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Comfort Hotel ERA Kobe Sannomiya

3.0 star property

Photo gallery for Comfort Hotel ERA Kobe Sannomiya

Property amenity
Exterior
Daily buffet breakfast (JPY 1650 per person)
Lobby
Room, Multiple Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096
  • Place, Ikuta Shrine
    ‪8 min walk‬
  • Place, Kobe City Hall
    ‪9 min walk‬
  • Place, Meriken Park
    ‪16 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪94 min drive‬

Room options

View all photos for Standard Double Non Smoking

Standard Double Non Smoking

Standard Double Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Kobe

Located in Kobe (Sannomiya), Comfort Hotel ERA Kobe Sannomiya is within a 5-minute drive of Nankinmachi Square and Higashi Yuenchi Park. .This hotel is 1.6 mi (2.6 km) from Meriken Park and 1.6 mi (2.6 km) from Kobe Tower.

What's nearby

  • Ikuta Shrine - 8 min walk - 0.7 km
  • Kobe City Hall - 9 min walk - 0.8 km
  • Higashi Yuenchi Park - 12 min walk - 1.0 km
  • Meriken Park - 16 min walk - 1.4 km
  • Kobe Tower - 4 min drive - 2.0 km

Getting around

  • Kobe Sannomiya Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
  • Kobe Airport (UKB) - 13 min drive

Restaurants

  • ‪魚べい 三宮雲井通店 - ‬1 min walk
  • ‪中華料理 雲井亭 - ‬2 min walk
  • ‪土佐清水ワールド 三宮本店 - ‬1 min walk
  • ‪鳥貴族 JR三ノ宮店 - ‬2 min walk
  • ‪Mocking Bird - ‬2 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

Hotel with a 24-hour front desk, near Higashi Yuenchi Park
Comfort Hotel ERA Kobe Sannomiya offers 219 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 219 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Comfort Hotel ERA Kobe Sannomiya. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 700 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 700 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Kobe Sannomiya

Reviews

Comfort Hotel ERA Kobe Sannomiya Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 243 out of 482 reviews
Rating 8 - Good. 168 out of 482 reviews
Rating 6 - Okay. 46 out of 482 reviews
Rating 4 - Poor. 16 out of 482 reviews
Rating 2 - Terrible. 9 out of 482 reviews

Reviews

10/10 Excellent

Winnie, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and polite! Enjoyable stays
Stayed 2 nights in Aug 2025

10/10 Excellent

Hideko

Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to every transportation available in Sannomiya area. Close to many eateries and shopping areas. Extremely convenient. Great to have laundromat in house connected to TV monitor to show if it is being used.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located few minutes walk from JR Sannomiya Station as well as walkable distance from Hankyu, Hanshin and the Subway line one stop from ShinKobe. Surrounded by great eateries and shopping area. For me, it was very close to Nippon Rent-A-Car where I usually get my car rental. It has a laundromat in the hotel, a must for a long journey around. (500 yen for washer and dryer including detergent. May need extra 30 min drying for 100 yen)
Stayed 2 nights in Jun 2025

10/10 Excellent

Harunobu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean place to stay
Stayed 2 nights in May 2025

8/10 Good

xiaolei

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is clean and modern. Multilingual kiosks for checking in/out, good (free) system for luggage storage, terrific--and low-cost--breakfast buffet. Though the facility is billed as completely non-smoking, there were sometimes smokers in the lobby area.
Stayed 2 nights in May 2025

8/10 Good

Yan Chi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, some construction/roadworks in surrounding area which made it a bit more difficult to get around with young kids. Room was fine but pillows are beanbag style which was a bit too lumpy for us
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great spot to stay in Kobe!

Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Stayed 1 night in Mar 2025

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service
Room was surprisingly comfortable considering it was a business hotel. Other than the slow machines at checkin, the stay itself was good. Room was bigger than anticipated.
Stayed 1 night in Mar 2025

8/10 Good

Susumu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in particular.
Stayed 1 night in Mar 2025

8/10 Good

Dawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Juma

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Chau

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you can tell by its name, comfort!, also convenient for transportation and shopping. As busy and as quiet place. Staff are average
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Klaus Christian A

Stayed 4 nights in Oct 2024

10/10 Excellent

Cidem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and not far away from Sannomiya station. Room was clean amd bathroom is slightly bigger than expected.
Stayed 2 nights in Oct 2024

8/10 Good

Carmen

Travelled with family
Liked: Staff & service, room comfort

Nice hotel in a good location

Nice hotel in a convenient location but could do with renovation. The carpets need cleaning and had a musty smell. Breakfast and the library cafe offering a variety of selections.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ces

Liked: Cleanliness, staff & service, property conditions & facilities
Language barrier
Stayed 4 nights in Sep 2024

10/10 Excellent

Misato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024

8/10 Good

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New mixture of retail shops
Stayed 1 night in Jun 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024