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Aparthotel

Q1 Resort & Spa

4.5 star property

Photo gallery for Q1 Resort & Spa

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | View from room
Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Private kitchen
Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Living area
Free toiletries, hair dryer, towels, soap
Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Dryer

Explore the area

Map
9 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪3 min walk‬
  • Cavill Avenue
    ‪7 min walk‬
  • Slingshot
    ‪7 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (Spa)

View from room

Apartment, 1 Bedroom (Spa)

  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Apartment, 3 Bedrooms, Non Smoking, 2 Bathrooms

View from room

Executive Apartment, 3 Bedrooms, Non Smoking, 2 Bathrooms

  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 1 Bedroom (Ocean Spa)

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 Bedroom (Ocean Spa)

  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

3 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

View from room

Apartment, 3 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 1 Bedroom, Jetted Tub, Ocean View (No Housekeeping)

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 Bedroom, Jetted Tub, Ocean View (No Housekeeping)

  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Jetted Tub (No Housekeeping)

View from room

Apartment, 3 Bedrooms, Jetted Tub (No Housekeeping)

  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

  • 1020 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

View from room

Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Level 28 to 49)

View from room

Apartment, 3 Bedrooms (Level 28 to 49)

  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Partial Ocean View

Dining room

Apartment, 2 Bedrooms, Partial Ocean View

  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Executive Apartment, 4 Bedrooms, Jetted Tub (No Housekeeping)

48-inch LCD TV with cable channels, TV, DVD player

Executive Apartment, 4 Bedrooms, Jetted Tub (No Housekeeping)

  • 225 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds OR 4 Queen Beds

View all photos for Family Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

View from room

Family Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Penthouse, 3 Bedrooms (No Housekeeping)

3 bedrooms, in-room safe, individually decorated, individually furnished

Penthouse, 3 Bedrooms (No Housekeeping)

  • 225 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed OR 3 Queen Beds

View all photos for Family Apartment, 1 Bedroom, Jetted Tub, City View

View from room

Family Apartment, 1 Bedroom, Jetted Tub, City View

  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 4 Bedrooms

48-inch LCD TV with cable channels, TV, DVD player

Superior Apartment, 4 Bedrooms

  • 225 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds OR 2 Queen Beds and 2 King Beds

View all photos for Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Living area

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View

  • 400 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

Dining room

Apartment, 2 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub (No Housekeeping)

3 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, Jetted Tub (No Housekeeping)

  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Penthouse, 3 Bedrooms

3 bedrooms, in-room safe, individually decorated, individually furnished

Penthouse, 3 Bedrooms

  • 225 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds and 1 King Bed

Similar properties

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers

Hilton Surfers Paradise Hotel & Residences

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.2 out of 5, Very good, (1002)
The price is NZ$430
for 1 room
includes taxes & fees
28 Jun - 29 Jun
Hilton Surfers Paradise Hotel & Residences

About the area

Gold Coast

Q1 Resort & Spa is centrally located in Gold Coast, a 5-minute walk from Surfers Paradise Beach and 8 minutes by foot from Slingshot. .This luxury aparthotel is 0.4 mi (0.7 km) from Cavill Avenue and 0.7 mi (1.1 km) from Timezone.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • SkyPoint Observation Deck - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • Cavill Avenue - 7 min walk - 0.6 km
  • Slingshot - 7 min walk - 0.6 km
  • Pacific Fair Shopping Centre - 5 min drive - 3.5 km

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 34 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬1 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬4 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬1 min walk

About this property

Q1 Resort & Spa

Suburban aparthotel with 4 restaurants and 2 outdoor pools
Q1 Resort & Spa offers 252 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 48-inch LCD televisions come with cable channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 252 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 48-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Grab a bite to eat at one of the aparthotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.
Q1 Resort & Spa has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • Hydrotherapy
  • Indoor pool
  • Massage
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day (2-device limit)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Onsite parking options include a garage

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; AUD 44 for adults and AUD 30 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LCD TV with cable channels
  • DVD player
  • IPod dock

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Computer station
  • Conference centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Wedding services

Location highlights

  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 252 units
  • 74 floors
  • Banquet hall
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 2000 per stay

We have included all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The general deposit is AUD 300 per stay for Apartment, 1 Bedroom and Apartment, 2 Bedrooms bookings, AUD 500 for Apartment, 3 Bedrooms and Apartment, 4 Bedrooms bookings, and AUD 1000 for Suite, 3 Bedrooms (Celebrity Spa) bookings.

Optional extras

  • Fee for full breakfast: approximately AUD 44 for adults and AUD 30 for children
  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 13 years old)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi is limited to 24 hours per day (2-device limit)
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Q1 Resort
Q1 Resort Surfers Paradise
Q1 Surfers Paradise
q1 Hotel Surfers Paradise
Q1 Resort And Spa Gold Coast/Surfers Paradise
Q1
Q1 Resort Spa
Q1 Resort & Spa Aparthotel
Q1 Resort & Spa Surfers Paradise
Q1 Resort & Spa Aparthotel Surfers Paradise

Q1 Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2513 out of 4382 reviews
Rating 8 - Good. 1240 out of 4382 reviews
Rating 6 - Okay. 404 out of 4382 reviews
Rating 4 - Poor. 130 out of 4382 reviews
Rating 2 - Terrible. 95 out of 4382 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, ideal location, breakfast worth doing.
Stayed 2 nights in May 2025

10/10 Excellent

Darrin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well presented, customer service was very good and easy check-in and check out.
Stayed 1 night in May 2025

8/10 Good

Adrian Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great size and well equipped. Location is great, close to restaurants beach
Stayed 5 nights in Mar 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenience
Stayed 2 nights in Feb 2025

10/10 Excellent

Hamdam, hampton

Stayed 4 nights in Feb 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathy, cessnock

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2025

8/10 Good

Maria

Travelled with family and small children
Liked: Amenities
This is our second stay at the Q1 & noted that the place seems run down since our last stay (around 7 years ago). The rooms are starting to look dated & are in need of some TLC. Also the showers could be better cleaned around the door frames, I could see dirt which was not pleasant. The halls ways felt too hot and the carpet needed more regular vacuuming.
Stayed 7 nights in Feb 2025

6/10 Okay

Patricia

Stayed 7 nights in Feb 2025

6/10 Okay

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival q1 was amazing, a few hours had past and I went to go use the hot water for a shower and found my room had no hot water. I called reception and they managed to get maintenance up there to try and fix it. I was left for 45 minutes with the water running and no idea what was happening. I called reception again to be told I was getting a new room. All was good until I was given the key and had zero help from staff to move my bags. I was a solo traveller. They moved me to a room which in my opinion wasn’t as nice, however the bed was very comfortable. After complaining about the lack of help from staff I was given vouchers to use at the pool bar and q1 buffet breakfast which was much appreciated and a lovely gesture. Overall, I think what happened was a once off occurrence and I would stay at the q1 again. The beds are super comfortable, rooms are very clean. I Will say the pool staff I believe his name was Solomon was a bit of a party pooper!! Let everyone have fun, who cares if people are screaming at the pool
Stayed 8 nights in Feb 2025

10/10 Excellent

Andrea Louise

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Feb 2025

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
The Q1 accommodation was lovely. The air conditioner was a little frustrating and there were no instructions on how to operate the sound bar and TV. Other than that, the apartment was clean, tidy, and presented very well. Loved that the trams were nearby to go to restaurants and Pacific Fair shops.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness
Was awesome tinashe at reception was the best
Stayed 2 nights in Feb 2025

10/10 Excellent

Richa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We always come here to stay whenever we are in gold coast. Best place to relax explore the area.
Stayed 3 nights in Feb 2025

6/10 Okay

Paul Alexander

Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness

Q1 room issues

The TV & room intercom had issues so reported them to reception so the stay of the next occupants is better
Stayed 1 night in Feb 2025

6/10 Okay

Joanne

Travelled with family
Liked: Room comfort

Good location

It’s marketed as a family award winning resort but apart from the pool having a shallow area, I’m not sure why? There’s not a play area, there’s not even umbrellas by the pool to have shade. The floor outside the lift was not cleaned for a couple of days, and the cleaning in our room wasn’t at a great standard. The room was spacious and most staff friendly. Didn’t think the desk offering trips had much incentive to buy from them. For example they were selling seaworld tickets for the same as going direct, and we found another place online selling them for cheaper. Good little shop outside and tram super close!
Stayed 4 nights in Feb 2025

10/10 Excellent

Bibhor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is extremely large with inside / outside space. Plenty of room to spread out, 2 large TV’s and full range of kitchen appliances. All the neighbouring attractions are mostly at walking distances from Q1. Restaurants, shopping, clubs, pubs, convenience stores, liquor stores are all nearby.
Stayed 5 nights in Feb 2025

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and open space in rooms. Staff friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

William, Las Vegas

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Terry Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This 'resort' is resort in appearance only. It's got the obligatory fantastic foyer, front desk fabulous, stunning pools, garden, easy parking, views etc. The rest isn't great by any stretch. 'Resort' suggests - to me - that the property's owned by a company ; this 'resort' has a body corporate. End result being different apartments are individually owned. Our five night stay pretty much ruined by total lack of curtains, sun beaming through fabric akin to lace. Sleep close on impossible, room never completely dark ; glare was such tv couldn't be seen accept at night.Ended up purchasing windscreen sun reflectors, 3 at $11 each suction cupped to an internal glass door in bedroom ( curse the designer for this monstrosity). Curtains reduce heat in rooms, totally cost effective ! No ceiling fans. AC too noisy, shower pressure terrible, precious few power points etc. Kitchen great, fridge super chilly. Sofas cheap and uncomfortable, fabric harsh. Management has many rules here, as well they should. But the tattood loser thugs who seem to be in every elevator we used during the five days obey no rules, management nowhere to be found. Sat' at 18:00 we saw these muscled jerks departing the elevators holding open cans of alcohol, boxes of beer on shoulders. Right in front of families, kids, tourists etc. This place is a sham, deserves zero custom. Stayed in a genuine resort in Bodrum, Turkey, just a few months ago. Saw none of the aforementioned there. Only on the Gold Coast...
Stayed 5 nights in Feb 2025

8/10 Good

Aristides, Rowville

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Aly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Samantha at the front desk , was amazing when we checked in , great asset to the team 💯
Stayed 2 nights in Feb 2025

10/10 Excellent

Bassim

Liked: Cleanliness, property conditions & facilities
Everything was awesome
Stayed 7 nights in Feb 2025

10/10 Excellent

Analiese

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025