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MainStay Suites Knoxville North I-75

2.5 star property

Photo gallery for MainStay Suites Knoxville North I-75

Hypo-allergenic bedding, pillow-top beds, individually decorated
Hypo-allergenic bedding, pillow-top beds, individually decorated
Exterior
Lobby
Lobby

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
144 Merchants Dr, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪19 min walk‬
  • University of Tennessee
    ‪7 min drive‬
  • Neyland Stadium
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 33.9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 Queen Bed, Smoking (Efficiency)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Smoking (Efficiency)

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Best Western Knoxville Suites - Downtown

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, (1004)
The price is NZ$209
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Best Western Knoxville Suites - Downtown

About the area

Knoxville

With a stay at MainStay Suites Knoxville North I-75, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.4 mi (8.7 km) from Neyland Stadium and 1.1 mi (1.8 km) from Knoxville Expo Center.

What's nearby

  • Knoxville Expo Center - 19 min walk - 1.7 km
  • Knoxville Convention Center - 6 min drive - 8.6 km
  • University of Tennessee - 7 min drive - 8.9 km
  • Neyland Stadium - 7 min drive - 9.9 km
  • Knoxville Zoo - 10 min drive - 11.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬13 min walk
  • ‪Pizza Inn - ‬18 min walk

About this property

MainStay Suites Knoxville North I-75

Hotel in Knoxville with free breakfast and a fitness center
MainStay Suites Knoxville North I-75 offers 86 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 86 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. This hotel also features a television in a common area, a banquet hall, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary self-serve breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Knoxville? This hotel has 904 square feet (84 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Hotel Knoxville
Mainstay Suites Knoxville
Mainstay Suites Aparthotel Knoxville
Mainstay Suites Aparthotel
Mainstay Suites
Mainstay Suites
Mainstay Suites Knoxville I 75
MainStay Suites Knoxville North I 75
MainStay Suites Knoxville North I-75 Hotel
MainStay Suites Knoxville North I-75 Knoxville
MainStay Suites Knoxville North I-75 Hotel Knoxville

MainStay Suites Knoxville North I-75 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 242 out of 704 reviews
Rating 8 - Good. 218 out of 704 reviews
Rating 6 - Okay. 106 out of 704 reviews
Rating 4 - Poor. 83 out of 704 reviews
Rating 2 - Terrible. 55 out of 704 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Evening staff at reception, on Saturday night was the rudest person around.
Stayed 2 nights in May 2025

6/10 Okay

Ken

Stayed 1 night in Mar 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting and rude

First, we pulled in and there was a guy standing in the parking lot panhanding and another had his vehicle up on a jack fixing it in the parking lot. Front lobby bathroom was disgusting, had to clean seat before sitting, there was a gap in the stall stuffed with TP. The receptionist was lazy and rude. There was an alarm going off the entire time we was in the lobby and all she had to do was walk over and hit a button for it to shut off, she'd rather sit there. Did not stay after this, we found accommodations elsewhere.
Stayed 1 night in Apr 2025

8/10 Good

maria zulema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in and check out. Staff very polite and helpful.
Stayed 1 night in Apr 2025

4/10 Poor

Shaun

Travelled with family, Business traveller
Liked: Property conditions & facilities
The night we came in the lady at the front desk was nice. Bkfast was disappointing. The room smelled stuffy and like cigarette smoke. The air conditioner didn’t work properly. We checked out early. No eye contact by the person on checkout. The lady that checked up in the night we arrived should train the other staff on customer service. Don’t think I will return to that location.
Stayed 2 nights in Apr 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay...thanks.
Stayed 1 night in Apr 2025

2/10 Terrible

Mariola

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The reservation was made for a room with two beds. Upon arrival I was issued a room with ONE double bad. When I questioned the reservation I was informed I can upgrade for additional $50+ The room had a ceiling leak in the bathroom that I reported to the front dest . Later that evening , the bathroom toilet stoped flushing and becouse of the late hour I had to fix it myself. I never experience such a stay .
Stayed 1 night in Apr 2025

6/10 Okay

Leigh

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay nice and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Stayed 2 nights in Mar 2025

8/10 Good

Joshua

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Esther

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Upon first impression, our room looked nice and updated but soon after noticed several things that needed attention. For example a broken bathroom door, moldy looking caulking around tub, somewhat broken looking drawers on the kitchen cabinets. Also wasn't as soundproof as expected. Beds seemed clean and comfortable though. Staff was great and breakfast was as expected.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Overly crowded parking lot. Front desk clerk was... indifferent. Never had a clerk so unenthusiastic about checking in a guest.
Stayed 1 night in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was good for an extended stay hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Debra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The odor when we first stepped into room was horrible we had to go buy Lysol spray so we could stay in room. The bathroom was discussing. Will NEVER stay at a Mainstay again.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nancy

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had made a mistake on our stay, by skipping a night and I tried explaining to the person at the desk, why would I stay and then skip a night? She had to talk to the manager who was the one I had talked to on the phone before she believed me. We have been staying here since 2022. I have never got into an argument with anyone in a place of business, but that young woman was rude and belligerent to no end. I was charged and I wanted my money back. She even threatened me with the police. I left and I called corporate, and my money was returned. That person needs to be fired. What was funny, she recognized me from being there 2 weeks earlier! I will never stay there again. Think twice.

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 3 nights in Feb 2025

4/10 Poor

juan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No hot water
Stayed 2 nights in Mar 2025

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty from the entry, to elevator .
Stayed 1 night in Mar 2025

4/10 Poor

Doris

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Visit

Worst stay ever. The older lady who worked days was very rude. Zero room service. When asked about garbage removal from our room, we were told to tie it up and take to the dumpster on the side of the building. We were only allowed 2 towels a piece, no more. Even with no room service, we never had towels replaced, but had to take dirty towels to front desk to replace with clean towels. Breakfast was ok. Eggs, I think, were powdered. However, no heater to keep the eggs and meat warm. Milk was not cold, serviced in a pitcher without ice, had to request cold milk. Talked to manager. She "seemed" to be not happy about the report of the front desk person, yet, still received rude looks the next morning. Not going back any time soon.
Stayed 4 nights in Mar 2025