The Park Hotel London

3.5 star property

Photo gallery for The Park Hotel London

Lobby sitting area
Exterior
1 bedroom, premium bedding, pillow-top beds, desk
Lobby
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
242 Pall Mall Street, London, ON, N6A5P6
  • Victoria Park
    ‪5 min walk‬
  • Budweiser Gardens
    ‪14 min walk‬
  • University of Western Ontario
    ‪7 min drive‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Lifestyle Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(43 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

Lifestyle Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(48 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Preferred Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

Preferred Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

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About the area

London

With a stay at The Park Hotel London in London (Downtown London), you'll be within a 5-minute drive of Budweiser Gardens and University of Western Ontario. .This eco-certified hotel is 0.2 mi (0.4 km) from Victoria Park and 0.4 mi (0.6 km) from Centennial Hall.

What's nearby

  • Victoria Park - 5 min walk - 0.5 km
  • Harris Park - 8 min walk - 0.7 km
  • London Music Hall - 13 min walk - 1.1 km
  • Budweiser Gardens - 14 min walk - 1.2 km
  • University of Western Ontario - 7 min drive - 2.2 km

Getting around

  • London Station - 5 min drive
  • London, ON (YXU-London Intl.) - 12 min drive

Restaurants

  • ‪Burt’s Bar - ‬3 min walk
  • ‪Jack Astor's - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Burger Burger - ‬5 min walk
  • ‪El Furniture Warehouse - ‬5 min walk

About this property

The Park Hotel London

Eco-certified hotel with free breakfast and a fitness center
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including a fireplace in the lobby and a banquet hall.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in London? This hotel has 2600 square feet (242 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Resort fee: CAD 16.94 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 834 out of 1315 reviews
Rating 8 - Good. 301 out of 1315 reviews
Rating 6 - Okay. 103 out of 1315 reviews
Rating 4 - Poor. 42 out of 1315 reviews
Rating 2 - Terrible. 35 out of 1315 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located for local restaurants and pubs. Central to university and arena. Most areas walkable or short uber ride.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden fees

Everything was good but extra fees with booking I didn't expect.
Stayed 1 night in Jun 2025

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Front desk staff ver friendly and helpful. Rooms very clean. Was worried at first due to the condition of most of the doors to the rooms. Definitely need painting and some possible replacements. The hotel was very nice and highly recommend. Breakfast was perfect for a light quick breakfast. Parking was extra but right next to hotel. Please consider painting room doors because the hotel is so nice it really brings the appearance down. Several restaurants within walking distance. Definitely will visit again!
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 2 nights in Jun 2025

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and beatiful Have been wanted to stay here for a while. Bathroom shower showing wear and breakfast is mediocre
Stayed 2 nights in Jun 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were friendly and close to downtown
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Pros and Cons

Nice front desk staff. Well laid out and spacious room. Nice breakfast. Pillows and bedding we poor. Comfortable sleep is pinnacle. Room needed repair. Hinge under bar was off, I clipped it in. Shower enamel is peeling.
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great location. Friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness
Very clean and friendly staff
Stayed 2 nights in Jun 2025

4/10 Poor

Daniela, Woodbridge

Stayed 1 night in Jun 2025

2/10 Terrible

Dani

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Air did not work in our room and the pillows were so lumpy
Stayed 1 night in Jun 2025

4/10 Poor

Julia

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location and the microwave and fridge were handy. But the bedframe was a wooden box much bigger than the mattress and the same color as the carpet—a bit of a menace (I’ve got a massive bruise from walking into it). No microwaveable cups either so I had to go buy one (no kettle…).
Stayed 3 nights in Jun 2025

10/10 Excellent

Ashlei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 3 nights in Jun 2025

6/10 Okay

Becky

Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, location was really good, close to everything. We ordered room service from Jack Astor’s which is across the street. It was quick, good size portion, delicious. Room size, decor, setup is great. We had the king room. So one room had the bed, two night stands, dresser and tv. Connects to bathroom/shower separated from sink. Closet area, then other room has pull out bed, couch chair, nice desk, two chairs, coffee table and tv. Microwave, coffee, fridge. Beautiful room. Would definitely stay again if we come back to London. Parking is under ground and it’s $32 a night. It didn’t list when we booked so thought I’d mention. Parking is decent and spacious.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, and spacious rooms! Would book my next stay there, no where else.
Stayed 4 nights in Apr 2025

8/10 Good

Brenda L.

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed the suite. The bed and pillows were extremely comfortable. We would have preferred glasses ant the sink and complementary water.
Stayed 2 nights in Jun 2025

10/10 Excellent

lilias

Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Good location and nice tidy comfy hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Stayed 1 night in Jun 2025