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Get an overview of this hotel5-star hotel with a spa on Lake Wakatipu

Popular property highlights

Free parking
Restaurant
Swimming pool
Business centre
Laundry facilities

When you stay at Hilton Queenstown Resort & Spa in Queenstown, you'll be on the waterfront, within a 15-minute drive of Lake Wakatipu and Queenstown Gardens.

This 5-star hotel is 6.6 mi (10.7 km) from Skyline Gondola and 9.4 mi (15.2 km) from Shotover Jet.

Make yourself at home in one of the 220 air-conditioned rooms featuring fireplaces and LCD televisions. Rooms have private balconies or patios. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a sauna. This hotel also features babysitting/childcare (surcharge), ski storage, and a hair salon.

Grab a bite at Wakatipu Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Hotel Amenities

Hotel Amenities

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool or relax at the spa tub (both with surcharge) after a day on the slopes. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. This luxury hotel also offers a 24-hour fitness center and a sauna. A ferry terminal (surcharge) is available onsite.

Hilton Queenstown Resort & Spa is a smoke-free property.

  • Bar/lounge 
  • Ferry terminal shuttle (surcharge) 
  • Elevator/lift 
  • Rooftop terrace 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Spa treatment room(s) 
  • Conference space 
  • Porter/bellhop 
  • Grocery/convenience store 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Year Built 2011 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Sauna 
  • Valet parking (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Smoke-free property 
  • Ski storage 
  • Luggage storage 
  • Hair salon 
  • Number of restaurants - 3 
  • Breakfast available (surcharge) 
  • Conference center 
  • Snack bar/deli 
  • Shopping on site 
  • Parking (limited spaces) 
  • 24-hour fitness facilities 
  • Total number of rooms - 220 
  • Number of floors - 8 
  • Number of buildings/towers - 3 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Fireplace in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms:

Languages Spoken

  • English
  • Afrikaans
  • Chinese
  • Czech
  • Dutch
  • French
  • German
  • Spanish

Parking

Free self parking, Valet parking (surcharge), Parking (limited spaces)

Room Amenities

  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Connecting/adjoining rooms available 
  • Premium TV channels 
  • Fireplace 
  • Hypo-allergenic bedding available 
  • Balcony or patio 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Premium bedding 
  • Electric kettle 
  • Number of bathrooms -  
  • Cable TV service 
  • HDTV 
  • WiFi (surcharge) 
  • Free newspaper 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Breakfast is available for a surcharge each morning.

Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Stacks Pub - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Me and Mee - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

The Lake Counter - This café serves light fare only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Water skiing nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Downhill skiing nearby 
  • Windsurfing nearby 
  • Cross-country skiing nearby 
  • Bicycle rentals nearby 
  • Rafting nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Sailing nearby 

Spa Services

The eforea: spa at Hilton Queenstown has 10 treatment rooms, including 2 rooms for couples. Customized services include massages, facials, and body wraps. This opulent spa is equipped with an indoor pool, sauna, and hot tub. Rejuvenating therapies include aromatherapy, acupressure, and therapeutic mineral salt scrubs.

  • Sauna in spa 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body treatments 
  • Body wraps 
  • Facial treatments 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: NZD 20.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Onsite credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of:
- Spa tub
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hilton Queenstown
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown
  • Hilton Queenstown Resort Spa

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.


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