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Holiday Inn Lancaster by IHG

4.0 star property

Photo gallery for Holiday Inn Lancaster by IHG

Spa
Pool
Exterior
Premium Room, 1 Double Bed
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

Map
Caton Road, Lancaster, England, LA1 3RA
  • Williamson Park
    ‪4 min drive‬
  • Lancaster Castle
    ‪5 min drive‬
  • Lancaster University
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, desk, iron/ironing board, travel cot

Standard Room, 1 Double Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, desk, iron/ironing board, travel cot

Standard Room, 2 Single Beds

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double or Twin Room

1 bedroom, desk, iron/ironing board, travel cot

Premium Double or Twin Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

1 bedroom, desk, iron/ironing board, travel cot

Premium Room, 2 Single Beds

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, travel cot

Premium Room, 1 Double Bed

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, travel cot

Standard Room, 1 Double Bed

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, desk, iron/ironing board, travel cot

Standard Room, 1 Double Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, iron/ironing board, travel cot

Standard Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, travel cot

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, desk, iron/ironing board, travel cot

Standard Room, 2 Single Beds, Accessible

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, desk, iron/ironing board, travel cot

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About the area

Lancaster

With a stay at Holiday Inn Lancaster by IHG in Lancaster, you'll be on the riverwalk, within a 10-minute drive of Lancaster University and The Centre at Halton. .This spa hotel is 14.9 mi (24 km) from Yorkshire Dales National Park and 26.8 mi (43.1 km) from Cartmel Racecourse.

What's nearby

  • Williamson Park - 4 min drive - 4.0 km
  • Lancaster Brewery - 4 min drive - 6.0 km
  • Lancaster Castle - 5 min drive - 3.3 km
  • Lancaster University - 7 min drive - 9.2 km
  • Morecambe Beach - 11 min drive - 9.2 km

Getting around

  • Bare Lane Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪The Keys - ‬4 min drive
  • ‪Dominick's Catering - ‬5 min drive

About this property

Holiday Inn Lancaster by IHG

Riverwalk hotel with a full-service spa and a health club
Holiday Inn Lancaster by IHG offers 156 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Stay in one of 156 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club and a steam room. Additional features at this hotel include complimentary wireless internet access, wedding services, and a picnic area.
Enjoy British cuisine at Hotel Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lancaster? This hotel has 215 square feet (20 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Hotel Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (215 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Good location friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Location good. Room nice and spacious. Beds cosy. Breakfast very nice. Restaurant a bit pricey.
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Travelled with family
Liked: Staff & service, amenities
Room very warm, aircon in fault mode. Large external aircon unit outside the open window. Room othwerise excellent. Staff amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was ok
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shareena

Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, amenities
The hotel is great, the restaurant is very basic
Stayed 3 nights in Dec 2024

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely walks right behind it!
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Stayed 1 night in Feb 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Hotel situated in a great location with convenient access to all national park attractions. Ample car parking and public transport available within easy reach. Accommodation situated on the ground floor is somewhat tired although no complaints regarding cleanliness was offered. Good selection of food and beverages are provided. 2 good nights sleep was had.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Business traveller
Liked: Staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Adrian C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for university and city centre.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn lancaster

Booked this hotel as had long journey and wanted to break up travel. Hotel was clean and staff were attentive and pleasant. Restaurant was very good and catered for restricted diets
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Stayed 4 nights in Jan 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness
Great facilities and very friendly staff at the hotel. Lovely breakfast , a great selection! Main issue was with the cleanliness. When I arrived and checked in, the bathroom smelt awful and I quickly found that it was because the toilet had been left unflushed, I assume from the previous person. To the side of the bed and behind the bed was also super dusty. Other than that though , nice hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tahir

Stayed 1 night in Dec 2024

2/10 Terrible

Ilknur

Stayed 2 nights in Dec 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2025