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M Social Auckland

4.5 star property

Photo gallery for M Social Auckland

Social Accessible 1 Queen
Social Accessible 1 Queen | Bathroom
Social Accessible 1 Queen
Room (Social 2 Doubles) | Bathroom amenities
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
196-200 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social 2 Singles)

Room (Social 2 Singles)

Room (Social 2 Singles)

9.8 out of 10
Exceptional
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.6 out of 10
Exceptional
(72 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(67 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social View 2 Singles)

8.6 out of 10
Excellent
(9 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(24 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social 2 Doubles)

Room (Social 2 Doubles) | View from room

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

Room (Social View 2 Doubles) | View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(11 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social King View Loaded Room

  • Sleeps 2

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin View Loaded Room

  • Sleeps 2

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout curtains

Social King Room

  • Sleeps 2

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin Room

  • Sleeps 2

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin XL Room

  • Sleeps 3

View all photos for Social View Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin Room

  • Sleeps 2

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout curtains

Social View King Room

  • Sleeps 2

View all photos for Social View Twin XL

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin XL

  • Sleeps 3

View all photos for Social Accessible 1 Queen

Social Accessible 1 Queen | City view

Social Accessible 1 Queen

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout curtains

Harbour Suite

  • Sleeps 2

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About the area

Auckland

With a stay at M Social Auckland, you'll be centrally located in Auckland, steps from Princes Wharf and New Zealand Maritime Museum. .This luxury hotel is 0.1 mi (0.2 km) from Auckland Ferry Terminal and 0.2 mi (0.4 km) from Queen Street Shopping District.

What's nearby

  • Princes Wharf - 1 min walk - 0.1 km
  • New Zealand Maritime Museum - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Andrew Andrew - ‬1 min walk
  • ‪Reign & Pour - ‬2 min walk
  • ‪Fox's Ale House - ‬3 min walk
  • ‪Danny Doolan's - ‬2 min walk

About this property

M Social Auckland

M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Beast & Butterflies, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 1130 square feet (105 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 55 per night)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 55 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1079 out of 1230 reviews
Rating 8 - Good. 122 out of 1230 reviews
Rating 6 - Okay. 18 out of 1230 reviews
Rating 4 - Poor. 9 out of 1230 reviews
Rating 2 - Terrible. 2 out of 1230 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott, Parkville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience. Room was laid out how we like it with a nice viewing couch and a desk to work at that wasn't directly under the TV.
Stayed 3 nights in Nov 2025

10/10 Excellent

Peta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
As always the staff and room were fabulous. The corridor on floor 3 had a weird smell and the door to our room rattled every time someone else opened their door which was annoying but, given that the bed was super comfy, we slept like logs and so the door did not disturb our sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service
Yes and yes. Both room and staff were excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the service was exceptional. The staff did a great job from: holding our bags until we checked in, to making the checkin process very easy, the room was clean, and everyone made you feel welcome. Plus, this hotel was located very close to the dock where our cruise ship ported which was an added bonus. Our trip to Auckland was that much better due to this hotel. When we come back, I would definately stay at MSocial!!
Stayed 4 nights in Nov 2025

10/10 Excellent

John Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Room was comfortable, but lack of drawers and place to store suitcases was inconvenient. View from window was great!
Stayed 4 nights in Nov 2025

8/10 Good

lucy

Travelled with family
Liked: Cleanliness
Spotless and comfortable room, great breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my already high expectations, which were shaped by some outstanding reviews. The location is fantastic-right on the bay and within easy walking distance of everything. The rooms were immaculately clean. Breakfast was excellent; the frittatas and made-to-order omelets were especially delicious. A huge shout-out to Vijaya (restaurant) plus Vy and Vince at reception, for their exceptional customer service and attention to detail. Overall, highly recommended!
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and staff and room were great. If you only have a short time in AKL then this is a great option.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The M Social was exceptionally well located across from the ferry terminals and all the waterfront restaurants and stores. Our room had a brilliant view of the harbor, the room was spotless and the staff super helpful. We will stay here again on our next trip to Auckland.
View from our room
Stayed 2 nights in Nov 2025

10/10 Excellent

Penelope

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great - room, service, location and general vibe. The only negative was the air conditioning which was loud on the lowest setting and it was not possible to turn it off and open a window 😕
Stayed 3 nights in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Auckland
Stayed 1 night in Nov 2025

10/10 Excellent

PAUL FALJIAN

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous and very helpful. Room excellent with water and various amenities, comb, toothbrush, coffee, tea. Enjoy the gym. Free laundry machines. Good food in restaurant, breakfast buffet
Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 1 night in Nov 2025

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely room with a view, spotlessly clean, directly across from the cruise ship terminal.
Stayed 4 nights in Nov 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great facilities, great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a solo traveler and loved it here. Very safe and enjoyed walking around the wharf area. Accessible to many restaurants and shops. Would definitely would stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarup

Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, excellent location
Stayed 3 nights in Nov 2025

10/10 Excellent

caroline, Stratfors

Travelled with partner
Liked: Cleanliness, amenities
Amazing room. Very clean. Nice bar downstairs. Did not eat there but overall best place to stay on the waterfront. Walking distance to so many restaurants.
Stayed 1 night in Nov 2025

10/10 Excellent

Clinton

Liked: Cleanliness, property conditions & facilities
Great location, staff were great, very responsive. Room was just as described and very clean comfortable! Slept great! Didn’t eat at the hotel so can’t comment but restaurant looked busy. Really enjoyed the stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
The Staff at m social are exceptional. They make the difference and we will also choose M Social. It is clean tidy and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly upon our early arrival. We went exploring and when we returned they had mixed our stored bags into the room!
Stayed 1 night in Nov 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so supportive and helpful and hotel was in a great location
Stayed 1 night in Nov 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities
Staff was super attentive. Room was nice.
Stayed 1 night in Nov 2025