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Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property

Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Exterior
Exterior
Fitness facility
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Place, Crown Center
    ‪5 min walk‬
  • Place, Science City at Union Station
    ‪8 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪10 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication)

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Down duvets, desk, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Down duvets, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Down duvets, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kansas City

With a stay at Hotel Indigo Kansas City - The Crossroads by IHG, you'll be centrally located in Kansas City, just a 5-minute walk from Crown Center and 13 minutes by foot from Kansas City Convention Center. .This hotel is 0.8 mi (1.2 km) from T-Mobile Center and 7.1 mi (11.4 km) from GEHA Field at Arrowhead Stadium.

What's nearby

  • Crown Center - 5 min walk - 0.5 km
  • Science City at Union Station - 8 min walk - 0.7 km
  • Kansas City Convention Center - 8 min walk - 0.7 km
  • LEGOLAND® Discovery Center - 10 min walk - 0.9 km
  • SEA LIFE Kansas City Aquarium - 10 min walk - 0.9 km

Getting around

  • Crossroads Tram Stop - 5 min walk
  • Kansas City Union Station - 8 min walk
  • Kansas City International Airport (MCI) - 28 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬6 min walk
  • ‪One East Urban Bar + Kitchen - ‬8 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Manny's Mexican Restaurant - ‬6 min walk
  • ‪Green Lady Lounge - ‬4 min walk

About this property

Hotel Indigo Kansas City - The Crossroads by IHG

Hotel Indigo Kansas City - The Crossroads by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 81 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy American cuisine at Leedy's Bar and Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7 AM and 11:00 AM.
Leedy's Bar and Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leedy's Bar and Kitchen

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay

Service animals are welcome, and are exempt from fees

1 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Kansas City Crossroads

Hotel Indigo Crossroads

Indigo Kansas City Crossroads

Hotel Indigo Kansas City The Crossroads

Hotel Indigo Kansas City The Crossroads

Hotel Indigo Kansas City The Crossroads an IHG Hotel

Hotel Indigo Kansas City - The Crossroads by IHG Hotel

Hotel Indigo Kansas City - The Crossroads by IHG Kansas City

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Trishna

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Feb 2026

4/10 Poor

James P.

Travelled with partner
Liked: Cleanliness
I've stayed here before. Woke up with terrible back pain from mattresses that have zero support, both times. Also, shower door came off it's track and nearly shattered against the vanity. Very dangerous. Could have severely injured someone. Convenient location, but I won't stay there again. Beware.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeanne

Stayed 2 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness, amenities
Clean room, nice staff. Noisy having a room on the street side.
Stayed 1 night in Jan 2026

8/10 Good

Jayme

Stayed 2 nights in Jan 2026

10/10 Excellent

Sahar

Stayed 1 night in Dec 2025

8/10 Good

Mariana

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clean room. Spacious room. A little run down some areas around the hotel. Staff was nice and provided good service.
Stayed 1 night in Jan 2026

6/10 Okay

Sapphire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. Clean rooms. Not the safest neighborhood to walk though. And it’s inconvenient and expensive to have to valet park. Beware: this is not the Indigo hotel on the plaza. They are listed almost identically on Expedia, which confused me. I meant to book the other one. I think there are lots of nice places you can stay in more walkable areas for less money.
Stayed 1 night in Dec 2025

8/10 Good

Trinity

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Clean rooms, nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Travelled with family
Did not have breakfast, but enjoyed a nightcap in the bar.
Stayed 1 night in Dec 2025

6/10 Okay

Carla

Stayed 2 nights in Nov 2025

8/10 Good

Kristen

Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Shawn, Saint Martinville

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, well decorated and spacious. Nice staff. Great place to stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Malinda, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff! Great breskfast. Large room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shelly

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms very comfortable and user friendly accommodations
Stayed 2 nights in Dec 2025

8/10 Good

Briann

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, staff were pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

Gordon

Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Stayed 1 night in Dec 2025

4/10 Poor

Gwendolyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We suggest you all take more time out in cleaning your properties. Our room appeared to have black mold in the corner. Suggest having a fuller breakfast menu.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Stayed 3 nights in Jul 2025

10/10 Excellent

Lori

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Stayed 2 nights in Nov 2025