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Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

3.0 star property

Photo gallery for Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Standard Double Room
Front of property
Superior Twin Room
Meeting facility
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Jalan Pantai Baru, Sembulan, Kota Kinabalu, Sabah, 88100
  • Place, Gleneagles Hospital
    ‪2 min walk‬
  • Place, Imago Shopping Mall
    ‪3 min walk‬
  • Place, Sutera Harbour
    ‪14 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Kota Kinabalu

A stay at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel places you in the heart of Kota Kinabalu, within a 10-minute walk of Imago Shopping Mall and Gleneagles Hospital. .This hotel is 0.6 mi (1 km) from Plaza Wawasan and 0.6 mi (1 km) from Kota Kinabalu Esplanade.

What's nearby

  • Gleneagles Hospital - 2 min walk - 0.2 km
  • Imago Shopping Mall - 3 min walk - 0.3 km
  • Kota Kinabalu Esplanade - 11 min walk - 1.0 km
  • Sutera Harbour - 14 min walk - 1.2 km
  • Centre Point - 18 min walk - 1.5 km

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 10 min drive

Restaurants

  • ‪Kopi Ping - ‬1 min walk
  • ‪Domino’s Pizza Riverson - ‬5 min walk
  • ‪Guan's Kopitiam - ‬3 min walk
  • ‪Jojo Gastrobar - ‬2 min walk
  • ‪CHAGEE - ‬2 min walk

About this property

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel offers 118 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. This Kota Kinabalu hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Make yourself at home in one of the 118 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MYR 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zara's Boutique Hotel Hotel
Zara's Boutique Hotel
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Kota Kinabalu
Zara's Boutique Hotel Kota Kinabalu, Sabah
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Hotel Hotel Kota Kinabalu

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 68 reviews
Rating 8 - Good. 22 out of 68 reviews
Rating 6 - Okay. 20 out of 68 reviews
Rating 4 - Poor. 11 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Donald M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Travelled with family
Liked: Staff & service, amenities
Lovely hotel for the rate you paid.
Stayed 1 night in Oct 2022

10/10 Excellent

SYED NASIRIN

Liked: Staff & service
Pay more for a better hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Travelled with partner
Liked: Cleanliness, staff & service
Near the shopping centres.
Stayed 2 nights in Sep 2022

10/10 Excellent

Amsir

Stayed 1 night in Sep 2022

6/10 Okay

Yen Yan

Stayed 1 night in Aug 2022

8/10 Good

Mohd Redzwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
according to my colleague, he said the breakfast was too simple. Perhaps it can be better
Stayed 2 nights in Dec 2019

8/10 Good

NancyLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with friendly and accommodating staff

Really friendly and helpful staff. We were originally booked on the 2nd floor that was a bit loud and smelled of cigarette smoke. When we asked to be moved to a higher floor, they immediately offered a room on the 5th floor. Much better! The corridors are worn and in need of new carpet and paint. Breakfast is complete with mostly Asian offerings - very tasty but always cold and non-working toaster. The location is good for cheap eats right next door. And it's walking distance to Sutera Harbour where you can watch the beautiful sunsets. A long, hot walk or an easy Grab ride to the center of town and the ferry to the islands.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

HANOZER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

mohd othman liap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Need some improvement

Cracked walls in our room...the aircond need to service.. It is a strategic place to stay but the hotel have to do some improvement in terms of the maintenance of the guest room.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor quality hotel

Uncomfortable
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

JoAnne, Bangkok

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not close to anything

The hotel is not conveniently located close to any city landmarks. It's like an island in a steady stream of traffic. The staff was friendly and helpful but the room had obviously not been repaired or painted in quite a while. Water got over the floor in the bathroom because it is an Asian style shower with a drain in a corner. Breakfast is included.

6/10 Okay

kristy

Liked: Staff & service, room comfort

Basic and affordable

It is a basic, affordable place. It's decent for the price, but nothing special about it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice safe and sound

A clean,big and nice room...and also a delicious food...

6/10 Okay

Traveler..

Good Hotel ... more room for improvement

Good, Friendly staff, Wifi & tv channel need to improve,

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

fine for short stay near airport

It was normal. good for short stay near airport. a bit noisy till late at night due to small car racing group gathering in the parking lot right next to the hotel

8/10 Good

Hasim

Nice & Friendly

Friendly staff,enough parking lot, but my room no refrigerator.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort