8/10 Good
kelly
Travelled with partner
3 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
The first thing we must point out is the STAFF IS EXCELLENT. They work so hard. I hope they are paid well. This resort isn't easy to navigate. Its built inside a dry forest. It's very hilly. Thank goodness there are plenty of staff riding around with golf carts to take guest to and from the various buildings and beach. I was a little disappointed that I had to rely so much on the staff to get me around. I love to walk, but walking to the beach is quite a distance. You have to take a shuttle or take the convenient and fun boat that comes every 15 minutes from beach to main resort area. We didn't have time to get to the park or the Eco area, but I passed by while on the shuttle and observed the beauty of the area. The room design was a little different. We prefer more floor space. The closets were located in the center of the room. The bathroom was good, albeit I wish there were a traditional layout with a door. The shower was huge. Loved it. We had a beautiful ocean view, which balanced out not having a traditional room layout. The food at the restaurants was excellent. Get the cappuccino at the coffee shop and the Pastrami sandwiches. The beach restaurant was excellent. I highly recommend the Bruschetta. We would stay at the Andaz Resort again!
kelly
Stayed 3 nights in Jan 2026
