We arrived at 11:30 pm after a long day travelling, only to find that the bed for our son had not been made in the bedroom, despite this being on the booking. They then tried to charge us for breakfast for our son, despite that being on the booking too. Breakfast itself is very low quality, omelets are made to order but undercooked due to staff trying to get through the long queue quickly, in general, breakfast is a very low-cost affair. We paid for a duplex suite room, and between 9:00 a.m. and 6:00 p.m. everyday there was building work above us due to the swimming pool refurbishment, and building work along the corridor as bedrooms were being refurbished. Percussion drills reverberating through the walls. No prior warning about this before arriving at the hotel. Pool deck is dangerously wonky and the pool itself is very overcrowded. Good luck getting one of the 6 sunbeds too. Would not recommend this hotel unfortunately, a shame as we have stayed at much better aloft hotels in the past.