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Unico Hotel Riviera Maya - Adults Only - All Inclusive

Photo gallery for Unico Hotel Riviera Maya - Adults Only - All Inclusive

Down duvets, free minibar, in-room safe, individually decorated
Property video
On the beach, white sand, sun-loungers, beach umbrellas
View from room
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬

Room options

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

  • Partial sea view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Alcoba Swim-up Pool - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • Partial sea view
  • 118 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Alcoba Ocean Front - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Estancia Suite - One Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 118 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Alcoba Ocean Front - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Estancia Suite - Two Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

  • Ocean view
  • 176 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed

9.8 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Alcoba Ocean View - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View (Alto Alcoba)

View from room

Room, 1 King Bed, Ocean View (Alto Alcoba)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View (Alto Panoramic)

Down duvets, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Ocean View (Alto Panoramic)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Alcoba Tropical View - Queen beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Kantenah

With a stay at Unico Hotel Riviera Maya - Adults Only - All Inclusive in Kantenah, you'll be on the beach, within a 15-minute drive of Akumal Beach and Cenote Azul. .This all-inclusive resort is 11.9 mi (19.2 km) from Xel-Há Park and 7.2 mi (11.5 km) from Half Moon Bay.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 4 min drive - 6.7 km
  • Cenote Cristalino - 5 min drive - 7.1 km
  • Ecopark Kantun Chi - 5 min drive - 7.8 km
  • Xpu-ha Beach - 6 min drive - 7.1 km
  • Akumal Beach - 6 min drive - 8.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 72 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬16 min walk
  • ‪La Hacienda - ‬16 min walk
  • ‪Lobby Bar White Sand - ‬6 min drive
  • ‪Arrecifes - ‬18 min walk
  • ‪Sandwicherie - ‬18 min walk

About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia Wellness. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Treat yourself to a stay in one of the 448 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a sauna, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Mexican cuisine at Cueva Siete, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 13 meeting rooms. Free valet parking is available onsite.
Cueva Siete - This restaurant specializes in Mexican cuisine.
Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
AVEC - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Entertainment

Onsite live performances

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • AVEC
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 10 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1006 reviews
Rating 8 - Good. 165 out of 1006 reviews
Rating 6 - Okay. 90 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Vicky

Stayed 5 nights in Jan 2026

8/10 Good

Kambiz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, needs a bit of updating though. Didn't like the food at all, especially pastries and bread Pastries were not fresh even at breakfast buffet, taste like sponge. Service was great.
Stayed 5 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 5 nights in Jan 2026

6/10 Okay

Ryan

Liked: Cleanliness, amenities
Disliked: Staff & service
Pros: Room quality and view as well as cleanliness; pool, beach, and most of the friendly and attentive staff. Cons: Consistently harassed by various staff to buy into their vacation program. Pressured to the point of near extortion into attending a presentation that was a well-orchestrated, albeit amateur, swindle. Had it not been for the sleazy sales approach, we may have bought in, and we may have returned to this property as well. But, given the underhanded nature of their approach, neither will likely happen.
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Stayed 6 nights in Dec 2025

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, the only issue was the toilet that had problems flushing
Stayed 2 nights in Dec 2025

10/10 Excellent

Helen

Stayed 5 nights in Sep 2025

6/10 Okay

Oscar

Stayed 5 nights in Nov 2025

10/10 Excellent

Dominic

Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing experience . The food the staff were absolutely phenomenal. Would absolutely return
Stayed 2 nights in Jan 2026

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
The hotel is really amazing, great facilities and installations. The room was ver spacious and comfortable, wee had an issue with the blow dryer, but it was taken care immediately. The only issue was the service, mostly in the restaurants and pool. It must be challengeful to train local people, it needs special attention.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic and amenities at the hotel were great.
Stayed 9 nights in Dec 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely
Stayed 4 nights in Dec 2025

4/10 Poor

Tina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Unfortunately, my experience fell well below expectations. Service throughout the property was consistently poor—orders for drinks were difficult to place, and when they were taken, items were frequently incorrect or not delivered at all. The spa experience was particularly disappointing. Despite the high price point, the level of service did not match the cost. The massage itself was one of the worst I have experienced and lacked both professionalism and quality. Additionally, there was a significant issue with my booking through Expedia. The room I selected and confirmed was not what was reserved for me at the resort, which caused unnecessary frustration upon arrival. Based on this experience, I would not use Expedia again. Overall, this stay did not deliver the level of service or value that was promised or expected.
Stayed 6 nights in Dec 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
relaxing, elevated, wonderful stay
Stayed 6 nights in Dec 2025

6/10 Okay

Ronald

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is filled with great staff and food;however, the property itself, could use a lot of help. There was a lot of cracks and the appliances like the hot tub on the balcony could be updated or use a bit of extra scrubbing. There were days when the stairs were dirty and had trash on it for days. Also, one day at the pool they were spraying chemicals that was blowing directly towards the pool for everyone to breathe in and they did not stop even when asked to. DO NOT DO THEIR TIMESHARE MEETING!!! They kept us there from 10-5:30 and wasted our entire day. The beach needs more beach chairs. With a resort that gets that much people, you should not have to be getting up early on vacation to make sure you secure a chair for the day!!!! Overall, they have great staff and the food was really good at all the restaurants.
Stayed 8 nights in Dec 2025

10/10 Excellent

Pavel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. We had the most amazing experience and memorable time
Stayed 14 nights in Dec 2025

10/10 Excellent

Kuang Chuan Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the resort. The food was fantastic, the activities were a blast, and the whole atmosphere made the trip unforgettable. The service throughout the week was excellent, and our butler Manuel added an extra level of care that really elevated our experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , excellent service , amazing food , really good vacation and resort to stay
Stayed 11 nights in Dec 2025

6/10 Okay

April

Liked: Cleanliness, staff & service, amenities
Our room was ready when we checked in at 12:30pm even though check in is advertised for 3pm. Our only complaint is how long it took to check in! They sat us on a couch in the lobby and had to talk to at least 3 people before we were given keys to our room. Even if the room hadn't been ready, that would have been okay. We were prepared to hang at the pool or walk around. Instead we had to sit on a couch in the lobby for an hour while we were checked in. We wished the process would have been much faster.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shahzad

Stayed 3 nights in Dec 2025

10/10 Excellent

Marshall, Any address

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2025

8/10 Good

gayle

Stayed 7 nights in Dec 2025

10/10 Excellent

Annalisa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was more than we expected, so beautiful!! And the staff was the best!! David at the pool for water aerobics was so fun and entertaining!! Loved the pool party and DJ and the Sax player in the water was amazing!!
Breakfast Buffet
Beach View at Resort
Stayed 4 nights in Dec 2025