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The Westin Kansas City at Crown Center

4.0 star property

Photo gallery for The Westin Kansas City at Crown Center

Meeting facility
Reception
Reception
Presidential Suite, 1 Double Bed, Non Smoking, City View (View)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View map
1 E Pershing Rd, Kansas City, MO, 64108
  • Crown Center
    ‪1 min walk‬
  • Hallmark Visitors Center
    ‪6 min walk‬
  • T-Mobile Center
    ‪2 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

View all photos for Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

Presidential Suite, 1 Double Bed, Non Smoking, City View (View) | Living room

Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

  • 246 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking, City View (View)

Club Suite, 1 Double Bed, Non Smoking, City View (View) | Living room

Club Suite, 1 Double Bed, Non Smoking, City View (View)

  • 246 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking (SW-M)

Royal Suite, 1 Bedroom, Non Smoking (SW-M) | Living room

Royal Suite, 1 Bedroom, Non Smoking (SW-M)

  • 183 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Living room

Club Suite, 1 Bedroom, Non Smoking (SW-M)

  • 183 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Lounge

Club Suite, 1 Bedroom, Non Smoking (SW-M)

  • 140 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(58 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(41 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

9.6 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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Sheraton Kansas City Hotel at Crown Center

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  • Pet-friendly
  • Free WiFi
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4.2 out of 5, Very good, 1,004 reviews
The price is NZ$422
includes taxes & fees
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Sheraton Kansas City Hotel at Crown Center

About the area

Kansas City

A stay at The Westin Kansas City at Crown Center places you in the heart of Kansas City, within a 5-minute drive of Hallmark Visitors Center and T-Mobile Center. .This eco-certified hotel is 3.2 mi (5.1 km) from Nelson-Atkins Museum of Art and 3.2 mi (5.1 km) from Kemper Museum of Contemporary Art.

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 3 min walk - 0.3 km
  • Science City at Union Station - 3 min walk - 0.3 km
  • Hallmark Visitors Center - 6 min walk - 0.6 km
  • T-Mobile Center - 2 min drive - 1.4 km

Getting around

  • Union Station Tram Stop - 2 min walk
  • Kansas City Union Station - 3 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Jack Stack Barbecue - Freight House - ‬9 min walk
  • ‪Burnt End BBQ - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪One East Urban Bar + Kitchen - ‬1 min walk
  • ‪Panera Bread - ‬3 min walk

About this property

The Westin Kansas City at Crown Center

Eco-certified hotel with a health club and a sauna
The Westin Kansas City at Crown Center offers 724 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 724 air-conditioned rooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with premium bedding. Satellite programming and video-game consoles are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at One East, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kansas City? This hotel has 54149 square feet (5031 square meters) of space consisting of conference space and 32 meeting rooms. A bus station shuttle is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
One East - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free bus station shuttle
  • Limo/town car service
  • Covered parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • One East

Things to do

  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • 54,149 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 33.29 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

Reviews

The Westin Kansas City at Crown Center Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 659 out of 1007 reviews
Rating 8 - Good. 193 out of 1007 reviews
Rating 6 - Okay. 81 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 41 out of 1007 reviews

Reviews

10/10 Excellent

Timothy

Stayed 3 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities!
Stayed 2 nights in Jun 2025

10/10 Excellent

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside pool was amazing and having a bar outside was great too!! The hot tub was small but hot! The beds were small for the traditional double double an upgrade to queen beds would be great but the size of room was very large!! My kids absolutely loved the elevators and escalators!! The shops and restaurants were so nice to walk to and so convenient!!! Would definitely stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

Pete

Stayed 3 nights in May 2025

10/10 Excellent

December

Stayed 2 nights in May 2025

10/10 Excellent

Sallie

Stayed 1 night in May 2025

6/10 Okay

Charlie

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, just very dated. Close to Union Station, Power and Light District, and WWI museum. Love the location just needs a host of updates.
Stayed 1 night in May 2025

10/10 Excellent

Scott

Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The hotel needs updated. When you get off the elevator, you can smell mildew. The bathrooms definitely need updating. For the price you pay could be nicer. But the rooms were clean and the service was excellent. We’d stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Emanuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only downside to this property is being forced to pay for parking. I personally don’t mind it, but there was zero option for street parking for those who don’t want to pay.. I stay at a lot of hotels, Some parking options and some only one option. For families that are traveling sometimes it’s nice to save a couple bucks by having a street parking option. But this hotel has no street parking so forced to pay 30 bucks for 40 bucks for valet, which is not considering other cities.. but, It sucks to get charged for parking at a place that you’re staying because it seems like you’re being tricked into paying more money for your stay. Why not just say that the hotel room cost $40 more than it did.. I feel like it’s a way of tricking you into thinking that the room is cheaper than it actually is.. 350 bucks is not expensive but it’s also not cheap. I feel like you should be able to park there for free with that cost.
Stayed 1 night in May 2025

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great food. Really convenient for Union Station
Stayed 3 nights in May 2025

10/10 Excellent

PHILIP

Stayed 1 night in May 2025

10/10 Excellent

Tabatha

Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Best place to stay in Kansas City!
Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas getaway

Stayed here for the Hallmark Christmas Experience. We had a great time . The hotel was very clean and bed was comfy .
Stayed 3 nights in Dec 2024

4/10 Poor

Tammie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not luxury!!!

Definitely not worth the price... not luxury. Dirty carpets... outdated decor ... pool and hot tub chemicals off/closed... both were debris filled. Very disappointed in front desk management leadership and training of employees. Hotel in general, was unaccommodating. Don't waste your money!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay if you're looking for a staycation. Great room, easy parking, near a lot of places to go and if you attend a show at the theater you can there from inside crown center.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

10/10 Excellent

bonnie

Stayed 1 night in Feb 2025

2/10 Terrible

Jackson

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged me full price when I was told I wasn’t old enough to stay there!
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shawna

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025