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M Social Auckland

4.5 star property

Photo gallery for M Social Auckland

Terrace/patio
Lobby
Suite (Harbour View Inclusions Galore) | View from room
Exterior
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Doubles)

Room amenity

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

  • 58 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(59 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

Room amenity

Room (Social View 2 Singles)

8.6 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social 2 Singles)

10.0 out of 10
Exceptional
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.6 out of 10
Exceptional
(53 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Auckland

With a stay at M Social Auckland, you'll be centrally located in Auckland, steps from Princes Wharf and New Zealand Maritime Museum. .This eco-certified hotel is 0.1 mi (0.2 km) from Auckland Ferry Terminal and 0.2 mi (0.4 km) from Queen Street Shopping District.

What's nearby

  • Princes Wharf - 1 min walk - 0.0 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km
  • Spark Arena - 16 min walk - 1.4 km

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬3 min walk
  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Monsoon Poon - ‬2 min walk
  • ‪Honest Chocolat - ‬3 min walk

About this property

M Social Auckland

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Beast & Butterflies, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 1130 square feet (105 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (85 centimetre high)
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1007 out of 1172 reviews
Rating 8 - Good. 135 out of 1172 reviews
Rating 6 - Okay. 18 out of 1172 reviews
Rating 4 - Poor. 10 out of 1172 reviews
Rating 2 - Terrible. 2 out of 1172 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the better hotels we have stayed at.

Just a one night stay after a cruise. Fabulous hotel. Clean, great amenities, great view, convenient location. Easy walk to many restaurants, shopping and hop on hop off bus. Great breakfast with many healthy options at a reasonable price. Staff was friendly and attentive. We got off a cruise ship in the morning. Staff held our luggage and it was in our room when we returned later that afternoon. Icing on the cake was the robot that delivered ice and towels to our door! Got an Uber to the airport within a couple minutes in the morning. I had not heard of this hotel chain before but I will be on the lookout for them in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The refurbished Millennium hotel is a joy. Fabulous new interior is a treat for the senses. Breakfast is awesome 👌 Next time we're going to book direct as Wotif.com were woeful
Stayed 4 nights in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had a short stay, it was long enough to get the very friendly and professional vibe of the staff. Checking in and out was easy, thank you. Walking distance to great places to eat and for shopping. We will definitely stay again. Thanks so much.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great position, lovely room with a waterfront view and lovely helpful friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M Social was perfect for a post cruise stay, walkable with luggage from the Prince pier cruise terminal. The staff were friendly, and the concierge was helpful in advising us and procuring tour reservations. Many excellent restaurants and the ferry terminal were within a short walk. Dinner and breakfast at the hotel were good options and we enjoyed both. The room was clean and roomy with a large modern shower. Ours came with a beautiful view of the harbor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are Canadians and this was our fourth or fifth stay at M Social, Auckland. We always enjoy our time there and look forward to booking again in the future!
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , particularly if you are getting on / off a cruise.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is ideal to visit Auckland. Personnel very kind, rooms a little small but have enough space. My only complain is the lack of space in bath for toiletries, This hotel is for a short stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun vibe throughout the property. Staff helpful and friendly. The room was clean, had a great view over the harbor and the hotel just steps away from the ferry terminal and main shopping district
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 4 nights in Mar 2025

10/10 Excellent

Bambi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Auckland post cruise. The staff was great. Everyone bent over backyards to make sure we had everything we needed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a laundry room available to guests. 2 washers/2 dryers (free), detergent available from the front desk ($4.00). Very convenient for guests who have been traveling for a month. My only complaint would be that there was very limited drawer space for clothes.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location as a pre-cruise hotel. Nice hotel, great staff and easy walking distance to shopping and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to everything. Lovely rooms. Good dining options.
Stayed 1 night in Mar 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff accommodated our early checkin request.
Stayed 1 night in Mar 2025

8/10 Good

Sandra

Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Siddhartha

Stayed 1 night in Mar 2025

10/10 Excellent

MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last night away

MSocial was magnificent. Will definitely stay again. Great location, very clean, modern and well equipped hotel. Brekkie was fantastic!
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in a Great Location

We got off a cruise ship and walked to the M Social. One of our rooms (our party had two rooms) was ready early - which was great. We were able to put all our suitcases in it. At 3, the second room was available. We walked around the area. Later we had a complimentary cocktail at the bar. Lots of great restaurants nearby.
Stayed 1 night in Feb 2025