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Crowne Plaza Lansing by IHG

3.5 star property

Photo gallery for Crowne Plaza Lansing by IHG

Exterior
Exterior
Premium Room, 1 King Bed with Sofa bed
Exterior
Interior

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
925 S Creyts Rd, Lansing, MI, 48917
  • Lansing Mall
    ‪4 min drive‬
  • Horrocks Farm Market
    ‪4 min drive‬
  • Lansing Center
    ‪7 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 33.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 33.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 33.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Worklife)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Worklife)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Worklife)

Standard Room, 2 Queen Beds (Worklife)

Standard Room, 2 Queen Beds (Worklife)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Worklife Walk-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Worklife Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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Lobby

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  • Pool
  • Hot tub
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  • Parking included
4.6 out of 5, Wonderful, (697)
The price is NZ$216
for 1 room
includes taxes & fees
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About the area

Lansing

With a stay at Crowne Plaza Lansing by IHG in Lansing (Waverly), you'll be a 4-minute drive from Lansing Mall and 8 minutes from Michigan State Capitol. .This hotel is 6.1 mi (9.8 km) from Lansing Center and 6.3 mi (10.1 km) from Adado Riverfront Park.

What's nearby

  • Lansing Mall - 4 min drive - 2.8 km
  • Horrocks Farm Market - 4 min drive - 4.3 km
  • Michigan State Capitol - 7 min drive - 10.0 km
  • Lansing Center - 7 min drive - 10.4 km
  • Adado Riverfront Park - 8 min drive - 10.7 km

Getting around

  • East Lansing Station - 12 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Cheddar's Scratch Kitchen - ‬4 min drive

About this property

Crowne Plaza Lansing by IHG

Suburban hotel with a fitness center and a 24-hour business center
Crowne Plaza Lansing by IHG offers 211 accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lansing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 211 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Bordeaux, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Lansing? This hotel has 17049 square feet (1584 square meters) of space consisting of conference space and 15 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Bordeaux - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bordeaux Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Bordeaux Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 15 meeting rooms
  • 17,049 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Lansing West
Crowne Plaza Lansing West
Lansing Sheraton
Lexington Hotel Lansing
Sheraton Lansing
Crowne Plaza Lansing West Hotel
Crowne Plaza Lansing West
Crowne Plaza Lansing by IHG Hotel
Crowne Plaza Lansing an IHG Hotel
Crowne Plaza Lansing by IHG Lansing
Crowne Plaza Lansing West an IHG Hotel
Crowne Plaza Lansing by IHG Hotel Lansing

Crowne Plaza Lansing by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 326 out of 538 reviews
Rating 8 - Good. 158 out of 538 reviews
Rating 6 - Okay. 36 out of 538 reviews
Rating 4 - Poor. 11 out of 538 reviews
Rating 2 - Terrible. 7 out of 538 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in May 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

rose

Stayed 1 night in Apr 2025

2/10 Terrible

Judith

DISPLEASURE WITH HOTELS.COM

We have stayed at Crowne Point before and they have always been wonderful. This review is regarding HOTELS.COM. I needed to cancel my reservation the day of my scheduled visit. The reason being the weather was terrible with high winds, rain and lightning. I was not comfortable leaving home. I called the number provided on Google. This number was connected to a TOY MANUFACTURER! I called yet another number I found on Google and a lady answered but had to transfer me to another department due to the nature of my request. Once transferred, I was disconnected immediately. The following day I called same phone numbers found on Google...once again, the TOY MANUFACTURER! I contacted Crowne Pointe in Lansing to explain my cancelation and they said they understood but couldn't do anything re: my refund of $161.28 due to canceling the day of the reservation PLUS I paid HOTELS.COM; not Crowne Pointe. I feel I'm due the return due to the reason being the terrible weather (National Weather Advisory had issued warnings). HOTELS.COM has terrible customer service! I'd rather make my own reservation than go through them. You can't talk to a real human being. They don't provide a valid phone number. The Virtual Operator is of no help as it eventually disenables any further conversation and will not transfer you to a real/live CSR. There is NO way to speak to someone. I will make sure to tell my vacationing friends to avoid HOTELS.COM & I encourage you to do the same.
Stayed 1 night in Apr 2025

8/10 Good

Carmella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible food

Food was horrible!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Dalia

Liked: Cleanliness, amenities
I enjoyed my stay
Stayed 1 night in Mar 2025

10/10 Excellent

robert, utica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent and special thanks to the fine gentleman at the desk who found my phone near the pool and held it for me.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa, Brighton

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

ELYSE

Stayed 1 night in Feb 2025

2/10 Terrible

Jaylen

Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, just as described, plenty of storage/closet space. Breakfast was very good, hot, fresh, and plenty of options. Would stay here again
Stayed 2 nights in Feb 2025

6/10 Okay

Kodee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I have stayed here a couple of times after some fundraisers events. This last time was for a work event. Everything was going great until midday when the familt next to us arrived and we could hear everything they were say as if they werein our room. They did not stop un 3 am and they started back up at 6am.
Stayed 1 night in Feb 2025

10/10 Excellent

Myra

Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jan 2025

8/10 Good

Stephanie

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

cricket

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an exceptional staff. The room was wonderfully appointed and very comfortable. We also used the pool which was very nice and clean. 5 star stay!
Stayed 1 night in Dec 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful
Stayed 1 night in Dec 2024

6/10 Okay

CAITLIN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hottub was broken
Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and love this place! There’s a lot to do around the area and the service is great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient!

It was very good overall. The staff was very friendly and the food was really good. It was It was very good overall. The staff was very friendly and the food was really good. It was in a convenient Location for what I was there for. The roundabout in the hotel entrance was out of order, which I think that sucked. Also unfortunately, there’s no liquor stores near that hotel or places that sell alcohol so I feel like the bar should have cheaper drinks. The pool was nice. I stayed on the fifth floor and I’m not sure if bathrooms are different but the bathroom was super small. You can’t open up the door if you’re sitting on the toilet. When the heat turns on at night, it did make a noise but not super loud. I definitely would say they have to update the TVs. It’s kind of crazy you have to turn off the TV and turn it back on just to see the TV Guide you can’t log into YouTube or any streaming services whatsoever. But very nice over all … GO BLUE
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great say

It was beautifully decorated for Christmas. The breakfast was delicious. Staff was so friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory, Paw Paw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had a bad experience here.
Stayed 1 night in Nov 2024

8/10 Good

Juan

Stayed 1 night in Aug 2024