Hyatt Place Knoxville Downtown

3.0 star property

Photo gallery for Hyatt Place Knoxville Downtown

Exterior detail
Reception
Lobby
Exterior
American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

View map
530 S Gay St, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪6 min walk‬
  • University of Tennessee
    ‪12 min walk‬
  • Neyland Stadium
    ‪18 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(35 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(87 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (1 Bedroom)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

9.4 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

10.0 out of 10
Exceptional
(13 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

9.8 out of 10
Exceptional
(13 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, View

9.2 out of 10
Wonderful
(14 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

8.8 out of 10
Excellent
(8 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

10.0 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Knoxville

A stay at Hyatt Place Knoxville Downtown places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. .This hotel is 1.2 mi (1.9 km) from Neyland Stadium and 0.1 mi (0.1 km) from Tennessee Theatre.

What's nearby

  • Tennessee Theatre - 1 min walk - 0.0 km
  • Market Square - 2 min walk - 0.2 km
  • Knoxville Convention Center - 6 min walk - 0.5 km
  • University of Tennessee - 12 min walk - 1.0 km
  • Neyland Stadium - 18 min walk - 1.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪Coffee & Chocolate - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬2 min walk
  • ‪K Brew - ‬3 min walk
  • ‪The French Market Creperie - ‬2 min walk

About this property

Hyatt Place Knoxville Downtown

Beaux Arts hotel with a 24-hour fitness center and a rooftop terrace
Hyatt Place Knoxville Downtown offers 165 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions are featured in guestrooms.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 165 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. This Beaux Arts hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at 24/7 Gallery Market or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Knoxville? This hotel has 3500 square feet (325 square meters) of space consisting of conference space and 5 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
24/7 Gallery Market - This bistro specializes in American cuisine. Open 24 hours.
Five Thirty Lounge - This restaurant serves dinner and light fare. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Market
  • Five Thirty Lounge
  • Lobby Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1917
  • Comprehensive recycling policy
  • Local artist showcase
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11 per person
  • Covered valet parking fee: USD 49 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Hotel
Hyatt Knoxville Knoxville
Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Downtown Knoxville
Hyatt Place Knoxville Downtown Hotel Knoxville

Reviews

Hyatt Place Knoxville Downtown Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 780 out of 1009 reviews
Rating 8 - Good. 143 out of 1009 reviews
Rating 6 - Okay. 43 out of 1009 reviews
Rating 4 - Poor. 24 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

Reviews

6/10 Okay

Myung

No parking lots
Stayed 2 nights in Jun 2025

10/10 Excellent

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was 5 star, exceeding expectations
Stayed 1 night in Jun 2025

10/10 Excellent

Bridgit

Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 4 nights in May 2025

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for our daughter’s graduation from South College. We enjoyed it being really close to the college, found some good eats and parking was close by. The front desk staff was very friendly and accommodating. Breakfast was good too! Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Beverly, GLEN RIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar offers a panoramic view of the mountains, not to be missed!
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, clean & comfy
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie, Knoxville

Travelled with family
We have stayed here several times. We live local, but enjoy our downtown "staycations!" Easy check in, walking distance to many restaurants and music venues and roof top is nice too!
Stayed 1 night in Jun 2025

10/10 Excellent

Inessa

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Stayed 2 nights in May 2025

10/10 Excellent

Lauri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to visit University of Tennessee and stayed here for a long weekend- wonderful service, valet parking, Starbucks, bar area and a beautiful roof top restaurant/ bar to relax at night
Stayed 3 nights in May 2025

10/10 Excellent

Ramona

Stayed 2 nights in May 2025

10/10 Excellent

Frederick jr

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Our 1st trip to knoxville and we fell in love with it. The rooftop is everything!
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the weekend for an event we were attending. Staff was friendly and accommodating. Room and property was immaculately maintained. Breakfast was great. We will definitely be staying here again the next time we’re in town.
Stayed 4 nights in May 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle, Westlake Village

Stayed 3 nights in May 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Pros: clean, quiet, and great central location. Small lobby bar, beautiful rooftop bar with an interior bar and two exterior small bars with lots of seating areas, great views. Decent lower level fitness center. Cons: valet…approx. $45 a day and they don’t even unload or reload luggage.
Stayed 3 nights in May 2025

6/10 Okay

Marcus Christopher

Liked: Cleanliness, property conditions & facilities
The mechanical system in the room ran all night long and couldn't be turned off, even after switching it to 'off.' The thermostat appeared to be purely decorative as it did not affect the system (temperature or fan settings).
Stayed 1 night in Mar 2025

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed our stay! What a beautiful property! Once we figured out we could park overnight in the same garage they valet in and just walk up with our stuff, the rest of our stay was very smooth and enjoyable.
Stayed 1 night in May 2025

10/10 Excellent

Annalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! Celiac friendly breakfast

I have celiac and their breakfast was top notch! They offered individually packaged GF bagels and alternative milks and had turkey bacon (my daughter has a pork allergy). Usually we can eat minimally or not at all at hotel breakfast and we were all ridiculously pleased with the breakfast offerings. The beds were very comfortable, the bar on the top floor was fancy and the views incredible also it was in a great location to walk around! The only thing to note is that they don’t have free parking - You have to park in a parking garage across the street that you pay for. Or you can do valet parking, which obviously is also paid.
Stayed 1 night in Apr 2025

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Valet parking, with fees, a bit pricey.
Stayed 4 nights in May 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular City views from rooftop! Manager was kind enough to allow me to place a food order although kitchen @530 had closed.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Dance Weekend

Located right on Gay Street next to numerous shopping and dining spots. Getting in and out can be hectic but the valet service was marvelous! Buffet breakfast for $11 is a good value. Starbucks is next door with a hotel access.
Stayed 2 nights in May 2025