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Eaton HK

4.0 star property

Photo gallery for Eaton HK

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Study
Lobby
Terrace/patio
Outdoor pool, open 9:30 AM to 7:30 PM, pool loungers, lifeguards on site

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
380 Nathan Road, Jordan, Kowloon
  • Place, Temple Street Night Market
    ‪2 min walk‬
  • Place, Ladies' Market
    ‪11 min walk‬
  • Place, Harbour City
    ‪14 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

View all photos for Nook Double Bed

1 bedroom, in-room safe, desk, blackout curtains

Nook Double Bed

8.8 out of 10
Excellent
(56 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Study

Study

Study

9.2 out of 10
Wonderful
(22 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Trio

Trio

Trio

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Cabin Studio

Cabin Studio

Cabin Studio

9.0 out of 10
Wonderful
(18 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Salon

Salon

Salon

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Suite (Suite with Buffet Breakfast)

Classic Suite (Suite with Buffet Breakfast) | Living room

Classic Suite (Suite with Buffet Breakfast)

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Eaton Room Double Bed (New Design)

Eaton Room Double Bed (New Design)

Eaton Room Double Bed (New Design)

8.6 out of 10
Excellent
(28 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cabin Double Bed

Cabin Double Bed

Cabin Double Bed

7.6 out of 10
Good
(9 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Eaton Suite (Suite with Buffet Breakfast)

Eaton Suite (Suite with Buffet Breakfast)

Eaton Suite (Suite with Buffet Breakfast)

  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cabin Twin Beds

Cabin Twin Beds | City view

Cabin Twin Beds

8.6 out of 10
Excellent
(32 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Nook Twin Beds

1 bedroom, in-room safe, desk, blackout curtains

Nook Twin Beds

8.4 out of 10
Very good
(47 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Eaton Room Twin Bed (New Design)

Eaton Room Twin Bed (New Design)

Eaton Room Twin Bed (New Design)

8.4 out of 10
Very good
(17 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Salon with Rollaway Bed

Salon with Rollaway Bed

Salon with Rollaway Bed

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Artist Studio (Suite with Buffet Breakfast)

Artist Studio (Suite with Buffet Breakfast)

Artist Studio (Suite with Buffet Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Kowloon

With a stay at Eaton HK, you'll be centrally located in Kowloon, steps from Temple Street Night Market and within a 5-minute walk of Jade Market. .This family-friendly hotel is 0.4 mi (0.7 km) from Kowloon Park and 0.7 mi (1.1 km) from Xiqu Centre.

What's nearby

  • Temple Street Night Market - 2 min walk - 0.2 km
  • Nathan Road Shopping District - 6 min walk - 0.6 km
  • Kowloon Park - 8 min walk - 0.7 km
  • Ladies' Market - 11 min walk - 1.0 km
  • Harbour City - 14 min walk - 1.2 km

Getting around

  • Whampoa Station - 3 min drive
  • Hong Kong Jordan Station - 4 min walk
  • Hong Kong International Airport (HKG) - 29 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Yat Tung Heen 逸東軒 - ‬1 min walk
  • ‪Terrible Baby - ‬2 min walk
  • ‪佳記冰室 - ‬2 min walk

About this property

Eaton HK

Family-friendly hotel with 2 restaurants and bars
Eaton HK offers 465 accommodations with safes and complimentary bottled water. This Kowloon hotel provides complimentary wired and wireless Internet access.

Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 465 guestrooms. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at The Astor, one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. Planning an event in Kowloon? This hotel has 690 square feet (64 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Astor - This buffet restaurant serves breakfast, lunch, and dinner.
Yat Tung Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flower Years - Onsite bar. Happy hour is offered. Open daily.
Terrible Baby - Onsite cocktail bar. Happy hour is offered. Open daily.
Eaton Food Hall - This restaurant specializes in local and international cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 174 for adults and HKD 132 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Eaton Food Hall
  • Flower Years
  • Terrible Baby
  • The Astor
  • Yat Tung Heen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 690 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers a separate breakfast at The Astor with food procured from halal suppliers and menu items made without pork and lard (note: property's kitchen is not halal certified).
Guests booked in Breakfast rate plans receive breakfast for adults only. Breakfast fees apply to guests aged from 3 - 12 years old, collected at the property.

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 22 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HKD 283 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 174 for adults and HKD 132 for children
  • Pet fee: HKD 283 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A Quran and prayer mats are available on request.
Please note third-party billing is not permitted. Guests must present the credit card used for booking at check-in.
This property’s pool hours are 9:30 AM-7:30 PM Monday-Friday, and 7:30 AM-7:30 PM Saturday, Sunday, and public holidays.

We should mention

Pool access available from 9:30 AM to 7:30 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eaton HK Hotel
Eaton Hotel
Eaton Hotel Hong Kong
Hong Kong Eaton
Eaton Hong Hotel Kong
Eaton Smart Hong Kong Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Kong Hotel Kowloon
Eaton Hong Kong Hotel
Eaton Hong Kong Kowloon
Eaton Smart Hong Kong Hotel
Eaton HK Kowloon
Eaton HK Hotel Kowloon

Eaton HK Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 863 out of 1561 reviews
Rating 8 - Good. 520 out of 1561 reviews
Rating 6 - Okay. 119 out of 1561 reviews
Rating 4 - Poor. 33 out of 1561 reviews
Rating 2 - Terrible. 26 out of 1561 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This the second time I’ve stayed at the Eaton. It is reasonably priced and well situated. It hosts its own food venues and bar along with plenty of options around it. The pool and gym area is large and inviting. The staff are always friendly and helpful. Recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not be more friendly or helpful.
Stayed 7 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Xia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Wei

Stayed 1 night in Jul 2025

10/10 Excellent

Bailey, Ringwood East

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel will stay again
Stayed 4 nights in Jul 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very international
Stayed 1 night in Jul 2025

8/10 Good

Jee Lin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
方便
Stayed 7 nights in Jun 2025

10/10 Excellent

menno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Christine, Arcadia

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel was convenient and pleasant. It got 4 elevators but only one or two works, there were bunch of people waiting in line just to get in. Also the elevators are outside near the driveway, that was kinda weird. But overall, the hotel was good.
Stayed 9 nights in Jul 2025

10/10 Excellent

Sandeep

Stayed 2 nights in Jul 2025

8/10 Good

Hao Yu

Stayed 6 nights in Jul 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a great location, 400m from the subway. The room was a good size for a family of 4! The gym was ok also.
Stayed 4 nights in Jul 2025

4/10 Poor

Mingjun

Stayed 2 nights in Jun 2025

8/10 Good

Brooke

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We stayed two nights with a family of 4. We really liked the location, very near the Temple St market and subway stations. Pros: Very clean room and bathroom. Modern shower with simple controls. Mini-fridge to keep leftovers. Beds are firm but surprisingly comfortable. Bedding is clean and high-quality. Air-conditioning was excellent. Rooftop gym and pool were very nice. Cons: smaller than it looks in the photos. Wi-Fi was quite bad, intermittently working and not. Elevators take a very long time to arrive. I don’t know what the money we spent (almost 400 CAD per night) would get you elsewhere in HK. It was expensive, but I get the sense that everything in HK is. You would get better value in Paris or Toronto, but overall we were very happy here! There is a restaurant hall in the basement with a vibrant atmosphere and lots of options.
Outside
Pool
Bedroom
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100%Good the staff was so helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Singwai

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Bad service and first impression

Most chaotic lobby/lift arrangement for a hotel. Once you arrive, it makes sense why they don’t have any pictures of the lobby area. Terrible and rude receptionists, it’s not a language barrier thing - we speak Cantonese and English, and doesn’t make any difference. Despite being advertised as non smoking hotel, the lifts and common corridor stank of smoke. Ended up using the dirty service lifts for majority of the stay because the guest lifts are shared with their public food court. Only thing great is the room is relatively clean and spacious for its price.
Stayed 13 nights in Jun 2025

6/10 Okay

Ivy

Travelled with family
Liked: Staff & service, amenities
The room my family and I stayed in was clean and updated, but the room my parents stayed in was older and not as clean. One can clearly see stains on the carpet, and the carpet can use a deep cleaning. The bathroom floor in my parents's room was also not mopped. There was a sticky area as soon as you stepped into the bathroom. Other than that, the hotel was fine. Staff were ok. They weren't rude, but at the same time, they weren't exactly friendly either.
Stayed 5 nights in Jun 2025

8/10 Good

Jara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in May 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service
Overall is good
Stayed 8 nights in Jun 2025

8/10 Good

Van Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 7 nights in Jun 2025

10/10 Excellent

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for an city stopover

We needed accommodation in HongKong between flights, Eaton was ideal. Booking three nights due to early arrival day one and late departure day 2 Eaton provided an economical easy to access accomodation in Kowloon. The airport train to Kowloon station in conjunction with a short taxi ride delivered us to the hotel in a timely comfortable manner. Check in and out was easy and efficient.The twin room was not large but had everything we needed, comfortable bed great shower and interesting decor, along with an interesting view over the area. Room aircon was excellent. We enjoyed the rooftop pool and the extensive buffet breakfast. Very close to the Jordan station for the metro makes it easy to get around this city.
Stayed 3 nights in Jun 2025