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Galaxy Hotel

4.0 star property

Photo gallery for Galaxy Hotel

Experience the sleek, modern design of LAXY, where natural light pours in through the curved glass facade.
Enjoy a formal dining experience with elegant table settings and a contemporary ambiance.
Welcome to our spacious lobby with a central reception desk, comfortable seating areas, and a staircase leading to an upper level.
Relax in a heart-shaped hot tub, elevated for easy access, with a safety net for secure entry and exit.
Relax in our spacious lobby, featuring a leisure area with a chess table and a modern reception desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Gym

Explore the area

Map
ul. Gesia 22a, Kraków, Lesser Poland, 31-535
  • Oskar Schindler Factory
    ‪11 min walk‬
  • Main Market Square
    ‪4 min drive‬
  • Wawel Castle
    ‪4 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Relax in a cozy space with a neatly made bed, a wardrobe, and a bedside table with a lamp.

Standard Double Room

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Relax in a cozy space with a double bed, wooden headboard, and a floor lamp.

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Relax in this stylish room with a large bed, flat-screen TV, and ample natural light.

Business Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Double Room

Relax in a stylish room with a large bed, desk, and city view.

Business Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Relax in this stylish room with a large bed, comfortable seating area, and convenient bedside tables.

Standard Twin Room

9.0 out of 10
Wonderful
(17 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Relax by the pool surrounded by lounge chairs and a hot tub, with views of the surrounding landscape.

Qubus Hotel Krakow

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1005)
The price is NZ$169
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Qubus Hotel Krakow

About the area

Kraków

With a stay at Galaxy Hotel, you'll be centrally located in Kraków, within a 5-minute drive of Main Market Square and Oskar Schindler Factory. .This family-friendly hotel is 7.3 mi (11.7 km) from Wieliczka Salt Mine and 2.8 mi (4.6 km) from Wawel Castle.

What's nearby

  • Oskar Schindler Factory - 11 min walk - 0.9 km
  • Royal Road - 18 min walk - 1.6 km
  • Main Market Square - 4 min drive - 2.1 km
  • St. Mary's Basilica - 4 min drive - 2.1 km
  • Wawel Castle - 4 min drive - 2.1 km

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 6 min drive
  • John Paul II - Balice Airport (KRK) - 29 min drive

Restaurants

  • ‪Jeff's - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Mazaya Falafel - ‬8 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Szuwary Cafe - ‬9 min walk

About this property

Galaxy Hotel

Family-friendly hotel with a full-service spa connected to a shopping center in Kraków
Galaxy Hotel offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 205 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Andromeda, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kraków? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Andromeda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (PLN 60 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 50 for adults and PLN 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Andromeda

Things to do

  • 24-hour gym
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,844 square foot of space)
  • Meeting rooms

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 18 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 13 to January 26:
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 50 for adults and PLN 25 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Galaxy Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1002 reviews
Rating 8 - Good. 361 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly hotel and was great to visit Krakov. Next to the river.
Stayed 5 nights in Apr 2025

6/10 Okay

Karolina

Travelled with family
Disliked: Property conditions & facilities, room comfort

Average hotel

Price to high for standard, room are very small, no air condition so very hot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Audrey

Stayed 1 night in Apr 2025

8/10 Good

ANNA, LONDON

Travelled with family
Liked: Cleanliness
Too hot in room, no instruction how to adjust temperature. Hair shampoo and conditioner would be better separately. Overall hotel nice, clean, quiet with nice brekfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Lynsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lovely and very clean. Spa facilities great for down time. Food in restaurant was very nice too. Breakfast plentiful and open from 6.30.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great service and friendly staff. Restaurant is fab. Highly recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and quick taxi into square
Stayed 4 nights in Dec 2024

10/10 Excellent

Leszek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue for staying and only short walk to Jewish quarter
Stayed 3 nights in Dec 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were super kind and helpful, the hotel is convenient located which allow us to walk to all places we wanted to go
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Stayed 3 nights in Dec 2024

10/10 Excellent

Ciaran

Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Cefin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hotel
Stayed 3 nights in Oct 2024

8/10 Good

Petrus, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities
It met my expectations
Stayed 7 nights in Oct 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, good food. Restaurant meal excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing stay with the grandson, easy to get around from the hotel, close to pick up points for trips around the city. Walking distance to Schindler’s factory and Hero square. Chocolate shop inside was a great touch.
Stayed 4 nights in Aug 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! But I didn’t like that they outsourced their swimming pool so anyone from the street can book it leaving no options for hotel residents to book a swimming pool. I stayed several days and pool was booked for one week upfront! I specifically booked this hotel to use the pool after extremely long travel and get rid of tension in a lower back after 19 hours flight and airport time!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and extremely helpful. Lovely clean room. Spa was lovely just disappointing that the hot yub was out of use during our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Gavin

Travelled with family
Liked: Cleanliness, staff & service
Easy commute by tram from the town centre. Nice pool, friendly staff. Very busy at breakfast times, some popular items don’t get replenished once gone, eg waffles and pancakes.
Stayed 2 nights in Aug 2024