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Spa Hotel Schlosspark

4.5 star property

Photo gallery for Spa Hotel Schlosspark

View from property
Indoor pool, pool loungers
Interior entrance
Front of property
Comfort Double or Twin Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • Parking available
  • Air conditioning

Explore the area

View map
Kolma 13 - 19, Karlovy Vary, 360 01
  • Place, Hot Spring Colonnade
    ‪2 min walk‬
  • Place, Mill Colonnade
    ‪3 min walk‬
  • Place, Elizabeth's Spa
    ‪17 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪8 min drive‬

Room options

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 85 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Economy Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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  • Breakfast included
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The price is NZ$188
includes taxes & fees
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About the area

Karlovy Vary

With a stay at Spa Hotel Schlosspark in Karlovy Vary, you'll be within a 5-minute walk of Church of St. Mary Magdalene and Hot Spring Colonnade. .This luxury hotel is 0.1 mi (0.1 km) from Market Colonnade and 0.1 mi (0.1 km) from Zámecké Lázně.

What's nearby

  • Hot Spring Colonnade - 2 min walk - 0.2 km
  • Church of St. Mary Magdalene - 2 min walk - 0.2 km
  • Mill Colonnade - 3 min walk - 0.3 km
  • Karlovy Vary Municiple Theater - 3 min walk - 0.3 km
  • Elizabeth's Spa - 17 min walk - 1.4 km

Getting around

  • Karlovy Vary Station - 6 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 9 min drive

Restaurants

  • ‪Café Elefant - ‬5 min walk
  • ‪Pizzeria La Famiglia - ‬6 min walk
  • ‪Goethe's Beer House - ‬6 min walk
  • ‪U Švejka - ‬4 min walk
  • ‪Atlantic - ‬5 min walk

About this property

Spa Hotel Schlosspark

Luxury hotel with a full-service spa and free breakfast
Spa Hotel Schlosspark offers 36 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a mud bath, a sauna, and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.
Make yourself at home in one of the 36 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. For your convenience, a complimentary breakfast is served daily from 8 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
A complimentary breakfast is served each morning between 8 AM and 10 AM.
Spa Hotel Schlosspark has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 13 per night)
  • Limited on-site parking

Food and drink

  • Free breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 54.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 13 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 54.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Spa Hotel Schlosspark
Spa Hotel Schlosspark Karlovy Vary
Spa Schlosspark
Spa Schlosspark Karlovy Vary
Spa Hotel Schlosspark Hotel
Spa Hotel Schlosspark Karlovy Vary
Spa Hotel Schlosspark Hotel Karlovy Vary

Reviews

Spa Hotel Schlosspark Reviews

7.2

Good

8.2/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, amenities
Breakfast wasn’t that great. A drinking glass in the room had lipstick on it. Elevator broke down the morning we were leaving. Internet was splotchy. Spacious room and nice pool/sauna/quiet room.
Stayed 1 night in Jul 2025

6/10 Okay

Svetlana

Travelled with family
First, you need to walk many stairs with your heavy suitcases before you get to the elevator. The spa area and the reception areas did not look very attractive. The pool is small. Also located on the steep heal - prepare to walk. We stayed in the deluxe room - spacious, good size bathroom. Very good breakfast. Staff speaks mostly Czech and Russian. If you are an English speaker only, you will have some difficulties communicating. However, we speak Russian, so for us it was just fine.
Stayed 10 nights in Jun 2025

10/10 Excellent

Kenneth, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Big room (#405) with enough space for our 3 children, my wife and I. Three TV’s, so nobody fighting for channels LOL! Nespresso machine with pods, as well as tea available. One full bathroom; would be nice with additional 1/2 bath or another full bath for our 5-per party. Elevators on site, good for heavy luggage. Great breakfast buffet. Friendly staff. Great location with very nice views.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort

A ostentatious option

The hotel largely lived up to its promise. A short uphill walk from the town centre, more gaudy than grand in appearance. The Presidential Suite is huge, with grand views over much of the town. Even so, there was no milk provided for coffee and you even had to pay for coffee pods from the mini bar! The gym was pathetic but the pool area was nice, small and seemingly recently renovated. The sauna is only on at night. VERY limited parking is available on-site (not suitable for huge vehicles) and I would suggest reserving in advance.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pia

Stayed 1 night in Jun 2023

4/10 Poor

Martin

Disliked: Staff & service

Mehr Schein als Sein :-(

Kein Parkplatz obwohl benanntKein Balkonzimmer, obwohl zugesagt. Kein Roomservice, obwohl Zeichen herausgehängt, während die Serviceleistungen auf dem Flur waren….. :-(( Beim Frühstück wurde einem das Geschirr bereits eine halbe Stunde vor „Ende“ weggezogen. P.S.: Massage war „natürlich“ auch nicht Buchhändler = alles ausgebucht…. => viel versprechen - wenig halten……
Stayed 2 nights in Aug 2022

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

eva

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Výborné snídaně, ochotný a vlídný personál, dobrá poloha hotelu.
Stayed 3 nights in Aug 2020

2/10 Terrible

Annukka, Karkkila

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible customer service

This is the worst hotel I´ve ever been to! The only good things about this place were the big room and the interior. The hotel was very hard to reach by car, because the streets are extremely steep and narrow. There was supposed to be parking space at the hotel, but all of the 4 parking lots were reserved (surprise) so we had to leave our car to a chargeable parking garage far from the hotel. And when we finally got to the hotel, there was no one at the reception so we had to wait for the check in for a while. Actually, the reception and the lobby were empty most of the time. And there was only one employee who spoke English, the others didn´t understand a word. If someone happened to be laying behind the reception desk, they didn´t greet us - not what I would expect from a 4 star hotel. The breakfast was mostly meat and sweet pastries. As a vegetarian I would like to have more healthy options. The only vegetable was tomatoes with onions - again I was expecting more. The Spa was also very disappointing: there was only 1 lousy pool with cold water in it. And the sauna was of course for extra charge. This hotel will charge you for everything! For example, there was an electric kettle in the room, but they charged for every tee we drank (normally it´s incl. in the price). And they charged us 9 € extra because I decided to pay our bill in CZK (normally it´s cheaper to pay in CZK instead of €), so I left the hotel very angry. Please, do yourself a favour and choose another hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles bestens!

Alles bestens! Alles bestens! Alles bestens! Alles bestens!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Schönes Hotel tolle Stadt.

Hotel ist vorwiegend auf Russische Gäste ausgelegt, sonst sehr schön.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage

Hotel liegt sehr Zentral. Freundlich, kurze Wege ins Zentrum. sehr schöner Überblick auf Karlsbad

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Super lage

Keinen Spaß Samstag und Sonntag eigentlich nicht für Wochenende

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
泊車要比錢，連茶包都要收錢，超計較。 除左景靚，房間整潔之外，都無咩特別吸引。泳池超細，同想像中的溫泉酒店完全唔同，只有spa就叫溫泉。哈哈，笑左。

6/10 Okay

Frank, Sachsen

Liked: Staff & service

Gutes Mittelklassehotel

sehr gut eingerichtetes Hotel mit dreisterne Frühstück Anfahrt sehr beschwerlich (steile enge Gasse) und Parkmöglichkeit sehr begrenzt;

4/10 Poor

Jens, København

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ringe spaforhold - gode værelser

Spapersonalet virkede som om de ikke gad at arbejde der, dette kom til udtryk i dårlig service, en time behandlinger der varede 45 min og i det hele taget havde man indtrykket af at de bare skulle blive færdige. Spa'en kan derfor absolut ikke anbefales, specialt når man tænker på hvor mange andre gode alternativer der er i byen. Hotellet som sådan var OK, værelserne var rene og store. Morgenmaden var ikke særlig god og kaffen var sur:) Alt i alt - vil vi nok vælge et af de mange andre fine hoteller en evt anden gang.

8/10 Good

KUAN-MING, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美麗的小鎮旅錧

此旅錧坐落在小鎮中心教堂的山坡上，離鎮中心很近，旅錧乾淨舒適，很溫馨我們住二晚，感覺很好。值得一提的是櫃台介紹我們山坡上面的一家傳統捷克的餐廳，豬腳和肉串非常好吃，價格幾乎是山下的一半，所以我們吃了好多餐呢。推薦

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Dass Zimmer und die Aussicht sind einfach Traumhaft. Dass sehr freundlich und hilft sehr gut bei der Reise Planung weiter. Sehr empfehlenswert

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht für Geschäftsteisende geeignet

Das Hotel liegt am Ende einer Strasse mit 23% Gefälle. Die Dame an der Rezeption war ausgesprochen unfreundlich, als ich darum bat, den Wagen für mich 100 Meter rückwärts in die vorgesehene Parkbucht einzuparken. Auch an den folgenden Tagen brachte sie kaum eine Begrüssung über die Lippen. Das Frühstück wird erst ab 8 Uhr serviert, daher ist das Hotel für Geschäftsreisende nicht geeignet.

4/10 Poor

Peter, Regensburg,Deutschland

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

"Schlosspark"

Nun, ich suchte vergeblich den "Park". Das Hotel liegt an einer 20%-Gefälle-off-rad-Kopfsteinpflasterstraße. Der Eingang schwer zu finden; nur ca. 4-5 Parkplätze. Das Hotel ist nagelneu saniert und die Zimmer sind schön. Wie lange noch?? Denn der Service ist sehr dürftig: Pool und Saune mußte man selbst anschalten und benützbar machen. Deutsch wird kaum gesprochen, Englisch gar nicht. Das Hotel ist in Schrift und Sprache auf Russen ausgerichtet. Frühstücksbuffet ist dürftig.