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 Queenstown •1 Room
 Queenstown • 1 Room
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Mercure Queenstown Resort

4.0 out of 5.0
Sainsbury Road, Queenstown, 0508 283 858
lastminute.co.nz Verified Reviews
Very good!
4.2 of 5 guest rating
View all 24 verified reviews
Parking
Wifi
Business
Laundry
Smoke Free
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Room type Options Nightly price Book
Photo of room
Room, 1 King Bed, Garden View
24 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Deluxe Room, 1 King Bed, Lake View
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Photo of room
Superior Room, 2 Queen Beds, Lake View
29 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Room, 2 Queen Beds, Lake View
28 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Double Room, 2 Double Beds, Garden View
25 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Superior Room, 1 King Bed, Lake View
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family ski hotel with 2 restaurants

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property

Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This upscale hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.

Make yourself at home in one of the 148 individually furnished guestrooms. Complimentary wired internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).

Grab a bite at South Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

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Mercure Queenstown Resort

Sainsbury Road, Queenstown, 9300

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 148
  • Conference space
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • 24-hour business centre
  • Conference space size (feet) - 3272
  • Conference space size (meters) - 304
  • Number of meeting rooms - 3
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Ski shuttle (surcharge)
  • Pool sunloungers
  • Terrace
  • Couples/private dining
  • Private picnics
  • Private winery tours
  • Public winery tours
  • Vegetable garden
  • Proposal/romance packages available
  • Banquet hall
  • Vending machine
  • Off-street parking
  • Coin laundry nearby
  • Vegetarian breakfast available
  • Organic food
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish
  • Japanese
  • Portuguese
  • Korean
  • Hindi

Parking

Free self parking

Room Amenities

Mercure Queenstown Resort offers 148 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Guests can surf the web using the complimentary wired Internet access. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Free wired Internet
  • Individually furnished
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Champagne service
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Mini-fridge
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

South Eatery Restaurant - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Rises Restaurant - Overlooking the ocean, this restaurant serves breakfast only. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Rafting nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Ziplining nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Mountain climbing nearby

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Children stay free

Number of children who can stay for free – 2

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

LGBTQIA friendly

Children stay free - maximum age 15

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Annual carbon offsets

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 32 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Queenstown
  • Mercure Queenstown Resort
  • Mercure Queenstown Queenstown
  • Mercure Resort Queenstown
  • Queenstown Mercure
  • Queenstown Mercure Resort
  • Mercure Hotel Queenstown
  • Mercure Resort Queenstown Hotel Queenstown
  • Mercure Queenstown Resort Hotel
  • Mercure Queenstown Resort Queenstown
  • Mercure Queenstown Resort Hotel Queenstown

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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