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M Social Auckland

4.5 star property

Photo gallery for M Social Auckland

Terrace/patio
Lounge
Lounge
Suite (with access to The Lounge) | View from room
Breakfast and dinner served, local cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Single Beds (Social)

View from room

Room, 2 Single Beds (Social)

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Double Beds (Social View)

Room amenity

Room, 2 Double Beds (Social View)

  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (Social View)

View from room

Room, 1 King Bed (Social View)

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (with access to The Lounge)

Suite (with access to The Lounge)

Suite (with access to The Lounge)

  • 58 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Social View)

View from room

Room, 1 King Bed (Social View)

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Social View)

Room amenity

Room, 2 Single Beds (Social View)

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (Social)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds (Social)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Social)

Room, 1 King Bed (Social) | View from room

Room, 1 King Bed (Social)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Auckland

With a stay at M Social Auckland, you'll be centrally located in Auckland, steps from Princes Wharf and New Zealand Maritime Museum. .This eco-certified hotel is 0.1 mi (0.2 km) from Auckland Ferry Terminal and 0.2 mi (0.4 km) from Queen Street Shopping District.

What's nearby

  • Princes Wharf - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 2 min walk - 0.3 km
  • Queen Street Shopping District - 4 min walk - 0.4 km
  • Sky Tower - 10 min walk - 0.9 km
  • Spark Arena - 15 min walk - 1.3 km

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬3 min walk
  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Monsoon Poon - ‬2 min walk
  • ‪Honest Chocolat - ‬3 min walk

About this property

M Social Auckland

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Beast & Butterflies, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 1130 square feet (105 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (85 centimetre high)
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 971 out of 1130 reviews
Rating 8 - Good. 130 out of 1130 reviews
Rating 6 - Okay. 17 out of 1130 reviews
Rating 4 - Poor. 10 out of 1130 reviews
Rating 2 - Terrible. 2 out of 1130 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location opposite cruise line terminal and in the middle of great shopping, dining.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great position. Across the road from ferries, lots of restaurants, cafes and shops. Situated in the best part of the city. King-sized bed was sublime. All rooms have an awesome view over the bay. Coffee in downstairs cafe was great. Valet parking was handy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we’ve stayed in in YEARS (maybe ever!) The room was unique, not like a cookie-cutter hotel. Whomever did the decorating was brilliant. Very close to everything. We only stayed one night and hated to leave! We walked to our cruise ship. Very convenient for a before or after cruise hotel. All of the staff was friendly and helpful. Do yourself a favor and get the “loaded” package. A few $ more and worth every penny.
Stayed 1 night in Jan 2025

10/10 Excellent

Anne, Castell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good stay made better by customer service getting us a shower mat for my husband who has trouble walking. They upgraded us to a higher floor which had a fantastic view. Top notch!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Amenities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the ideal property to catch our Norwegian Cruise. We could see our cruise ship parked right from our window. We were treated with grace and kindness. I would highly recommend staying at this property.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auckland

Great location, amazing view, helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with partner
Hotel is strategically centrally located across the street from the harbor within easy walking access to Fuller’s 360 ferry to Waiheke Island as well as to a plethora of restaurants and shopping opportunities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Great Reno on this iconic hotel plus awesome location
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

8/10 Good

Helen G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good. Power adaptors were available. Rooms are small. Location is great for walking to Maritime Museum and restaurants. Fun, artsy vibe.
Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern clean hotel. Right in the heart of the harbour which is why we booked here for one night. Room had view of the harbour and marina. Friendly staff and great amenities. Popular bar restaurant at the entrance. We aprled in the council parking at the back of the hotel which has a stair well to the front of the hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view of the harbor.
Stayed 2 nights in Jan 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy P.

Travelled with group
Liked: Amenities
We stayed two days after our cruise trip. The location is excellent for us to get off the ship and walk over to the hotel. Shopping and restaurants are all around the area. The staff at the hotel were friendly and helpful. We enjoyed our stay a lot.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, quiet, attentive, staff, great breakfast. However, it looks like it could use some paint. The water temperature in the shower fluctuated quite a bit, which is annoying. It would get real cold and then it would get real hot.
Stayed 1 night in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Great location. And modern facilities wonderful bedding
Stayed 1 night in Jan 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Darlene, Appleton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel overlooks the Auckland harbor. Lovely view. I’m not sure if all rooms face the harbor or was this a VIP upgrade??
Stayed 3 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

8/10 Good

Robert, Abita Springs

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location especially if you are going or coming from a cruise. The numerous ferries can take you to many other areas of Auckland including some islands.
Stayed 2 nights in Jan 2025