Hyatt Place Knoxville Downtown

3.0 star property

Photo gallery for Hyatt Place Knoxville Downtown

Rooftop terrace
Rooftop terrace
Lobby
Lobby lounge
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
530 S Gay St, Knoxville, TN, 37902
  • Market Square
    ‪2 min walk‬
  • Knoxville Convention Center
    ‪6 min walk‬
  • University of Tennessee
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (1 Bedroom)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Knoxville

A stay at Hyatt Place Knoxville Downtown places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. .This hotel is 1.2 mi (1.9 km) from Neyland Stadium and 1.4 mi (2.3 km) from Thompson–Boling Arena.

What's nearby

  • Tennessee Theatre - 1 min walk - 0.1 km
  • Market Square - 2 min walk - 0.3 km
  • Knoxville Convention Center - 6 min walk - 0.6 km
  • University of Tennessee - 13 min walk - 1.1 km
  • Neyland Stadium - 3 min drive - 2.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬2 min walk
  • ‪Coffee & Chocolate - ‬3 min walk
  • ‪K Brew - ‬2 min walk
  • ‪Clancys Tavern And Whi - ‬1 min walk

About this property

Hyatt Place Knoxville Downtown

Hotel with a rooftop terrace, near University of Tennessee
Hyatt Place Knoxville Downtown offers 165 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions are featured in guestrooms.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 165 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at 24/7 Gallery Market or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Breakfast is available daily for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Knoxville? This hotel has 3500 square feet (325 square meters) of space consisting of conference space and 5 meeting rooms.
Breakfast is available for a surcharge each morning.
24/7 Gallery Market - This bistro specializes in American cuisine. Open 24 hours.
Five Thirty Lounge - This restaurant serves dinner and light fare. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Market
  • Five Thirty Lounge
  • Lobby Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Hotel
Hyatt Knoxville Knoxville
Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Downtown Knoxville
Hyatt Place Knoxville Downtown Hotel Knoxville

Hyatt Place Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 780 out of 1008 reviews
Rating 8 - Good. 144 out of 1008 reviews
Rating 6 - Okay. 44 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with group
Liked: Amenities
It was a nice stay overall. The staff were very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

kamala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

McKinley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noise from street was the only complaint of our stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Lacey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Steven Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Del

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to all of the restaurants in downtown Knoxville
Stayed 1 night in Jan 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great telling us about the area and where to go and eat.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for our UTK visit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful atmosphere

Wonderful place with nice views and a wonderful rooftop bar. The food was amazing and the craft drinks definitely filled the thirst. Only bad thing was the suite has full cabinets and sink but no dishes or glasses. Also I think a suite should have a bigger fridge. Not the smallest one in the market.
Stayed 2 nights in Jan 2025

8/10 Good

jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of where I’m going in the area when staying at the Hyatt Place Was a little concerned with the heating unit in our room; wasn't putting out like it should. Even after technician did a “replacement”, the heat didn't seem as efficient as it should've been . One other small “dislike”, was the mini fridge; didn’t seem to cool like it should. Thank you for your concern
Stayed 2 nights in Jan 2025

10/10 Excellent

reinaldo, Suwanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rodrigo was a fantastic gentleman welcoming for the checkin process. Rooms excellent, valet super nice, easy access to restaurants and bars around the hotel. We loved the roof top, service of Dylan, our wonderful servant ( she was amazing) the manager brought blankets, the bartender sent a special cocktail to taste! Congratulations!
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Was great but the shower hot water was luke warm at best
Stayed 1 night in Jan 2025

10/10 Excellent

Nayere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit the kids at UT Knox!
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Knoxville

Excellent location near downtown with fantastic restaurants within walking distance. The staff was incredibly friendly and helpful, and the breakfast was great. Having a Starbucks conveniently connected through the lobby was a nice bonus. The hotel is pet-friendly, and the rooftop bar was a fun highlight. Highly recommend staying here—I'll definitely be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenda

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like being able to walk to restaurants. I didn't like the amount of homeless people in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa Marie Le

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the convention center. Friendly service, clean and nicely maintained hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

melissa

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Kimberly

Travelled with family
Stayed 2 nights in Jan 2025