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Hotel Excelsior

3.0 star property

Photo gallery for Hotel Excelsior

Relax in a stylish living area with a sofa, armchairs, and a flat-screen TV.
Guests can enjoy a view of the city from the comfort of their room.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a staircase leading to the upper level.
Three single beds with brown bedspreads and white pillows, each with a wooden headboard, are positioned against a plain wall.
Stunning corner facade with a curved balcony, blending classic and modern architectural elements.

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282
  • Marquis of Pombal Square
    ‪2 min walk‬
  • Eduardo VII Park
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪2 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Double Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Double Room

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Stunning hotel building with a unique architectural design, featuring rectangular windows and a striking visual pattern.

easyHotel Lisbon

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, (1369)
The price is NZ$176
for 1 room
includes taxes & fees
18 Aug - 19 Aug
easyHotel Lisbon

About the area

Lisbon

A stay at Hotel Excelsior places you in the heart of Lisbon, within a 5-minute walk of Marquis of Pombal Square and Eduardo VII Park. .This hotel is 0.5 mi (0.8 km) from Medeiros e Almeida Museum and 0.6 mi (0.9 km) from Cinemateca Portuguesa Museum.

What's nearby

  • Marquis of Pombal Square - 2 min walk - 0.2 km
  • Eduardo VII Park - 2 min walk - 0.2 km
  • Avenida da Liberdade - 2 min walk - 0.2 km
  • Rossio Square - 18 min walk - 1.6 km
  • Santa Justa Elevator - 2 min drive - 1.9 km

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬3 min walk
  • ‪Hotel Marquês de Pombal - ‬3 min walk

About this property

Hotel Excelsior

Hotel with free breakfast, steps from Marquis of Pombal Square
Hotel Excelsior offers 80 air-conditioned accommodations with hair dryers and complimentary toiletries. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 1.50 per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 126 out of 624 reviews
Rating 8 - Good. 212 out of 624 reviews
Rating 6 - Okay. 162 out of 624 reviews
Rating 4 - Poor. 78 out of 624 reviews
Rating 2 - Terrible. 46 out of 624 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Fatima

Travelled with family
Liked: Cleanliness

Lisbon in April

Hotel was decent enough and location was very good. Rooms were clean, beds were comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service
Good location
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good, but stinky

Good location, friendly and helpful staff, good breakfast included. Rooms are small with limited space. Unfortunately the room smelled strongly of sewer coming from the WC.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price reflects the properties condition. In saying that it was fine. Breakfast decent for being included. Good place to stay
Stayed 3 nights in Mar 2025

4/10 Poor

Liane

Stayed 1 night in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

Friendly reception clean room and daily made cleanliness was good close to metro easy to get around and some good inexpensive restaurants in area
Stayed 4 nights in Feb 2025

10/10 Excellent

LJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great. A family room with enough space for all 4 of us, great cleanliness and friendly, helpful staff. Good selection for breakfast and close to the metro station so easy to get out and about. The hotel was undergoing renovations, but this did not affect our enjoyment.
Stayed 3 nights in Feb 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to two metro and several bus lines. Excellent breakfast. Supportive staff
Stayed 3 nights in Feb 2025

2/10 Terrible

Jasmine

Disliked: Staff & service, property conditions & facilities
If you need somewhere to sleep for <8 hrs. This is it. There is nothing more to this stay nor is there any space for it.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Stayed 6 nights in Nov 2024

10/10 Excellent

INGRID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

CRONICA UNANIME LDA

Liked: Cleanliness, staff & service, property conditions & facilities
Está justo al lado d Plaza Marqués de Pombal. Tiene la Avda da Liberdade a escasos cien metros. Para bajar al Rossio andando. Perfecto
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Parque Eduardo VII and Liberty Avenue. About 200m to the metro and close to circle with all the various busses. Beds were very comfortable and pillows were the best!
Stayed 4 nights in Nov 2024

8/10 Good

Steven, TACOMA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right around the corner from a metro stop, it was super convenient. The breakfast was very nice and had lots of options.One complaint i do have is that the bathroom in our room was about the size of airplane bathroom. EXTREMELY small. The sink had a glass shelf installed over it that made it virtually impossible to use.
Stayed 4 nights in Oct 2024

6/10 Okay

Oleg

Travelled with family
Liked: Cleanliness, staff & service
Good central location. Good room size. Clean. Basic breakfast menu. Dated decor.
Stayed 6 nights in Oct 2024

2/10 Terrible

Betty san san

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad stay

We are disappointed. Management should looks at the rooms. Bathroom is very very small, showing unit slippery, toilet paper roll was under the sink which you can not reach. Bath room door not close easily.
Stayed 3 nights in Oct 2024

4/10 Poor

Rosmin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible washroom

The hotel location was convenience. The room was small and old. The washroom was terrible and poorly build. The shower tube was falling apart and dirty. Only good thing was the daily breakfast and hotel step to Metro.
Stayed 3 nights in Oct 2024

4/10 Poor

Sassan

Disliked: Property conditions & facilities
Very basic
Stayed 2 nights in Oct 2024

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Stayed 8 nights in Oct 2024

10/10 Excellent

Frank

Stayed 5 nights in Sep 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

SANDRO

Would not recommend this hotel
Stayed 4 nights in Sep 2024