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M Social Auckland

4.5 star property

Photo gallery for M Social Auckland

Terrace/patio
View from property
Daily cooked-to-order breakfast for a fee
Lobby lounge
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View map
196-200 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social 2 Singles)

9.8 out of 10
Exceptional
(24 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.6 out of 10
Exceptional
(69 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(64 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social View 2 Singles)

8.6 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(22 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Doubles)

Room amenity

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social King View Loaded Room

  • Sleeps 2

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin View Loaded Room

  • Sleeps 2

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout curtains

Social King Room

  • Sleeps 2

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin Room

  • Sleeps 2

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin XL Room

  • Sleeps 3

View all photos for Social View Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin Room

  • Sleeps 2

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout curtains

Social View King Room

  • Sleeps 2

View all photos for Social View Twin XL

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin XL

  • Sleeps 3

View all photos for Social Accessible 1 Queen

Social Accessible 1 Queen | City view

Social Accessible 1 Queen

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout curtains

Harbour Suite

  • Sleeps 2

Similar properties

Exterior
Hotel Indigo Auckland by IHG
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, 83 reviews
The price is NZ$251
includes taxes & fees
24 Dec - 25 Dec
Hotel Indigo Auckland by IHG

About the area

Auckland

With a stay at M Social Auckland, you'll be centrally located in Auckland, steps from Princes Wharf and New Zealand Maritime Museum. .This hotel is 0.1 mi (0.2 km) from Auckland Ferry Terminal and 0.2 mi (0.4 km) from Queen Street Shopping District.

What's nearby

  • Princes Wharf - 1 min walk - 0.1 km
  • New Zealand Maritime Museum - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Danny Doolan's - ‬2 min walk
  • ‪Andrew Andrew - ‬1 min walk
  • ‪Reign & Pour - ‬2 min walk
  • ‪Saint Alice - ‬2 min walk

About this property

M Social Auckland

Hotel with a restaurant, steps from Princes Wharf
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Beast & Butterflies, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 1130 square feet (105 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1059 out of 1225 reviews
Rating 8 - Good. 137 out of 1225 reviews
Rating 6 - Okay. 18 out of 1225 reviews
Rating 4 - Poor. 9 out of 1225 reviews
Rating 2 - Terrible. 2 out of 1225 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel, Fareham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, great views, really convenient and the staff were really friendly & helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Roneel

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great
Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were very helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early but given an upgraded room by Vince who was incredibly polite and helpful. Room was great and a nice touch was a small carton of real milk on each day. Helped with Uber booking and all staff really welcoming
Stayed 2 nights in Sep 2025

8/10 Good

Yeruham, Hadera

Liked: Cleanliness, staff & service, property conditions & facilities
the beds
Stayed 1 night in Sep 2025

10/10 Excellent

Rachael, Napier

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent valet service for the car
Stayed 3 nights in Aug 2025

10/10 Excellent

Briar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Laura, Warr Acres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved M Social! The staff was unfailing in hospitality and helpfulness, the location was perfect for access to Auckland’s sights and sounds, and the rooms were just what we needed. We got the water view, and I highly suggest you get that, too. Try the breakfasts for sure - delicious and thoughtful - along with the happy hour drinks and snacks. Wish we had time to also have dinner there, but our itinerary was packed. Should we be lucky enough to visit Auckland again, we will stay with the lovely folks at M Social.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheyney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and view. Will be back
Stayed 2 nights in Aug 2025

6/10 Okay

charles

Business traveller
Liked: Cleanliness
Room was nice, low water pressure in bathroom TV to hard to work, not very private
Stayed 1 night in Aug 2025

10/10 Excellent

Tyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, awesome hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amie

Stayed 4 nights in Aug 2025

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, extremely helpful, I think they went above snd beyond with help and service, rooms were very clean and food was great the only thing we didn’t like in the dining area we were seated near the windows and it was very cold.
Stayed 1 night in Aug 2025

10/10 Excellent

Brigit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and welcoming upon arrival. Great room on 4th floor over looking ferries/water. Hotel well located for trains (when they operate)/buses, Spark Arena/events, commercial bay, brittomart and viaduct. Highly recomment this hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable bed of my travels!
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good atmosphere. Our TV didn't work but was quickly fixed.
Stayed 1 night in Aug 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service
when travelling to Auckland for 1/2 nights stay for events etc I always stay at M Social. Convenient location, nice recently upgraded hotel, efficient pleasant staff
Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Zachary

Stayed 3 nights in Aug 2025

10/10 Excellent

Hayley

Business traveller
Liked: Amenities
Always clean and tidy and very friendly staff. Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Great 👍
Stayed 1 night in Jul 2025