6/10 Okay
Jillian
Travelled with pets, Travelled with group
28 Apr 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
I wasn’t ever informed of the hotel being under construction/renovation until I arrived. Had I have known, I wouldn’t have stayed here, especially not at the price I paid, not to mention the issues with the room. The moment I got there and turned on the bathroom lights, a fuse blew. The staff was very nice about it, but it took them awhile to get it fixed because they apparently had to find a key to the room the fuse box was located. That was the main issue other than there being no vending machine or convenience store at the hotel, I assume due to construction. However, there were other little things, like my phone in my room never did end up working, though I said something about it twice, there was an exposed sensor of some sort on the wall, a bedside light was hanging with exposed wires, the wallpaper in the bathroom was coming off and the towels smelled like cardboard. They obviously were brand new, but brand new linen should be washed before first use. Overall, not a good stay. You could tell the hotel would be beautiful when finished but I didn’t want to stay while it was being developed. Not pleased.
Jillian
Stayed 3 nights in Apr 2025