The hotel wasn't horrible. However, it was under construction and we didn't get warning until after it was too late to change or cancel reservation. We had some strange plumbing issues and staff had to over the instruct us on how to fix the shower. It also had hidden fees. They did not take a deposit, which was nice, but there was an additional fee for parking and another weird service fee of 20$. So be prepared to pay another 55$ minimum out of pocket. They also made it sound like Universal Studios was in walking distance. This is not the case. It is over a 20 minute walk to the park. They did let us know that there is a shuttle you can walk to that is a little closer that would take us to the park, but they don't offer any shuttle services themselves. All in all it wasn't a bad hotel, but I think with hidden fees, not being in walking distance, no shuttle and the construction going on, I would have paid even a tad bit more to be at a different hotel. I would be lying if I said I wasn't slightly bummed about this hotel. Next time we will book with someone else.