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M Social Auckland

4.5 star property

Photo gallery for M Social Auckland

Terrace/patio
Property preview
Daily cooked-to-order breakfast for a fee
Lobby lounge
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View map
196-200 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social 2 Singles)

9.8 out of 10
Exceptional
(23 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.8 out of 10
Exceptional
(60 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(61 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social View 2 Singles)

8.6 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(22 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Doubles)

Room amenity

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social King View Loaded Room

  • Sleeps 2

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin View Loaded Room

  • Sleeps 2

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout curtains

Social King Room

  • Sleeps 2

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin Room

  • Sleeps 2

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin XL Room

  • Sleeps 3

View all photos for Social View Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin Room

  • Sleeps 2

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout curtains

Social View King Room

  • Sleeps 2

View all photos for Social View Twin XL

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin XL

  • Sleeps 3

View all photos for Social Accessible 1 Queen

Social Accessible 1 Queen | City view

Social Accessible 1 Queen

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout curtains

Harbour Suite

  • Sleeps 2

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About the area

Auckland

With a stay at M Social Auckland, you'll be centrally located in Auckland, steps from Princes Wharf and New Zealand Maritime Museum. .This hotel is 0.1 mi (0.2 km) from Auckland Ferry Terminal and 0.2 mi (0.4 km) from Queen Street Shopping District.

What's nearby

  • Princes Wharf - 1 min walk - 0.0 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km
  • Spark Arena - 16 min walk - 1.4 km

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Andrew Andrew - ‬1 min walk
  • ‪Danny Doolan's - ‬2 min walk
  • ‪Monsoon Poon - ‬2 min walk
  • ‪Reign And Pour - ‬2 min walk

About this property

M Social Auckland

Hotel with a restaurant, steps from Princes Wharf
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Beast & Butterflies, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 1130 square feet (105 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

Reviews

M Social Auckland Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1026 out of 1189 reviews
Rating 8 - Good. 133 out of 1189 reviews
Rating 6 - Okay. 18 out of 1189 reviews
Rating 4 - Poor. 10 out of 1189 reviews
Rating 2 - Terrible. 2 out of 1189 reviews

Reviews

10/10 Excellent

Charlie

Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Amenities, property conditions & facilities
Wonderful stay also great restaurant for lunch
Stayed 1 night in Jul 2025

10/10 Excellent

Hayley

Stayed 1 night in Jul 2025

8/10 Good

JoAnne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, room very quiet, comfortable. Hotel location is great, walking distance to nice restaurants etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra, Huntington Beach

Stayed 1 night in Jul 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Shauna, Wstmnstr

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a wonderful way to finish our vacation in New Zealand. The staff was extremely helpful and friendly. We appreciated the service in the bar and restaurant. Tristan was great. The buffet in the morning offered a lot of choices and the staff was able to help me with something fresh. Honestly, the best service of all of the 10 hotel stops we had during our vacation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Leda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is exceptional, making this hotel a top value for money choice.
Stayed 2 nights in Jun 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy to experience the same high quality service since our last stay 2 years ago. What makes M-Social stand above its peers is its exceptional and helpful reception and restaurant staff. We thank Rainer (the restaurant manager) who amazingly remembered us and provided us with a warm welcome. Again we enjoyed the food and Rainer's excellent service. We'll be back again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hayley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged my car which was extremely helpful
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Kurt

Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra, Huntington Beach

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Robert, Indian Shores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned each day when we arrived back- its a great feeling to come back to a tidy room! Great location, close to restaurants, shopping and transportation
Stayed 6 nights in May 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that lets you down is the external noise. Although you are double glazed it is only a very narrow gap between the glass panes hence the noise comes in. You need a sound proofing triple glazing system.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fantastic staff. Nice room
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We all enjoyed our stay in Auckland
Stayed 3 nights in May 2025

10/10 Excellent

Jovinna

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Wonderful stay with really helpful & friendly staff. Room & bathroom pretty clean but surfaces are quite dusty. Otherwise it is the perfect room for me. Will stay here again when visiting Auckland in future. Also going to recommend others to stay here.
Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 2 nights in May 2025