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Best Western Louisville East Inn & Suites

2.5 star property

Photo gallery for Best Western Louisville East Inn & Suites

Indoor pool
Lobby
Free daily full breakfast
Room amenity
Free daily full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Hunnington Place Shopping Center
    ‪17 min walk‬
  • Place, Jeffersontown Commons Shopping Center
    ‪20 min walk‬
  • Place, Indiana Emergency Care
    ‪7 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Suite with Kitchen

  • Sleeps 4

King Room with Microwave and Refrigerator

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Mobility Accessible King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Queen Suite

  • Sleeps 6

King Suite

  • Sleeps 4

King Room

  • Sleeps 2

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  • Free Wi-Fi
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includes taxes & fees
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About the area

Louisville

With a stay at Best Western Louisville East Inn & Suites in Louisville (Jeffersontown), you'll be within a 5-minute drive of Hunnington Place Shopping Center and Indiana Emergency Care. .This hotel is 11.9 mi (19.1 km) from Kentucky Exposition Center and 14 mi (22.6 km) from Churchill Downs.

What's nearby

  • Malibu Jack's - 14 min walk - 1.2 km
  • Hunnington Place Shopping Center - 17 min walk - 1.5 km
  • Jeffersontown Commons Shopping Center - 20 min walk - 1.7 km
  • Skyview Park - 6 min drive - 1.7 km
  • Indiana Emergency Care - 7 min drive - 4.4 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪IHOP - ‬3 min drive

About this property

Best Western Louisville East Inn & Suites

Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 101 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 393 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Dora

Stayed 3 nights in Dec 2025

10/10 Excellent

Tiffney

Stayed 1 night in Dec 2025

4/10 Poor

Vickie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place has bed bugs
Stayed 2 nights in Dec 2025

8/10 Good

David

Stayed 1 night in Dec 2025

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice, beds a little lumpy but otherwise I slept well. Breakfast was delicious. Front desk was super friendly and made everything easy. I only wish they had more parking, lol! 10/10 they are also renovating everything as well 😀
Stayed 1 night in Dec 2025

10/10 Excellent

Jerome

Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Chandra

.
Stayed 2 nights in Oct 2025

6/10 Okay

Bobbi

Stayed 1 night in Nov 2025

10/10 Excellent

Jamillah

Stayed 1 night in Nov 2025

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a staple in my travels when considering the Louisville Kentucky area
Stayed 2 nights in Nov 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Clean rooms clean towels and quit and good breakfast added
Stayed 2 nights in Nov 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

4/10 Poor

Jose

Stayed 1 night in Nov 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean.
Stayed 1 night in Nov 2025

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, amenities
This location was Clean all around , helpful staff members stood out as well.
Stayed 4 nights in Nov 2025

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

8/10 Good

Zachery

Business traveller
Liked: Cleanliness, property conditions & facilities
Everything was great except the cold and hot were reversed in the shower. Everything is was good from breakfast to the room and the stay! Room was better than most we have stayed in the area previously. Would definitely recommend checking them out!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Liked: Staff & service, amenities
Clean room Good parking Good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

GABRIELA

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

elfi

Liked: Staff & service
no comment
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrible...flies everywhere
Stayed 1 night in Oct 2025