Pasadena Inn at Old Town

2.0 star property

Photo gallery for Pasadena Inn at Old Town

Lobby
Laundry room
Property entrance
Room amenity
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Place, Pasadena Convention Center
    ‪10 min walk‬
  • Place, Pasadena City Hall
    ‪13 min walk‬
  • Place, California Institute of Technology
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪56 min drive‬

Room options

Room, 1 King Bed

8.0 out of 10
Very good
(113 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Pasadena

In the heart of Pasadena, Pasadena Inn at Old Town is within a 5-minute drive of Pasadena Convention Center and California Institute of Technology. .This motel is 2.6 mi (4.1 km) from Rose Bowl Stadium and 5.6 mi (9 km) from California State University, Los Angeles.

What's nearby

  • Pasadena Convention Center - 10 min walk - 0.9 km
  • Pasadena City Hall - 13 min walk - 1.2 km
  • Pasadena Playhouse - 17 min walk - 1.4 km
  • Norton Simon Museum - 20 min walk - 1.7 km
  • California Institute of Technology - 3 min drive - 1.9 km

Getting around

  • Del Mar Station - 5 min walk
  • Pasadena Station - 15 min walk
  • Los Angeles Intl. (LAX) - 62 min drive

Restaurants

  • ‪Replicant: Shell - ‬3 min walk
  • ‪Lucky Boy - ‬7 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Houston's - ‬2 min walk
  • ‪Stone Brewing Tap Room - ‬5 min walk

About this property

Pasadena Inn at Old Town

Pasadena Inn at Old Town offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 10 2026 to March 31 2027 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and noon
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

Pasadena Inn at Old Town Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 333 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 199 out of 1007 reviews
Rating 4 - Poor. 142 out of 1007 reviews
Rating 2 - Terrible. 110 out of 1007 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicoli

Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice joint. Staff was amazing and the free complementary breakfast is die for. 4 thumbs up.
Stayed 1 night in Dec 2025

8/10 Good

FEI

Stayed 2 nights in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
it was a nice place with good workers and very helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Julio

Stayed 1 night in Jan 2026

8/10 Good

Alicia Karin

Stayed 2 nights in Jan 2026

10/10 Excellent

German

Stayed 1 night in Jan 2026

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities
The staff was courteous, the room was clean, affordable and convenient to the convention center.
Stayed 3 nights in Jan 2026

10/10 Excellent

German

Stayed 2 nights in Jan 2026

10/10 Excellent

Emily

Stayed 1 night in Jan 2026

10/10 Excellent

Zackary

Stayed 1 night in Jan 2026

10/10 Excellent

German

Stayed 2 nights in Jan 2026

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Great
Stayed 4 nights in Jan 2026

2/10 Terrible

Nathanael

Disliked: Cleanliness, staff & service, property conditions & facilities
Moldy shower, filthy floors, torn shade with broken mechanism anyway and did not cover the window, maid service was set for every THIRD day, clean linen and more than 2 towels required special request. Desk unmanned for long periods. Phone to outside was dysfunctional. One chair. TV service incomprehensible. Mystery extra $50 charge appeared on bill. Price should have been $29 a night.
Stayed 2 nights in Jan 2026

6/10 Okay

Dita

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great location, but the room was less than stellar. Curtains were dirty and there was water damage all over the walls and ceiling in the bathroom. The room was clean, but overall condition not great
Stayed 3 nights in Jan 2026

8/10 Good

Jennifer E

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good customer service.
Stayed 4 nights in Jan 2026

10/10 Excellent

Solomon

Stayed 1 night in Jan 2026

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
The woman who checked us in was fantastic.
Stayed 2 nights in Jan 2026

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fast, easy check-in. Clean room. Whole Foods store basically across the street. Plenty of parking. Good place to stay for the occasional appearance before the Ninth Circuit Court of Appeals.
Stayed 1 night in Jan 2026

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was fine except they said they had full hot breakfast and instead they had grab and go muffins. They should have updated to indicate that as the breakfast was a factor in picking this hotel.
Stayed 4 nights in Jan 2026

4/10 Poor

Shannon

Stayed 2 nights in Jan 2026

6/10 Okay

Hector

Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
It was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Crystal, Los Angeles

Stayed 1 night in Jan 2026

8/10 Good

Sheri

Stayed 4 nights in Dec 2025