photos for Mobility Hearing Accessible King Room with Roll In Shower

In-room safe, desk, laptop workspace, blackout curtains

Mobility Hearing Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Hearing Accessible King Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Hearing Accessible King Studio Suite

  • Sleeps 4

View all photos for King Studio Suite with Corner Balcony

In-room safe, desk, laptop workspace, blackout curtains

King Studio Suite with Corner Balcony

  • Sleeps 4

View all photos for Mobility Hearing Accessible King Room with Roll In Shower and Balcony

In-room safe, desk, laptop workspace, blackout curtains

Mobility Hearing Accessible King Room with Roll In Shower and Balcony

  • Sleeps 4

View all photos for Studio, 1 King Bed, Balcony, Corner

Studio, 1 King Bed, Balcony, Corner | View from room

Studio, 1 King Bed, Balcony, Corner

8.4 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 4

View all photos for 1 King Microwv/Fridge/Wet Bar Studio Suite Ns

In-room safe, desk, laptop workspace, blackout curtains

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 4

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About the area

Kansas City

Hampton Inn & Suites Kansas City Downtown Crossroads is centrally located in Kansas City, a 3-minute walk from Kansas City Convention Center and 7 minutes by foot from Kauffman Center for the Performing Arts. .This hotel is 0.3 mi (0.4 km) from T-Mobile Center and 1.3 mi (2.1 km) from Liberty Memorial.

What's nearby

  • Kansas City Convention Center - 3 min walk - 0.3 km
  • Kansas City Power and Light Building - 3 min walk - 0.3 km
  • T-Mobile Center - 5 min walk - 0.4 km
  • Bartle Hall Convention Center - 6 min walk - 0.6 km
  • Kauffman Center for the Performing Arts - 8 min walk - 0.7 km

Getting around

  • Kauffman Center Tram Stop - 1 min walk
  • Kansas City Union Station - 15 min walk
  • Kansas City International Airport (MCI) - 27 min drive

Restaurants

  • ‪Johnny's Tavern - ‬7 min walk
  • ‪HomeGrown - ‬6 min walk
  • ‪Bar Stilwell - ‬3 min walk
  • ‪Count on More Lounge - ‬6 min walk
  • ‪Messenger Coffee Co. - ‬4 min walk

About this property

Hampton Inn & Suites Kansas City Downtown Crossroads

Hampton Inn & Suites Kansas City Downtown Crossroads offers 132 accommodations with laptop-compatible safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 132 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a banquet hall and a vending machine.
Enjoy a meal at Starbucks or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kansas City? This hotel has 792 square feet (74 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Starbucks - Onsite coffee shop.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 23 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Starbucks

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 792 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 23 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Kansas City Downtown Crossroads Hotel
Hampton Inn Crossroads Hotel
Hampton Inn Kansas City Downtown Crossroads
Hampton Inn Crossroads
Hampton Inn & Suites Kansas City Downtown Crossroads Hotel
Hampton Inn & Suites Kansas City Downtown Crossroads Kansas City

Hampton Inn & Suites Kansas City Downtown Crossroads Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
staff very nice and helpful
Stayed 4 nights in Dec 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff very friendly. Breakfast was fine. Parking ok.
Stayed 1 night in Dec 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly, room was clean and ready on time and hotel overall provided plenty of amenities plus good proximity to many attractions.
Stayed 3 nights in Dec 2025

2/10 Terrible

Omayra

Disliked: Cleanliness, staff & service, room comfort
Never again. We made a reservation months ago and on the reservation, we stated the type of room that we wanted and we submitted a few requests. We also provided our Hilton Honors diamond membership information. We never received a response from the hotel or nobody on that so when we got to the hotel, the room that they gave us was dirty the shower nasty, the drawers were so nasty that we couldn’t put my clothes in it and wasn’t what we requested. The third day I requested the housekeeper to come and clean it and they did not. The person that came to the room, not only did not clean the room but She did not even took the trash. Even the bed was not properly fixed. And on our last night we had an altercation outside of the hotel actually a homeless attacked us while your front deck guy was inside, looking at everything and dis not offered any type of help. When the issue with this homeless ended, we went inside the hotel and he kept looking at us without doing anything not even asking us if we were fine or need anything not any type of support or help or anything he just looked at us like we were aliens. I have been a membership for many years and I always stayed in their hotels, but after this situation, I’m so disappointed that I’m not sure I’m going to continue using them. We spoke with the manager when we checked out and she promised that she was going to give us some points to have an extra night but nothing yet
Stayed 4 nights in Dec 2025

10/10 Excellent

Marcy

Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, friendly staff, and we really enjoyed our stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the kindest and most helpful staff of anywhere we have stayed!
Stayed 3 nights in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
When I arrived they stated they try to get ahold of me to change the room I booked from 2 queens to a king room With a pull out couch,,,,since we had three women we agreed and they did offer free parking as well. The staff was not knowledgeable of restaurants near the hotel when we asked…but the accommodations worked. Way too much salty options for breakfasts and the staff had trouble keeping up with the demand since the hotel was so full.
Stayed 2 nights in Dec 2025

8/10 Good

Hasan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room wa spotless and guy at front desk was very polite, helpful and informative.
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was pleasant and helpful. Many choices at breakfast and they were good.
Stayed 1 night in Dec 2025

2/10 Terrible

Arianna

Stayed 1 night in Dec 2025

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was fine- when we checked in homeless people from the street were allowed in to use the free hot tea and coffee. They also had a major issue with the credit card machine. there was one lady working to check in a large amount of people checking in for a concert on a sunday night. The credit card machine would not read cards and she asked everyone ahead of us to use another card when it was our turn i said no as I only have one card- so that needs fixed. it is added stress to everyone checking in thinking their cards don't work and I didn't like that. Wifes were calling husbands asking them to come to the desk with another for or payment etc. Also the breakfast - the lady working that was rude and they did not have enough food for the amount of guests we ate then had to go buy a breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Stayed 1 night in Nov 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities
Price was great for the location. Having the street car stop right out the door was awesome. Room was clean, staff was friendly, free breakfast was acceptable as well. I would have liked a gated parking area for the price, but everything was fine.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joyce

Stayed 1 night in Nov 2025

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel at least 5x. It’s always clean,
Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Stayed 1 night in Nov 2025

8/10 Good

Kyle, Papillion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cool, but the walls had marks all over them and the show left a lot to be desired. No water pressure and it was dirty
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean room and courteous staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Ashleigh

Liked: Staff & service, amenities
The 2 guys at the front desk (morning & evening), kitchen staff, & the manager Teresa (?) were OUT OF THIS WORLD!! The house keeping sucked though
Stayed 9 nights in Nov 2025

10/10 Excellent

Brandy

The staff was excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu needed bacon and scrambled eggs. Parking didn’t feel safe after several cars were broken into. Need security full time or a gate.
Stayed 1 night in Nov 2025