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Hilton Auckland

5.0 star property

Photo gallery for Hilton Auckland

Suite, 1 King Bed (Port Suite) | View from room
Deluxe Room, 1 King Bed, Harbour View (Plus)
Reception
Reception
Suite, 1 King Bed (Relaxation Suite) | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service

Explore the area

Map
Princes Wharf 147 Quay Street, Auckland, 1010
  • Auckland Ferry Terminal
    ‪5 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • SkyCity Casino
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed (Bow Suite)

Suite, 1 King Bed (Bow Suite)

Suite, 1 King Bed (Bow Suite)

  • 53 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Relaxation Suite)

Suite, 1 King Bed (Relaxation Suite) | Living area

Suite, 1 King Bed (Relaxation Suite)

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View (Plus)

Deluxe Room, 1 King Bed, Harbour View (Plus)

Deluxe Room, 1 King Bed, Harbour View (Plus)

  • 37 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Room

King, Room

King, Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | View from room

Deluxe Room, 1 King Bed (Plus)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room, Harbour View

King, Deluxe Room, Harbour View

King, Deluxe Room, Harbour View

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Port Suite)

Suite, 1 King Bed (Port Suite) | View from room

Suite, 1 King Bed (Port Suite)

  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, desk

Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Harbour View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, Harbour View

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Reception

The Grand by SkyCity

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1676)
The price is NZ$384
for 1 room
includes taxes & fees
28 Jun - 29 Jun
The Grand by SkyCity

About the area

Auckland

Hilton Auckland is in the heart of Auckland, within a 5-minute walk of Commercial Bay and Auckland Ferry Terminal. .This luxury hotel is 0.6 mi (1 km) from University of Auckland and 0.8 mi (1.2 km) from SkyCity Casino.

What's nearby

  • Auckland Ferry Terminal - 5 min walk - 0.5 km
  • University of Auckland - 10 min walk - 0.9 km
  • Sky Tower - 10 min walk - 0.9 km
  • SkyCity Casino - 10 min walk - 0.9 km
  • Spark Arena - 18 min walk - 1.5 km

Getting around

  • Auckland Britomart Station - 6 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Poni - ‬2 min walk
  • ‪Monsoon Poon - ‬3 min walk
  • ‪Andrew Andrew - ‬1 min walk
  • ‪Sushi Train - ‬3 min walk

About this property

Hilton Auckland

Waterfront hotel with a fitness center and a 24-hour front desk
Hilton Auckland offers 187 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players, and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 187 guestrooms featuring refrigerators and iPod docking stations. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while wired internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at the FISH, a restaurant where you can take in the ocean view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Auckland? This hotel has 13024 square feet (1210 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
FISH - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Bellini Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), Dutch, English, French, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Wired internet (NZD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (NZD 60 per day)
  • Valet parking on site (NZD 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 43 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bellini Bar
  • FISH

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,024 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 2 2025 to October 14 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 43 per person
  • Fee for in-room wired internet: NZD 19.95 per 24-hour period (rates may vary)
  • Self parking fee: NZD 60.00 per day
  • Valet parking fee: NZD 60.00 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Hilton
Hilton Auckland
Hilton Hotel Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Hilton Auckland Hotel
Hilton Auckland Hotel
Hilton Auckland Auckland
Hilton Auckland Hotel Auckland

Hilton Auckland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Amenities
Excellent staff and facilities. Beautiful view and lovely breakfast. Staff was very attentive and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

brian, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Walk to restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Feb 2025

8/10 Good

Daniel, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Mar 2025

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to be back
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late at night, staff was attentive and room was very nice and cleam
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to harbor and restaurants. Great location, great staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Royd

Stayed 1 night in Feb 2025

10/10 Excellent

Catherine, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Zoe

Stayed 4 nights in Feb 2025

10/10 Excellent

may

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location especially if going on a cruise...my suitcase wheel was defective the maintenace man fixed it.. Staff accomodating, lovely cleen rooms...spacious 5***
Stayed 2 nights in Feb 2025

10/10 Excellent

Ross, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Great view right on the pier, the only issue is the cruise ships overwhelmed the parking area when they come in
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Not on a cruise? Avoid

Avoid this hotel unless you are traveling on a cruise. If a ship docks next to hotel it towers over the building and it’s impossible to get in and out of the hotel due to 4000 people everywhere trying to get away from the dock. Booked months in advance but only warned about docking dates days before arrival. Hallways are tired and while staff are helpful this hotel chain needs to think hard about how they brand this location
Stayed 3 nights in Feb 2025

6/10 Okay

Cynthia, LONDON

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was a bit tired looking especially for the price point. It needs a renovation. Mold in grout in shower, etc. Be sure you understand that any room that doesn’t face the water, is not a city view but rather a view of an apartment which = closed curtains all the time. Very convenient if you are cruising given its proximity to the port.
Stayed 4 nights in Feb 2025

8/10 Good

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hilton Auckland Hotel is a beautiful property that offers a memorable experience. My wife and I stayed there for one night before embarking on a cruise, and the location couldn't have been more convenient, with the cruise ship docked just beside the hotel. The hotel's decor is elegant, and our Harbour Plus room, which provided breathtaking views of the harbour, was beautifully appointed with all the amenities we could need. While breakfast was included, I found it disappointing that they charged extra for a cappuccino—this felt a bit petty. Additionally, the breakfast buffet could use some improvement; we had to remind the staff several times to replenish the offerings. I also experienced a long wait of 40 minutes for an omelette, which did not meet my expectations for timely service. Overall, our stay was enjoyable and convenient, but some areas could be enhanced to make it truly exceptional.
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Larry, Bloomfield Hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed great views from the harbor other than when the cruise ship was docked, although I did receive a message in advance from the hotel about that possibility. Greatly enjoyed our stay, thank you.
Stayed 2 nights in Feb 2025

10/10 Excellent

john, Ridgewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great room & views, wonderful concierge services, walkable to the great restaurants in Viaduct Harbor. The only small negatives, when a Cruse ship comes in the Opera side rooms lose their view for a day and parking becomes tight.
Stayed 3 nights in Feb 2025

6/10 Okay

Yvonne

Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Hilton. Great rooms, and great staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large waterfront balcu
Stayed 4 nights in Feb 2025

10/10 Excellent

Kim

Stayed 2 nights in Feb 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cruise ships arrive, block your harbor view and make huge noise. Do not stay here
Stayed 3 nights in Feb 2025