We stayed here for the festival and while I can put up with most things, this place was frustrating.
Now I can give the benefit of the doubt and say that the basics were covered. Hot water, fresh towels, and even free complementary breakfast each day. The ladies that served breakfast and handled day time cleaning within the hotel room were very nice.
However, that’s where the positives end.
I found it very frustrating that there wasn’t any consistent front desk staffing at night; yet there’s security staff everywhere. I feel like perhaps there’s room for cross training with how many staff members were lingering around and how many customers needed help; because it definetly wasn’t just us lingering around the lobby, waiting for someone to help us.
On top of that we were having constant key card issues, which resulted in us having to go downstairs every day of our trip and get them reset for our door.
There was a constant smell of wet sewage or perhaps mildew in the lobby. And we actually chose to check out a day early because my roommate felt that it was making her sick as the trip progressed.
I recognize that this place has an overarching mission to help those who have difficulties finding work, and I appreciate it. But this place just comes across as very disorganized and unfriendly.
I wouldn’t recommend it unless you have no other options.