Hilton Los Angeles/Universal City

Property class: 4

Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, pool loungers
Creator video - submitted by Becky Garcia
Meeting facility
Property amenity
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪3 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪5 min walk‬
  • Place, Universal CityWalk
    ‪7 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪37 min drive‬

Room options

Corner Room with Sofa Bed

  • Sleeps 4

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

7.2 out of 10
Good
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(223 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Diplomat Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • Sleeps 4
  • 1 King Bed

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Universal)

9.2 out of 10
Wonderful
(55 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Double Beds, Executive Level (Universal)

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking (Universal)

8.2 out of 10
Very good
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.4 out of 10
Exceptional
(66 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(174 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.2 out of 10
Wonderful
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed, Corner

9.4 out of 10
Exceptional
(30 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(40 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Floor Corner Room With Sofabed

  • Sleeps 4

Corner Room with Sofa Bed and Universal View

  • Sleeps 4

One Bedroom Suite Universal View

  • Sleeps 4

One Bedroom Suite

  • Sleeps 4

Executive Floor Corner Universal View Room with Sofabed

  • Sleeps 4

King Corner Mobility and Hearing Accessible Room with Tub

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Executive Floor Two Double Room

  • Sleeps 4

Executive Two Double Room with Universal View

  • Sleeps 4

Executive Two Queen Room

  • Sleeps 4

Executive Floor King Room with Universal View

  • Sleeps 2

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(131 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(79 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Two Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Diplomat King Suite

  • Sleeps 4

Directors King Suite

  • Sleeps 4

Two Queen Room with Universal Studios View

  • Sleeps 4

Room with 2 Double Beds and Bathtub - Mobility/Hearing Accessible

  • Sleeps 4

1 King Room With Roll In Shower-Mobility/Hearing Accessible

  • Sleeps 2

1 King Room With Roll In Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Bathtub-Mobility And Hearing Accessible

  • Sleeps 2

2 Dbl Mobility/Hearing Access Bathtub

  • Sleeps 4

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room

  • Sleeps 2

Executive Floor King Room

  • Sleeps 2

Similar properties

About the area

Universal City

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district, within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. .This hotel is 2.8 mi (4.5 km) from Warner Brothers Studio and 2.8 mi (4.6 km) from Hollywood Bowl.

What's nearby

  • Universal Studios Hollywood - 3 min walk - 0.3 km
  • The Wizarding World of Harry Potter™ - 5 min walk - 0.5 km
  • Universal CityWalk - 7 min walk - 0.6 km
  • iFLY Hollywood Indoor Skydiving - 10 min walk - 0.9 km
  • Warner Brothers Studio - 5 min drive - 2.3 km

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 25 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Bubba Gump Shrimp Co. - ‬9 min walk
  • ‪Isla Nu-Bar - ‬15 min walk
  • ‪Cocina Mexicana - ‬9 min walk

About this property

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 495 guestrooms featuring flat-screen televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Stop by Cafe Sierra for lunch, dinner, or brunch, where this restaurant specializes in Californian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Universal City? This hotel has 32001 square feet (2973 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 6 2026 to July 10 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Front desk
  • Lobby

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day
  • Service fee: 4 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Hilton Los Angeles/Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2065 out of 3059 reviews
Rating 8 - Good. 546 out of 3059 reviews
Rating 6 - Okay. 241 out of 3059 reviews
Rating 4 - Poor. 106 out of 3059 reviews
Rating 2 - Terrible. 101 out of 3059 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay if you’re going to universal studios
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes! The room was nice and clean. Also the staff we encountered were all nice, friendly and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jo

Stayed 3 nights in Jan 2026

10/10 Excellent

SHERI

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Hotel was beautifully maintained , the staff were friendly and welcoming!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 3 nights in Nov 2025

10/10 Excellent

Bao

Stayed 2 nights in Jan 2026

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great bellhop, excellent help from the front desk.
Stayed 1 night in Jan 2026

10/10 Excellent

Maged

Stayed 2 nights in Jan 2026

8/10 Good

Ruben

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff great, room great, pricey but worth it for access to Universal Studios.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect!
Stayed 1 night in Jan 2026

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel amenities were great along with the clean room and easy walk to Universal Studios.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rubi

Liked: Cleanliness, staff & service, amenities
Noice
Stayed 2 nights in Jan 2026

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean with an amazing view to Universal Studios!
Stayed 2 nights in Jan 2026

10/10 Excellent

Heidi

Wonderful hotel and staff! Universal was so easy to get and from! The jeweler in the lobby was fantastic! Food was amazing! Top notch customer service by all staff members! and stay! Highly recommend!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ben

Stayed 1 night in Jan 2026

10/10 Excellent

daniel

Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Sheryl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and quiet. Staff at desk very courteous. Loved the shuttle.
Stayed 1 night in Jan 2026

8/10 Good

Shaunte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We didn’t venture out in the hotel much outside of our room and the lobby so I don’t have much feedback of the overall appearance of the hotel, but our room was clean and it was nice. The staff at the front desk was polite and the couple of times I had to speak with someone over the phone, they were accommodating and polite as well. The only drawback for me personally about the room was while the bathroom was clean and spacious I would suggest a towel rack being put in the rooms. Especially when you know that there’s more than one person in the room. There was only one hook for a towel to be hung so it made it a little challenging for that. Also an extra couple of hooks inside of the shower for people who use more than one towel to bathe would be helpful. Also, the sink in our room had a slow drain so almost 5 seconds into turning on the water, the sink would fill up. Lastly, I would suggest a shower liner in addition to the shower curtain just to avoid the cloth being inside of the shower and to help prevent water getting on the floor. Other than that, everything was nice. They have a shuttle that runs about every 15 minutes or so to and from the Universal Studios theme park which was great. I know it’s a far reach, but it would be nice if they had an airport shuttle as well.
Stayed 3 nights in Jan 2026

10/10 Excellent

Luis

Stayed 3 nights in Jan 2026

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities
All the staff were phenomenal. Hugely efficient and hospitable. Danny in particular was incredibly warm and helpful, nothing was too much trouble when helping me with my suitcases.
Stayed 6 nights in Jan 2026

10/10 Excellent

Roongrote

Liked: Cleanliness
Stayed 4 nights in Jan 2026

6/10 Okay

Marquise

The room was great however our patio was not
Stayed 3 nights in Jan 2026

4/10 Poor

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hot water in the shower never got hot. It was lukewarm at best. We had one coffee cup. The Starbucks that was located in the lobby, their food was subpar. They kept a display for sandwiches that they did not have. They didn’t even have a sign that said they were out of certain things.
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel for visiting universal studios.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026