Home2 Suites by Hilton Knoxville West

3.0 star property

Photo gallery for Home2 Suites by Hilton Knoxville West

Free daily continental breakfast
Premium bedding, pillow-top beds, free cots/infant beds, free WiFi
Terrace/patio
Exterior
Full-sized fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View map
380 N Peters Road, Knoxville, TN, 37922
  • Place, Dead Horse Lake Golf Course
    ‪3 min drive‬
  • Place, West Town Mall
    ‪5 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

Studio, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed

Studio, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Knoxville

With a stay at Home2 Suites by Hilton Knoxville West in Knoxville (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Turkey Creek Shopping Center. .This hotel is 11.1 mi (17.8 km) from Neyland Stadium and 11 mi (17.8 km) from Knoxville Convention Center.

What's nearby

  • Dead Horse Lake Golf Course - 3 min drive - 1.4 km
  • West Town Mall - 5 min drive - 6.3 km
  • Turkey Creek Shopping Center - 5 min drive - 4.9 km
  • Pellissippi State Community College - 7 min drive - 8.2 km
  • University of Tennessee - 14 min drive - 17.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬7 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Cook Out - ‬19 min walk
  • ‪Cracker Barrel - ‬19 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Home2 Suites by Hilton Knoxville West

Hotel in Knoxville with free breakfast and a 24-hour fitness center
Home2 Suites by Hilton Knoxville West offers 100 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 100 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - March 2024

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites Hilton Knoxville West Hotel
Home2 Suites Hilton Knoxville West Hotel
Home2 Suites Hilton Knoxville West
Hotel Home2 Suites by Hilton Knoxville West Knoxville
Knoxville Home2 Suites by Hilton Knoxville West Hotel
Hotel Home2 Suites by Hilton Knoxville West
Home2 Suites by Hilton Knoxville West Knoxville
Home2 Suites Hilton Hotel
Home2 Suites Hilton
Home2 Suites by Hilton Knoxville West Hotel
Home2 Suites by Hilton Knoxville West Knoxville
Home2 Suites by Hilton Knoxville West Hotel Knoxville

Home2 Suites by Hilton Knoxville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 714 reviews
Rating 8 - Good. 154 out of 714 reviews
Rating 6 - Okay. 56 out of 714 reviews
Rating 4 - Poor. 37 out of 714 reviews
Rating 2 - Terrible. 20 out of 714 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tricia, Ann Arbor

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the i-75. Rooms are clean and spacious, Pet-friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You asked about eco-friendliness. With the many outright scams, lies and half-truths of the environmentalist movement, I've come to the point where I view "green" initiatives much as I do cries of "racism!"; Neither draw my attention. This is especially so in an instance where I've asked to provide my thoughts on a product or service. It comes across as an extreme case of virtue signaling. The Home2 in which I stayed was nice and had the basic amenities I expected. To interject a question on "eco-friendliness" was not needed nor appreciated.
Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the best hotel i have ever stayed at. I stayed here for 3 weeks on business. The staff is so friendly and helpful. I had a suite that had a daily replenishment if snacks and drinks in it as well. Their included breakfast is amazing and delicious always cooked to perfection and so many options to choose from. The room was so clean, spacious, and smelled great when i arrived and the air conditioning worked great. They also have a great gym and guest laundry room. The area is safe and essy to access and the parking lot was spacious.
Stayed 13 nights in Jul 2025

4/10 Poor

Samantha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We booked 2 rooms for an overnight stay to catch an early flight. The rooms were spacious and clean. The air conditioning did not work properly in one room and it was very hot with no air flow.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great. Got a text later in the evening to make sure we were ok. Room was perfect size for our family of 5. Plenty of space to move around and a nice privacy area with the curtain for our teenager. Pool was great!
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was way bigger than i expected and it looked brand new and the rooms ac was wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara, Carson City

S
Stayed 1 night in May 2025

6/10 Okay

alba

Travelled with family
Sofa bed was not working properly. The receptionist gave me extra blankets to even the sofa. We have been on the road for the last 4 nights, staying in hiltons hotels, 3 out of the 4 nights, the soap dispenser was empty...
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, quiet room. Lots of restaurants nearby.
Stayed 1 night in May 2025

2/10 Terrible

Cheryl

Liked: Property conditions & facilities
Disliked: Cleanliness
The room smelt like throw up and piss. Call down and told the staff at the front desk. The reply was it’s a pet friendly hotel and it says that on the site lol. Definitely would not stay there again. Also found that the bathroom was not restocked. And the shower was never even cleaned. Horrible !
Stayed 1 night in May 2025

8/10 Good

Edwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff.
Stayed 5 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Too many dogs.
Stayed 2 nights in May 2025

10/10 Excellent

debbie

Clean, quiet, close to restaurants shopping and interstate. Great staff!
Stayed 3 nights in May 2025

6/10 Okay

Kalyani

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room was very dirty when we arrived no shampoo very dusty but since we arrived late we couldn’t change rooms
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained.
Stayed 1 night in Apr 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, room comfort

Smelled Musty

The hotel overall was clean, but our room on the fourth floor smelled like mildew.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 3 nights in Mar 2025

10/10 Excellent

Brett, Dundas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Clean with lots of amenities
Stayed 1 night in Apr 2025

4/10 Poor

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient to I-75. Room was not very clean. The breakfast food was terrible.
Stayed 1 night in Apr 2025

2/10 Terrible

VIDIA

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
terrible had handicapped room dirty loud noises it was like a truck stop with prostitutes' screaming all night
Stayed 1 night in Mar 2025