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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
In-room safe, desk, blackout curtains, iron/ironing board
Courtyard
Lobby lounge
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (Single Use)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (For 2 People)

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (For 2 People)

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Large Single Beds

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About the area

Kyoto

In the heart of Kyoto, Tokyu Stay Kyoto Sanjo-Karasuma is within a 5-minute drive of Heian Shrine and Yasaka Shrine. .This hotel is 2.3 mi (3.7 km) from Nanzen-ji Temple and 2.4 mi (3.8 km) from Kiyomizu Temple.

What's nearby

  • Shijo Street - 7 min walk - 0.7 km
  • Nishiki Market - 7 min walk - 0.7 km
  • Kawaramachi Street - 11 min walk - 1.0 km
  • Pontocho Alley - 12 min walk - 1.1 km
  • Nijō Castle - 14 min walk - 1.2 km

Getting around

  • Karasuma Oike Station - 3 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド 烏丸御池店 - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • ‪京都ことこと 烏丸御池店 - ‬1 min walk
  • ‪烏丸DUE - ‬1 min walk

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

Hotel with a restaurant, near Yasaka Shrine
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 182 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided once per stay.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at 京都ことこと　烏丸御池店 serving guests of Tokyu Stay Kyoto Sanjo-Karasuma. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
京都ことこと　烏丸御池店 - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

The property will be renovating from December 8 2025 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ayesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to stay in Kyoto. The subway station was just a few minutes walk away. Very convenient location and excellent service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and with laundry available you can’t go wrong. There’s another property nearby so just make sure when you arrive that you are at the right property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, would book again, lobby was very nice, liked the stamp postcard activity and the live translator device at the reception desk. Best stay we had in Tokyo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, great amenities, giant room, not a single complaint
Stayed 3 nights in Sep 2025

8/10 Good

Shamal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good for the price. Room had a smell.
Stayed 3 nights in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet area, but closer to
Stayed 4 nights in Sep 2025

10/10 Excellent

Sahr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie Granflor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the garden view room. It was so nice. I hope to stay longer next time!
Stayed 1 night in Sep 2025

8/10 Good

Yuet Yee Erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom had a bad smell, I’m guessing it’s from the pipes? Told hotel staff and they were friendly and helpful - but their solution didn’t fix the smell. Room was decent, relatively clean but cleaning services only did partial cleaning. Loved that there was a Starbucks within a block. The buffet breakfast was delicious!
Stayed 4 nights in May 2025

8/10 Good

Hunter

Stayed 5 nights in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super clean!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, a very welcoming staff and great room. The hotel was just off a more Main Street, but felt like it was miles away. Very walkable to some of the main dining options and shopping areas in Kyoto. Very walkable to the Gion District, Pontocho, izakayas, and more. Subway line very near to see all the temples/shrines. There's also a Starbucks and 7-11 really close by if needed! Highly recommend for the more budget travelled.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven, Rochester Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating, and room service was great. My room was more spacious than other hotels I’ve stayed at in Kyoto. The location is perfect with many dining options nearby and easy access to the train station. They even held my luggage after checkout so I could explore before leaving. Overall, a wonderful experience — highly recommend!
Entrance to hotel
Garden near lobby
Stayed 3 nights in Sep 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service
Very well placed, convenient for subway, shopping, restaurants and visitor attractions. Much better than the Tokyustay Ginza in facilities, where we were proor to this. Great gratis drinks of coffee, still and fizzy water and Sake. Breakfast, not included in room price and that offered by the adjoining restaurant an absolute rip off. All in all, very good for the price.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the nice calm vibe all around plus the kindness that all the staff showed to everyone
Stayed 6 nights in Sep 2025

10/10 Excellent

Kenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel & the staff were very accommodating! Couple minutes from a train stop and right beside a 7-eleven.
Stayed 3 nights in Sep 2025

10/10 Excellent

Valerie

Stayed 2 nights in Sep 2025

10/10 Excellent

Majd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super helpful. Small room but very central to most of Kyoto.
Stayed 5 nights in Jul 2025

8/10 Good

Marie Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and good value.
Stayed 2 nights in Sep 2025

6/10 Okay

Angela

Liked: Staff & service, amenities
Hallways smells a bit like cigarettes. Rooms smaller side and outdated. My window wasn't very clean, had some some dirt on it. Room smells stale.
Stayed 3 nights in Aug 2025

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the service was great. Clean rooms.
Stayed 8 nights in Aug 2025