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Aloft Knoxville West

3.0 star property

Photo gallery for Aloft Knoxville West

Exterior
Premium bedding, pillow-top beds, in-room safe, laptop workspace
Terrace/patio
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
364 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪6 min walk‬
  • Place, Tennova Hospitalist Group
    ‪12 min walk‬
  • Place, Topgolf Knoxville
    ‪1 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

aloft, Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Tru by Hilton Knoxville West Turkey Creek
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 735 reviews
The price is NZ$188
includes taxes & fees
5 Apr - 6 Apr
Tru by Hilton Knoxville West Turkey Creek

About the area

Knoxville

With a stay at Aloft Knoxville West in Knoxville (Knoxville West), you'll be a 2-minute drive from Turkey Creek Shopping Center and 8 minutes from West Town Mall. .This hotel is 13.5 mi (21.8 km) from University of Tennessee and 19.1 mi (30.8 km) from Oak Ridge National Laboratory.

What's nearby

  • Turkey Creek Shopping Center - 6 min walk - 0.6 km
  • Tennova Hospitalist Group - 12 min walk - 1.1 km
  • Topgolf Knoxville - 1 min drive - 2.7 km
  • Regal Pinnacle - 2 min drive - 2.4 km
  • University of Tennessee - 14 min drive - 26.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Cook Out - ‬19 min walk

About this property

Aloft Knoxville West

Aloft Knoxville West offers 107 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 107 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a satisfying meal at Re:Fuel serving guests of Aloft Knoxville West. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Re:Fuel - This bistro serves breakfast only.
WXYZ - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1.25 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 88 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 1.25 to 20.00 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Knoxville West Hotel
Aloft Knoxville West Knoxville
Aloft Knoxville West Hotel Knoxville
Aloft Knoxville West a Marriott Hotel

Aloft Knoxville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 396 out of 609 reviews
Rating 8 - Good. 105 out of 609 reviews
Rating 6 - Okay. 56 out of 609 reviews
Rating 4 - Poor. 27 out of 609 reviews
Rating 2 - Terrible. 25 out of 609 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
The guy that checked us in told us there were no available king rooms, even though I booked one. Supervisor was able to find one immediately thankfully. The sweet girl that made us a pizza was a life saver! Super clean spot to stay, will stay again
Stayed 1 night in Dec 2025

10/10 Excellent

LaNeil

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and great sleep. Convenient location right off the highway.
Stayed 1 night in Dec 2025

10/10 Excellent

Abdulghefur, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Oct 2025

8/10 Good

Francina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They may want to give more detail to the shower stall floors, also lots of torn flooring throughout room. The front desk staff were phenomenal, that's my highlight.
Stayed 1 night in Dec 2025

10/10 Excellent

Hollie, Suwanee

Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell, Chapel Hill

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Vytautas

Stayed 2 nights in Dec 2025

4/10 Poor

Julia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would like to start by saying the front desk associate was VERY nice. I checked in very late and their computers were down. Apparently they had to turn ppl away, but they allowed me to be ‘hand-written checked in’. I kinda begged her to stay, since it passed 12 am and I had driven all the way from Tx, and had another 10 hr drive to go. The front desk associate had to walk me to my room to make sure it wasn’t already occupied. My room was on the first floor, off the lobby. Note: the lobby music can be heard from the room and it’s quite loud, even at 1 am. Upon settling in I noticed the room wasn’t very clean - a veryyy shotty job cleaning at best. There was also a dead roach on the floor. I didn’t complain only bc it was late, like I mentioned, and to be honest I didn’t feel like dealing with the whole computer crashing situation.. the bed was clean at least. Next AM, I noticed that the water provided in the room was filled to the top, but the seal was broken.. like they just refilled it. Anyhow, the manger has a letter to their guests welcoming them and stating to relay any concerns..blah blah. I should have taken his info down to relay this unsatisfactory stay, butttt I didn’t. However, I feel it’s necessary to let other hotels.com guests know so they can make their own decisions to stay or stay elsewhere…!
Stayed 1 night in Nov 2025

10/10 Excellent

Kaitlin

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only hot items were biscuits and gravy and sausage.
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda Carol

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Floor was coming up in 107 - other than that - it was amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Melvin

Stayed 1 night in Nov 2025

6/10 Okay

Orlando

Business traveller
Liked: Amenities
staff were nice and professional, the room was in good conditions…. But I did saw a cockroach wondering around the room and that was no iron in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
very nice staff, cool hotel, very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Angelia

Stayed 1 night in Nov 2025

8/10 Good

Conneicsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelt weird. A/C works good.
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Stayed 2 nights in Nov 2025

10/10 Excellent

betty

Liked: Cleanliness, staff & service, amenities
Loved the room. Front desk very nice and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Mason

Stayed 1 night in Oct 2025

10/10 Excellent

Stanley

Stayed 1 night in Nov 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice setup. Great staff, close to highway.
Stayed 1 night in Oct 2025

10/10 Excellent

Latonya

Stayed 1 night in Oct 2025