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Eaton HK

4.0 star property

Photo gallery for Eaton HK

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Creator video
2 bars/lounges, cocktail bar
Study | View from room
Outdoor pool, open 9:30 AM to 7:30 PM, pool loungers, lifeguards on site

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
380 Nathan Road, Jordan, Kowloon
  • Place, Temple Street Night Market
    ‪2 min walk‬
  • Place, Jade Market
    ‪2 min walk‬
  • Place, Kowloon Park
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Nook Double Bed

Nook Double Bed

Nook Double Bed

8.6 out of 10
Excellent
(75 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Study

Study | View from room

Study

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Trio

Trio

Trio

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Cabin Studio

Cabin Studio

Cabin Studio

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Salon

Salon

Salon

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Suite (Suite with Buffet Breakfast)

Classic Suite (Suite with Buffet Breakfast) | Living room

Classic Suite (Suite with Buffet Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Eaton Room Double Bed (New Design)

Eaton Room Double Bed (New Design)

Eaton Room Double Bed (New Design)

8.6 out of 10
Excellent
(42 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Cabin Double Bed

Cabin Double Bed

Cabin Double Bed

7.8 out of 10
Good
(10 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Eaton Suite (Suite with Buffet Breakfast)

Eaton Suite (Suite with Buffet Breakfast)

Eaton Suite (Suite with Buffet Breakfast)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Cabin Twin Beds

Cabin Twin Beds

Cabin Twin Beds

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Nook Twin Beds

Nook Twin Beds

Nook Twin Beds

8.4 out of 10
Very good
(57 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Eaton Room Twin Bed (New Design)

Eaton Room Twin Bed (New Design) | Property amenity

Eaton Room Twin Bed (New Design)

8.2 out of 10
Very good
(20 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Salon with Rollaway Bed

Salon with Rollaway Bed

Salon with Rollaway Bed

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Artist Studio (Suite with Buffet Breakfast)

Artist Studio (Suite with Buffet Breakfast)

Artist Studio (Suite with Buffet Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Kowloon

With a stay at Eaton HK, you'll be centrally located in Kowloon, steps from Temple Street Night Market and Jade Market. .This family-friendly hotel is 0.4 mi (0.7 km) from Kowloon Park and 0.7 mi (1.1 km) from Xiqu Centre.

What's nearby

  • Temple Street Night Market - 2 min walk - 0.2 km
  • Jade Market - 2 min walk - 0.2 km
  • Nathan Road Shopping District - 6 min walk - 0.6 km
  • Kowloon Park - 8 min walk - 0.7 km
  • Ladies' Market - 11 min walk - 1.0 km

Getting around

  • Whampoa Station - 3 min drive
  • Hong Kong Jordan Station - 4 min walk
  • Hong Kong International Airport (HKG) - 29 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Yat Tung Heen 逸東軒 - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Terrible Baby - ‬2 min walk
  • ‪Kitchen Savvy - ‬1 min walk

About this property

Eaton HK

Eaton HK offers 465 accommodations with safes and complimentary bottled water. This Kowloon hotel provides complimentary wired and wireless Internet access.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 465 guestrooms. Complimentary wired and wireless internet access is available. Private bathrooms have hair dryers and slippers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at The Astor, one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. Planning an event in Kowloon? This hotel has 690 square feet (64 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Astor - This buffet restaurant serves breakfast, lunch, and dinner.
Yat Tung Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flower Years - Onsite bar. Happy hour is offered. Open daily.
Terrible Baby - Onsite cocktail bar. Happy hour is offered. Open daily.
Eaton Food Hall - This restaurant specializes in local and international cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 163 for adults and HKD 109 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Eaton Food Hall
  • Flower Years
  • Terrible Baby
  • The Astor
  • Yat Tung Heen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 690 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers a separate breakfast at The Astor with food procured from halal suppliers and menu items made without pork and lard (note: property's kitchen is not halal certified).

Guests booked in Breakfast rate plans receive breakfast for adults only. Breakfast fees apply to guests aged from 3 - 12 years old, collected at the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HKD 283 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for HKD 440.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 163 for adults and HKD 109 for children
  • Pet fee: HKD 283 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A Quran and prayer mats are available on request.
Please note third-party billing is not permitted. Guests must present the credit card used for booking at check-in.
This property’s pool hours are 9:30 AM-7:30 PM Monday-Friday, and 7:30 AM-7:30 PM Saturday, Sunday, and public holidays.

We should mention

Pool access available from 9:30 AM to 7:30 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eaton HK Hotel

Eaton Hotel

Eaton Hotel Hong Kong

Hong Kong Eaton

Eaton Hong Hotel Kong

Eaton Smart Hong Kong Hotel Hong Kong

Hong Kong Eaton Hotel

Eaton Hong Kong Hotel Kowloon

Eaton Hong Kong Hotel

Eaton Hong Kong Kowloon

Eaton Smart Hong Kong Hotel

Eaton HK Kowloon

Eaton HK Hotel Kowloon

Eaton HK Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1107 out of 1910 reviews
Rating 8 - Good. 601 out of 1910 reviews
Rating 6 - Okay. 137 out of 1910 reviews
Rating 4 - Poor. 38 out of 1910 reviews
Rating 2 - Terrible. 27 out of 1910 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ancun

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is really convenient. There are direct buses from the airport, and the hotel is located just minutes away from the chaotic Tsim Sha Tsui. Perfect for an escape from the crowd. Check-in was a breeze, the room was clean and cozy. However, what stood out was the impeccable service. We were woken up by guests stomping their feet for hours through the night. I made a complaint to the front desk and the hotel manager on shift the night of 4 Feb, who came to investigate, but he couldn't confirm that the noise was from the guest just above. He offered us a room change the next day. Really grateful for saving our sleep :) Eaton Hotel will definitely be the first choice on our next trip to HK (Hopefully soon)
Stayed 4 nights in Feb 2026

8/10 Good

Liana

Liked: Cleanliness, property conditions & facilities
Hotel & Room: We stayed on the 13th floor and were impressed by how efficient the elevators were—there are plenty of them, they move quickly, and we never had to wait, which made going in and out very easy. The room itself, however, was extremely small. Even after requesting an upgrade, the space felt tight. The queen bed took up most of the room, with barely any walking space around it. There was a large TV directly in front of the bed with a built-in ledge, a nice, practical touch for storing personal items. On the left side of the bed was a small side table, and on the right, a small table with a chair. We were traveling with four suitcases, and there was no space to open them except on top of the bed, which was inconvenient. There was a small closet with hanging space and an interior light, which we appreciated—it made organizing clothes easier despite the limited space. The bed itself was clean and comfortable, and the pillows were thick and supportive, which we genuinely appreciated after long days out. The bathroom was the biggest downside. Everything is extremely close together, and the shower door doesn't fully close, so water spills out and gets the toilet and bathroom floor wet every time you shower. On the positive side, the sink area had a relatively spacious counter, and the hotel provided free toothbrushes at check-in, which was a thoughtful touch. Food: Eaton HK has the best dim sum restaurant, food court, and buffet. We enjoyed all the dining and bar.
Stayed 5 nights in Feb 2026

6/10 Okay

Benjamin, South Park

Hotel needs update
Stayed 7 nights in Jan 2026

8/10 Good

Kwong Tat

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. They were good
Stayed 9 nights in Jan 2026

8/10 Good

Lilian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Si. Un poco pequeña la habitación
Stayed 1 night in Feb 2026

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotlessly clean. The staff was helpful. The location was great. We will be back
Stayed 2 nights in Feb 2026

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Reasonable standard hotel room with no features that stand out in particular. Bathroom has been nicely renovated but the room furniture needs an update. During our stay our roof leaked into the closet, staining and making all our clothes wet. Room 1012. Best feature of the hotel is the public food court located on the basement level with a large variety of interesting choices.
Stayed 7 nights in Jan 2026

10/10 Excellent

CHENG WAH, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotels and location, good housekeeping very helpful and friendly staffs foodmall below...
Stayed 6 nights in Jan 2026

10/10 Excellent

Sang Hyuk

Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Stayed 3 nights in Jan 2026

6/10 Okay

Laura

Stayed 2 nights in Jan 2026

10/10 Excellent

Wing Yan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean room, nice staff and so many famous restaurants nearby
Stayed 10 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service.
Stayed 3 nights in Jan 2026

8/10 Good

Whitney Wing Yee

Liked: Amenities, property conditions & facilities
Room was very dusty. Housekeeping lady was very courteous though
Stayed 3 nights in Jan 2026

10/10 Excellent

Mei Ling

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room is very clean and very friendly staff
Stayed 8 nights in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the Eaton, it is the only place we stay at in Hong Kong, our 5th visit here. The staff is the BEST.
Stayed 12 nights in Jan 2026

10/10 Excellent

Tricia

Stayed 1 night in Jan 2026

10/10 Excellent

Hillier Hi

Liked: Cleanliness, amenities
It was a very good experience to stay in this hotel. I spent 4 nights there, and met with all the polite and professional staffs. Room was clean, and tidy (though a bit small). I liked the bar at the 4th floor, serving Czech beer with reasonable price. Will definitely go back again
Stayed 4 nights in Jan 2026

10/10 Excellent

Shing wai h

Liked: Cleanliness, staff & service, amenities
Good room
Stayed 1 night in Jan 2026

4/10 Poor

Kelly

Stayed 2 nights in Jan 2026

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities
Had been staying in the same hotel for years n so far so good
Stayed 4 nights in Jan 2026

4/10 Poor

Guillermo

Travelled with partner
Unfortunately, our experience at Eaton HK fell well below expectations, especially for what was meant to be a special trip. After a 14-hour flight, we were hoping for some understanding or basic hospitality, particularly since we had previously mentioned that we were celebrating our honeymoon. Sadly, this was completely overlooked, we were treated like just another customer, with no warmth or consideration. The room was very small, making it extremely difficult to manage our luggage, and it also had an uncomfortable, unpleasant odor that made the stay far from relaxing. What stood out most, however, was the unfriendly attitude of the staff. There was a noticeable lack of courtesy and hospitality throughout our stay, which made us feel unwelcome. The food options inside the building are extremely expensive, especially when compared to the many better and more affordable options available just outside in the neighborhood. We also tried one of the hotel’s restaurants, and despite clearly mentioning that we were guests staying at the hotel, we were given the worst table. The experience left us feeling uncomfortable and, honestly, discriminated against, as if assumptions were made about us based on how we looked or what we could afford. Overall, this was a disappointing experience that lacked empathy, hospitality, and basic guest care. Sadly, we would not choose to stay here again.
Stayed 2 nights in Dec 2025

8/10 Good

SIU WAI

Travelled with partner
Liked: Cleanliness, amenities
staff is friendly and it is at the convenient location
Stayed 13 nights in Jan 2026

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Great location, cool vibe about the hotel. Room was clean and functional. I'd definitely book again, especially if you want to enjoy some of the bustling areas of Kowloon such as Mong Kok and Jordan/YMT but with easy MTR access to all other areas.
Stayed 5 nights in Oct 2025