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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property

Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Desk, iron/ironing board, bed sheets
Front of property – evening/night
Combined shower/bathtub, hair dryer, towels
Desk, iron/ironing board, bed sheets
Daily English breakfast (GBP 10 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

View map
Station Road, Kendal, England, LA9 6BT
  • Kendal Castle
    ‪9 min walk‬
  • Brewery Arts Centre
    ‪11 min walk‬
  • Sizergh Castle
    ‪8 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Kendal

Located in Kendal, The Lakeland Kendal Hotel, Sure Hotel Collection by BW is within a 15-minute drive of Yorkshire Dales National Park and Lake Windermere. .This hotel is 0.1 mi (0.2 km) from Kendal Museum and 0.4 mi (0.6 km) from The Quaker Tapestry Museum & Exhibition.

What's nearby

  • Kendal Museum - 2 min walk - 0.2 km
  • Kendal Castle - 9 min walk - 0.8 km
  • Brewery Arts Centre - 11 min walk - 1.0 km
  • Sizergh Castle - 8 min drive - 9.2 km
  • Levens Hall and Gardens - 9 min drive - 11.5 km

Getting around

  • Kendal Station - 1 min walk
  • Manchester Airport (MAN) - 92 min drive

Restaurants

  • ‪Fold Coffee - ‬1 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪George & Dragon - ‬7 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪Stramongate Chip Shop - ‬3 min walk

About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Hotel in Kendal with a 24-hour front desk and a restaurant
The Lakeland Kendal Hotel, Sure Hotel Collection by BW offers 43 accommodations with coffee/tea makers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 43 guestrooms. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Offsite parking fee: GBP 2 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

Reviews

The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 77 out of 188 reviews
Rating 8 - Good. 64 out of 188 reviews
Rating 6 - Okay. 25 out of 188 reviews
Rating 4 - Poor. 12 out of 188 reviews
Rating 2 - Terrible. 10 out of 188 reviews

Reviews

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value for money hotel, room was clean and comfortable, the whole building is really warm, so be prepared,! The showers are far to hot for me, but my friend loves them, so its a personal thing, but they dont really go any cooler than Moulton Lava! Breakfast was amazing value for money and exceptionally tasty, the staff are all friendly and helpful. They have an arrangement with the Rugby Club to park for £2 per 24hrs, which unfortunately we didnt know about before! Overall this is a good hotel, the kettle was full of water so cleaners didn't quite pay attention to detail My biggest gripe is dropping my key into a box on reception that i felt was to accessible to everyone, and if the staff member wasn't there i felt even less inclined to drop it in, this really did not sit well with me, plus picking it up every time you come back, getting stuck behind people checking in to do so etc! I just want to go back to my room!
Stayed 2 nights in Jun 2025

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LEJOG day 7

Lovely hotel with very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous, a real Must if staying here, great value
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Stayed 1 night in Jun 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely pleasant and helpful, everything spotlessly clean. Excellent breakfast served to table Good value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Eshaa

Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Travelled with family
Liked: Amenities
A great place jto stay for visiting Kendal and surrounding area. It was a bit difficult to find given the name, COUNTY HOTEL on the building, but Lakeland Kendal hotel on a stree level sign. It is the sane place. The hotel has mno official parking, but we got there early and parked right outside the main door, where we left our car for three days and nights wirhout interruption. The is a carpark elsewhere off the property. The staff were the most kind and helpful one is likely to meet. They made us feel qelcome from the very start of our stay.
Stayed 3 nights in May 2025

8/10 Good

craig

Stayed 1 night in May 2025

8/10 Good

Wai Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Extremely disappointing

1 membe of staff covering the bar,reception and serving meals. As a consequence the service was awful. We then waited over an hour for our dinner to be served. Not acceptable. The hotel was full so how come only one front facing staff on duty?
Stayed 1 night in May 2025

10/10 Excellent

Jack

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Not a luxury hotel by any means but very reasonably priced and conveniently located.
Stayed 4 nights in Apr 2025

6/10 Okay

Ross

Stayed 1 night in May 2025

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

It was fine!

Very clean. Double bed made up of two singles including 2 duvets zipped together. Unfortunately I didn’t sleep brilliantly as I was in the gap being scratched by the zip.
Stayed 1 night in May 2025

6/10 Okay

Andre

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The bathroom amenities below standard as the shampoo/shower gel is foam which does not work... Overall I would suggest looking at another place to stay in Kendal irrelevant of price
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i wanted to stay here but i changed the date on expedia and no one informed the hotel of the date change so my booking was cancelled What seems so strange if the hotel did not receive my booking how come the manager rang me whilst I was in Kendal on the day of my booking to tell me it was canceled
Stayed 1 night in Apr 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, good breakfast
Stayed 1 night in Apr 2025

8/10 Good

Lindquist

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, large enough rooms. Very nice breakfast and people working there is so nice.
Stayed 1 night in Apr 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service
A basic but pleasant hotel. Clean and centrally located in Kendal near the train station. Good for a no frills stop over.
Stayed 1 night in Apr 2025

10/10 Excellent

Umair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and clean rooms

Spacious and well lit rooms, comfortable beds. And excellent cooked to order hot breakfast. Slight negative is that the room needs good noise proofing, as we were disturbed by the noise from the other rooms and street.
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Rosaura

Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

I had a single room which was a good size, comfortable and furnished with an armchair, desk, chest of drawers and a wardrobe, which is more than you get in a good many hotels. There was also a good sized and well equipped shower room. My only criticism is their choice of coffee, which could be improved considerably. All the parts of the hotel that I visited were scrupulously clean and there was a friendly and efficient team on hand 24/7.
Shower room
Shower room
Single room
Single room
Stayed 1 night in Apr 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just me

A good location if travelling by train. Not much in the way of bar service and it was hit and miss as to when the bar closed
Stayed 4 nights in Apr 2025