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Holiday Inn London - Kensington High St. by IHG

4.0 star property

Photo gallery for Holiday Inn London - Kensington High St. by IHG

Relax by the pool in a spacious, well-lit area with comfortable seating and a clean, reflective surface.
Creator video
Relax in comfort with a sofa, armchair, and coffee machine at your fingertips.
Relax under the shade of large umbrellas in a serene outdoor space surrounded by lush greenery and a brick wall.
Experience the unique blend of art and architecture in this stylish space, featuring a large sculpture, geometric light fixture, and textured walls.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
Wrights Lane, Kensington, London, England, W8 5SP
  • Kensington Palace
    ‪12 min walk‬
  • Royal Albert Hall
    ‪15 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed

Relax in a spacious room with a large bed, wooden nightstand, and comfortable armchair.

Suite, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Bathroom features a walk-in shower, bathtub, and separate toilet area.

Standard Room, 1 King Bed, Accessible

7.6 out of 10
Good
(17 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Relax in a stylish room with a large bed, flat-screen TV, and convenient workspace.

Standard Room

7.6 out of 10
Good
(45 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Relax in a spacious room with a large bed, flat-screen TV, and cozy seating area.

Premium Room

7.6 out of 10
Good
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 2 Single Beds

Relax in comfort with two armchairs, a flat-screen TV, and a desk with a mirror.

Suite, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and cozy seating area.

Premium Room, 1 King Bed

7.2 out of 10
Good
(32 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in a stylish room with a large bed, flat-screen TV, and convenient workspace.

Standard Room, 1 King Bed

7.6 out of 10
Good
(211 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Relax in a stylish space with a large mirror, comfortable sofa, and flat-screen TV.

Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Two single beds with white duvets and pillows, situated against a headboard with a subtle pattern, and a nightstand with a drawer and telephone.

Standard Room, 2 Single Beds

7.4 out of 10
Good
(70 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

Two single beds with white linens and dark headboards, each with a bedside table and lamp.

Premium Room, 2 Single Beds

7.6 out of 10
Good
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

A stay at Holiday Inn London - Kensington High St. by IHG places you in the heart of London, within a 5-minute drive of Kensington Palace and Royal Albert Hall. .This spa hotel is 0.9 mi (1.5 km) from Olympia Conference and Exhibition Centre and 3 mi (4.8 km) from Buckingham Palace.

What's nearby

  • Kensington High Street - 3 min walk - 0.3 km
  • Kensington Palace - 12 min walk - 1.0 km
  • Royal Albert Hall - 15 min walk - 1.3 km
  • Olympia Conference and Exhibition Centre - 18 min walk - 1.5 km
  • Buckingham Palace - 7 min drive - 3.6 km

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Underground Station - 19 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪Jacuzzi - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dishoom Kensington - ‬5 min walk
  • ‪Japan House - ‬5 min walk
  • ‪The Ivy Kensington Brasserie - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

Hotel with a full-service spa, near Kensington Palace
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Imagine has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 706 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Boulevard Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Starbucks - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 45 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boulevard Restaurant
  • Lounge Bar
  • Starbucks

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 710 out of 1615 reviews
Rating 8 - Good. 460 out of 1615 reviews
Rating 6 - Okay. 228 out of 1615 reviews
Rating 4 - Poor. 111 out of 1615 reviews
Rating 2 - Terrible. 106 out of 1615 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay as we wound down our trip. The pool and hot tub were a nice way to stretch and relax.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to the High Street Kensington station. We had a lovely stay.
Stayed 2 nights in Apr 2025

6/10 Okay

John-Paul

Big hotel catering to airline employees. Breakfast edible but not much more despite many choices. Doorman misled us about need to arrive a full hour earlier at airport and claimed for this reason had to pay surcharge for early taxi. His boss denied both claims. Staff otherwise very pleasant and area extremely nice. Pool nice but no care taken to avoid slippery walking area. Many other hotels in area & I would give this one a miss.
Stayed 4 nights in May 2025

10/10 Excellent

Barbara, North Platte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Great food options. Clean
Stayed 7 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station
Stayed 2 nights in May 2025

6/10 Okay

Chua

Disliked: Property conditions & facilities, room comfort

Tiny room

The room is small with little room to open the bags!
Stayed 1 night in May 2025

10/10 Excellent

Javier

Stayed 4 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel close to Tube and good area to explore.
Stayed 1 night in Apr 2025

6/10 Okay

feliz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service

Marathon Vacation

I was able to add nights early on my trip las minute and I was very grateful. The pillows were not the best and our shower was definitely out of date but overall the hotel was super accommodating. I would stay again! The location was perfect for the tube circle/district lines getting around the city!
Stayed 8 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people and nice rooms
Stayed 1 night in Nov 2024

4/10 Poor

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Choice of room not available so put in a disable room
Stayed 1 night in Apr 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and convenient to the Tube. I expected a larger bedroom and bathroom as I booked a standard room. It was extremely small to maneuver for 2 adults. Coffee was provided in room
Stayed 3 nights in Mar 2025

10/10 Excellent

katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and excellent location for shopping and food. Staff very helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ardith

Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret Louise O

An amazing hotel ! Staff were so kind and generous. Highly recommend this hotel . So central and beautiful.Breakfast was great. Everything was fresh and hot. Waiting staff were fabulous. Beautiful building and great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival, the doorman Max was absolutely amazing greeted us had a nice showed us where to check in also showed us that we can get tickets for stadiums like Arsenal made a smile and laugh. Max the doorman was an amazing person. Had breakfast every morning the staff are very nice. They make sure that you’re okay when you’re sat down. The breakfast was very nice but the only thing that was bad was the coffee machines they only gave you half a cup of coffee and personally and I’m pretty sure loads of people would like a full cup of coffee. The Health Centre spa was lovely to steam room was nice bit too hot but it was alright. The sauna was gorgeous. The swimming pool was a bit too cold, but it was nice. The temperature just needed to be a bit higher. That’s all the Jacuzzi smell of chlorine. I nearly suffocated of this smell apart from that it was nice. I would come back again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, huge bed and loads of space. Really nice staff as well
Stayed 1 night in Apr 2025

8/10 Good

MISS

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

HOLIDAY INN

It was fi e and so convenient for everwhere in London.
Stayed 4 nights in Apr 2025

8/10 Good

S

Liked: Cleanliness, staff & service

Not as great as usual, but still good.

Quite disappointed that for the second month in a row the sauna was out of action. When booking this hotel it is one of the main reasons. Also the bathroom was ridiculously small this time, and I don’t think the bed was king size as promised. Otherwise lovely staff and good breakfast (we missed the omelette chef though… bring him back!!!)
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Great reception and amenities.
Stayed 2 nights in Apr 2025

4/10 Poor

Liz

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, we checked in late and the pool area and hot tub were closed. They were closed early for the Easter holiday which we were not informed and we booked this hotel specifically for the pool and hot tub. We also had to check out at 6am and the breakfast was not served until 7am because of said holiday. I mean all these amenities were not available and we were not updated so we were very unhappy with the stay. And to top it off, we were given an ADA room with a broken toilet.
Stayed 1 night in Apr 2025