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Hilton Queenstown Resort & Spa

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Hilton Queenstown Resort & Spa

Hotel Class
5 out of 5

Information

Reviews

4.5 / 5Wonderful
2,265 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    4 min drive
  • Popular Location
    Queenstown Event Centre
    5 min drive
  • Popular Location
    Queenstown Golf Club
    10 min drive
  • Popular Location
    Remarkables Park Town Centre
    11 min drive

Choose dates to view prices

Book online or call:

0508 283 858
  • Room

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Twin Room

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Suite, 1 King Bed (Lake Wakatipu Suite)

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Suite, 2 Bedrooms (Residence)

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Deluxe Room, 2 Bedrooms, Lake View (Residence)

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Room, 1 King Bed (Relaxation)

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Deluxe Lakeview Plus Room

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Room, 1 Queen Bed, Accessible

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Deluxe Twin Room

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Suite, 1 Bedroom (Residence)

    Room Amenities

    • Resort view
    • Sleeps 2
    More details

About this area

Queenstown

Hilton Queenstown Resort & Spa is located on the waterfront and in an area with good airport proximity and shopping. Shotover Jet and The Remarkables Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Alpine Aqualand are also worth visiting. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Queenstown Event Centre - 5 min drive
  • Popular Location
    Queenstown Golf Club - 10 min drive
  • Popular Location
    Queenstown Mall - 11 min drive
  • Popular Location
    Remarkables Park Town Centre - 11 min drive
  • Popular Location
    Queenstown Hill - 11 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

  • Wakatipu Grill – Restaurant with a bar. Reservations required.
  • Stacks Pub – Restaurant with a bar. Serves dinner and light fare.
  • Me and Mee – Restaurant offering Asian cuisine. Serves dinner on select days.
  • The Lake Counter – Café. Serves light fare.

About this property

Hilton Queenstown Resort & Spa

Hilton Queenstown Resort & Spa guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa. All 220 rooms boast fireplaces and offer WiFi and balconies or patios. Sofa beds and 24-hour room service are standard, as are LCD TVs with cable channels.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of:

  • - Spa tub
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Hilton Queenstown Resort
  • Hilton Queenstown
  • Hilton Queenstown Hotel Queenstown

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: NZD 16 per day
  • Valet parking: NZD 40 per day
  • Limited parking spaces
  • Parking height restrictions apply
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • Meeting rooms
  • Conference center

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Fireplace
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby activities

Activities

  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Ecotours
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Parasailing
  • Rafting
  • Sailing
  • Ski area
  • Ski equipment rentals
  • Ski lifts
  • Ski runs
  • Skiing
  • Skiing lessons
  • Skydiving
  • Snowboarding
  • Water skiing
  • Windsurfing

Where to eat

  • Wakatipu Grill – Restaurant with a bar. Reservations required.
  • Stacks Pub – Restaurant with a bar. Serves dinner and light fare.
  • Me and Mee – Restaurant offering Asian cuisine. Serves dinner on select days.
  • The Lake Counter – Café. Serves light fare.
4.5

Wonderful

5 - Excellent
1,534
4 - Good
532
3 - Okay
124
2 - Mediocre
54
1 - Poor
21
4.7
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.6
Property condition

4/5 Good

This traveller didn’t leave comments with their review
Stayed 3 nights in Sep. 2019

5/5 Excellent

We had a great time staying here. The view from the room is just amazing and the staff was very friendly and welcoming and made our stay there very comfortable, particularly Mohamed and Ashwini. Its 10 mins from the city and there is a water taxi as well to get you there. Will definitely be back here again.

Stayed 1 night in Sep. 2019

5/5 Excellent

Loved the location and the easy access to Queenstown by water taxi. Beautiful hotel.

Stayed 6 nights in Jul. 2019

2/5

There were constant loud banging noises likely from the function room on level 3. Reported this many times to front desk. We were compensated with one free breakfast however I feel that for a 5 star hotel, this was a big disappointment. Upon checking out the front desk staff asked “how was the stay” like a robot and didn’t know what to respond when I mentioned the issue and just said “oh”.

Stayed 2 nights in Jul. 2019

5/5 Excellent

Lovely hotel although hard to find entrance in the dark especially after parking.

Stayed 2 nights in Jul. 2019

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