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Hilton Queenstown Resort & Spa

5.0 star property

Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Indoor pool
Room, 1 Queen Bed, Accessible
Lake
Deluxe Room, 1 King Bed (Plus) | Lake view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • The Remarkables Ski Area
  • Queenstown Event Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪12 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

Room options

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

8.8 out of 10
Excellent
(10 reviews)
  • 100 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)
  • 100 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(18 reviews)
  • 54 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

9.0 out of 10
Wonderful
(6 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(9 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

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Building design

Kamana Lakehouse

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (458)
The price is NZ$471
for 1 room
includes taxes & fees
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About the area

Kawarau Falls

Located in Kawarau Falls, Hilton Queenstown Resort & Spa is on the waterfront, within a 5-minute drive of Lake Wakatipu and The Kingston Flyer. .This luxury resort is 8 mi (12.8 km) from The Remarkables Ski Area and 2.1 mi (3.5 km) from Remarkables Park Town Centre.
View more Resorts in Kawarau FallsOpens in a new window

What's nearby

  • Queenstown Event Centre - 4 min drive - 2.6 km
  • Queenstown Gardens - 11 min drive - 9.1 km
  • Queenstown Mall - 11 min drive - 9.5 km
  • Skyline Queenstown - 12 min drive - 9.8 km
  • Kiwi and Birdlife Park - 12 min drive - 9.8 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬4 min drive
  • ‪Rata - ‬10 min drive
  • ‪Manaia Lounge - ‬4 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury resort with a full-service spa and a fitness center
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 220 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite to eat at Wakatipu Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Stacks Pub - Onsite restaurant. Open select days.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 22 2025 to June 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Callum

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T’was divine luxury
Stayed 1 night in Mar 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay would use again
Stayed 4 nights in Mar 2025

8/10 Good

Brian Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and reasonable standard. Great breakfast and views. I would go back anytime.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were impressed with hotel and staff, we would strongly recommend this hotel to our friends.
Stayed 3 nights in Mar 2025

8/10 Good

A F

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great location, amazing views.

Fantastic selection of food at Breakfast. Great dinner menu too. Looking slightly dated. Housekeeping still happening at 5pm when we were back in our room after working all day. Friendly helpful staff at check in/out.
Stayed 5 nights in Mar 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and made our wedding arrangements come together perfectly, thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

Shan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, super happy and friendly staff members always willing to help :) great time we will be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accomodation and wonderful views, staff were very helpful. Only negative would be distance from Queenstown when the ferry is not available.
Stayed 3 nights in Mar 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda, Bainbridge Island

Travelled with partner
Liked: Amenities
Nice location on the lake with water taxi to town. Very convenient for airport as well.
Stayed 2 nights in Mar 2025

2/10 Terrible

Scott

Stayed 5 nights in Feb 2025

10/10 Excellent

Mr John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place ,loved the spa relaxation accommodation was perfect. Just be aware you pay for parking as it’s very limited for guests $16 daily stayed 3 place 2-3 in Queenstown had paid parking Breakfast was really delicious.Unfortunately we didn’t get to experience dinner was booked out every night so we ventured to Queenstown fantastic restaurants and foods amazing choices and atmosphere.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Iosif

Stayed 1 night in Mar 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely- room & bathroom quite spacious. Booked Lake Wakatipu suite, upon check in was advised upgraded to a relaxation room with spa. The relaxation room was on ground floor with no view of lake, and was a hotel room with spa that could be seen from balcony above.
Stayed 1 night in Mar 2025

10/10 Excellent

Maggie

Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Stayed 1 night in Mar 2025

8/10 Good

Scott, Menomonie

Liked: Property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love that it’s not in town but easily accessible to town via the water taxi (so fun)!
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! The bathtubs in the rooms are wonderful. We have stayed in 3 different lakeside view rooms, each one was great. Love that they each had fireplaces. The restaurant was very good. Views are amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wind noisie throgh windows
Stayed 2 nights in Mar 2025

10/10 Excellent

Nalini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in the Hilton. Outstanding service, great room facilities, fantastic surroundings and great location. All staff were amazing and welcoming. Could not fault the hotel.
Stayed 4 nights in Mar 2025