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Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5 star property

Photo gallery for Crowne Plaza Louisville Airport Expo Ctr by IHG

Property amenity
Point of interest
Exterior
Ballroom
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
830 Phillips Lane, Louisville, KY, 40209
  • Place, Kentucky Kingdom
    ‪6 min walk‬
  • Place, Freedom Hall
    ‪11 min walk‬
  • Place, Kentucky Exposition Center
    ‪12 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪1 min drive‬

Room options

Premium Room, 2 Queen Beds

7.6 out of 10
Good
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Junior Suite, 1 King Bed (Presidential)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(26 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed

  • 145 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Conference Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(190 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

7.4 out of 10
Good
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.4 out of 10
Very good
(10 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Louisville

Located in Louisville (Fairgrounds), Crowne Plaza Louisville Airport Expo Ctr by IHG is within a 15-minute walk of Kentucky Exposition Center and Kentucky Kingdom. .This hotel is 2.5 mi (4 km) from Churchill Downs and 1.7 mi (2.7 km) from University of Louisville.

What's nearby

  • Kentucky Kingdom - 6 min walk - 0.6 km
  • Highland Festival Grounds - 8 min walk - 0.7 km
  • Freedom Hall - 11 min walk - 0.9 km
  • Kentucky Exposition Center - 12 min walk - 1.1 km
  • University of Louisville - 3 min drive - 4.8 km

Getting around

  • Louisville Intl. Airport (SDF) - 4 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Starbucks - Post Security - ‬3 min drive
  • ‪Arby's - ‬3 min drive
  • ‪Subway - ‬17 min walk

About this property

Crowne Plaza Louisville Airport Expo Ctr by IHG

Crowne Plaza Louisville Airport Expo Ctr by IHG offers 588 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 588 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a meal at Al's Table or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Louisville? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and 21 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Al's Table - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 to 24 for adults and USD 22 to 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al's Table

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • 50,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 225 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 to 24 for adults, and USD 22 to 24 for children
  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 831 out of 1256 reviews
Rating 8 - Good. 219 out of 1256 reviews
Rating 6 - Okay. 111 out of 1256 reviews
Rating 4 - Poor. 45 out of 1256 reviews
Rating 2 - Terrible. 50 out of 1256 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Dana M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nicely renovated, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Nicole at the front desk was great. Room was nice and clean. Bedding was good. Pool was nice. Overall, we really enjoyed our stay. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Shuttle Service; close proximity to the Convention Center and Airport. Staff very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Slavka

Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Dana

Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Desk attendant friendly. Room was very clean, however hallways/common areas were not. The ice machine by our room wasn't in working order. No optional upcharged breakfast buffet; they told us we needed to order from the menu because the hotel was only at 16% occupancy. I was also told the pool was open, but discovered that it was padlocked. I had to call the front desk to get into the pool.
Stayed 1 night in Dec 2025

10/10 Excellent

LJuca

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was great. Staff only needed to refresh coffee pods for Keurig, cups. Otherwise stay was great.
Stayed 4 nights in Dec 2025

8/10 Good

Hamid

Business traveller
Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Dec 2025

10/10 Excellent

Kellie

Stayed 1 night in Dec 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds were comfortable. Overall quiet hotel. Friendly professional staff. HOWEVER, The room was missing a microwave. And there was a cheeto laying on the floor by the the dresser and wall. Table lights by bed were way to bright.
Stayed 1 night in Dec 2025

8/10 Good

Charles

The room was clean but there were no cups in the room and the TV was a problem
Stayed 1 night in Dec 2025

8/10 Good

Kelly

Stayed 2 nights in Dec 2025

10/10 Excellent

Lars

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful! The staff, especially in the restaurant was great! The room was clean and comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carsten

Liked: Staff & service
Love the shuttle!
Stayed 3 nights in Dec 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Friendly, helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Stayed 1 night in Dec 2025

10/10 Excellent

Lawrence

Stayed 1 night in Dec 2025

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
the lady that was working the front desk in the morning on December 15th was absolutely wonderful. She helped us out a lot and it meant a lot to me. the food was amazing. son loved that your pool was opening and had fun himself. overall great experience and when i come back to visit in the summer definitely staying again
Stayed 1 night in Dec 2025

10/10 Excellent

Ann-Marie

Stayed 1 night in Dec 2025

6/10 Okay

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, hotel was nice, room comfortable and close to airport and exposition center. Only thing I didn’t like was the hotel shuttle woman that was working she was rude and when I needed to be dropped off closer to the west wing hall she said she couldn’t take me any closer. Which wasn’t true because every other hotel shuttle was dropping off in front of that wing. I had to walk from one end of the center in the freezing cold right before my competition. If you don’t want to work then you shouldn’t have a driving job.!!! Other hotel staff was nice but 12/14 whoever that lady was driving at 6am should be fired.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The check in staff were courteous and helpful. They were all respectful of my daughter who has a disability
Stayed 1 night in Dec 2025