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Mercure Maidstone Great Danes Hotel

4.0 star property

Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, pool loungers
Daily English breakfast (GBP 17.95 per person)
Exterior
BBQ/picnic Area
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

View map
Hollingbourne, Maidstone, England, ME17 1RE
  • Leeds Castle
    ‪3 min drive‬
  • Mote Park
    ‪5 min drive‬
  • Kent Life
    ‪7 min drive‬
  • London (LCY-London City)
    ‪52 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

7.8 out of 10
Good
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

7.0 out of 10
Good
(36 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Maidstone

Located in Maidstone, Mercure Maidstone Great Danes Hotel is a 5-minute drive from Leeds Castle and 6 minutes from Mote Park. .This eco-certified hotel is 6.4 mi (10.3 km) from Hazlitt Theatre and 6.4 mi (10.3 km) from Kent Life.

What's nearby

  • Leeds Castle - 3 min drive - 2.0 km
  • Bearsted Golf Club - 4 min drive - 5.0 km
  • Mote Park - 5 min drive - 5.6 km
  • Kent Life - 7 min drive - 11.3 km
  • Hazlitt Theatre - 8 min drive - 10.6 km

Getting around

  • Hollingbourne Station - 16 min walk
  • Gatwick Airport (LGW) - 55 min drive

Restaurants

  • ‪Toby Carvery - ‬8 min drive
  • ‪Charlie's Chippy - ‬8 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Costa Coffee - ‬2 min drive
  • The Plough

About this property

Mercure Maidstone Great Danes Hotel

Eco-certified hotel with a full-service spa and a health club
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Stay in one of 126 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Arts, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Maidstone? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
Arts - This brasserie serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 267 out of 1003 reviews
Rating 8 - Good. 389 out of 1003 reviews
Rating 6 - Okay. 185 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in Jun 2025

4/10 Poor

Julian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A very tired hotel which with some investment could be lovely again. Leisure club a great addition but again desperately needs a refurb. Also closing the jakuzzi for cleaning on a busy sunday morning is not the best time.
Stayed 1 night in May 2025

8/10 Good

Sara

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
But faded but good location and incredibly helpful staff, especially Steve on Reception.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel. Good size rooms. Great lobby area with lots to do
Stayed 1 night in Jun 2025

10/10 Excellent

Byron

Stayed 1 night in Jun 2025

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities
Dated buildings but fine. No air con and a bit noisy with windows open, but our family room was big and comfortable. Staff were excellent, especially Steve who checked us in and looked after us really well.
Stayed 2 nights in Jun 2025

10/10 Excellent

kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, room comfort
If it weren't for the staff, this would be a typical run-of-the-mill conference hotel. However, the staff are outstanding - I stay in hotels at least twice a week, and the reception experience from Steve was the best and friendliest I've ever had. Throughout the rest of my day, from breakfast, through to the events team I noticed such care and passion from the team, with many people pro-actively spotting when guests needed help or guidance. Really world-class service, thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Mr. Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a night begore visiting Leeds Castle (literally next door). Room was clean and lovely view. But the only thing I would say is the room needs more sockets. None by the bed to charge phone, and I had to put the kettle and tea tray, together with the seperate coffee machine, all on the dressing table, as no plugs anywhere else to plug into. So was constantly plugging / unplugging hair straightners, lamp, kettle, coffee machine and phones. But other than that small problem, I would recommend the hotel and stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were excellent particularlySteve on reception, hotel is dated and needs renovation. Poor phone signal, only 2 pillows, no coat hangers, broken safe, had to ask for ironing board andiron, tv had a green line down centre.
Stayed 3 nights in Jun 2025

2/10 Terrible

Wayne

Business traveller
Disliked: Cleanliness, property conditions & facilities
My room was unclean upon arrival- as the hotel was full I have to accept it!
Stayed 1 night in Jun 2025

6/10 Okay

Kingsley

Liked: Room comfort
I was turned away from using the swimming pools at 19:00 with my partner,that I found so distasteful for a great Hotel like this
Stayed 1 night in May 2025

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service in restaurant. Never actually ate there as in quiet place with less than 5 tables in use felt invisible. Other patrons who arrived after us were served first. Also immediately canceled 2nd night we had just booked. In Room 102 could hear Terrible noises like a door moving on squeaky rollers all night. Fan didn't work in bathroom. Generally very tired decor in hotel. Only one spoon on amenity tray, very few tea bags and one pack of biscuits. On the plus side it was a nice king size bed. Certainly didn't merit star racing. I have never given such a negative review on a property. So disappointed as it has the potential to be really nice.
Stayed 1 night in May 2025

2/10 Terrible

Jenny

Disliked: Cleanliness, amenities, property conditions & facilities
Very very dirty. very noisy the banging of the corridor door which was opposite my room for 301 every time some one came in or out. Requested a fan in the room as no aircon in the room which I did not realise but reception said there was one in the room which there was not had to phone to ask for one to be brought to the room the room I felt had not been cleaned for my stay with you as photos will show as I am asthmatic this dust made me feel poorly and had to use my nebuliser in the night as the fan was filthy and was just spreading the dust. I wished I had taken a photo of the fan.but they will know what this is like as it is still in the room I was told there were twin beds that I could push together so I did not roll out of the bed and fall on the floor this was not doable because of the bedside table. Why would they ring me bk and tell me this was correct in the accessible room I could push the beds together this was room 301
Stayed 1 night in May 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely evening celebrating a wedding and it was made better by staying the night on site. Our room was spacious and very clean.
Stayed 1 night in May 2025

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Kira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff who are very knowledgeable about the area which helped us out a lot since we came without a car, The hotel room was clean, bed was lovely and soft and there wasn't too much noise (other than a party in a venue below our room), good range of food offered with amenities like the pool and sauna, I definitely will be coming back!
Stayed 3 nights in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, at the Great Danes Hotel, the hospitality was excellent.
Stayed 2 nights in May 2025

8/10 Good

KINGSLEY

Stayed 1 night in May 2025

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities

In desperate need of renovation

I have stayed at some great mecures but this is not one of them. Many parts of this hotel are run down , the carpets look to be from the 80s and it really shows with how clean they are. The swimming pool was OK but the ceiling had holes in it and is in dire need of renovation. There is no aircon and the radiators in the hallway were switched on (it’s 20 degrees late May) the bathroom was OK but the shower curtain was too short and water just drips onto the floor. Curtains were half falling off the rail. The bedding was clean and service desk lady was nice. Ok for a pit stop but nothing else
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

8/10 Good

Anne L

Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying at The Mecure hotel. Staff very friendly. Hotel in a great position for visiting lots of places in Maidstone. Right next door to Leeds castle.
Stayed 1 night in May 2025