See all properties
Save

MainStay Suites Louisville Jeffersontown

2.5 star property

Photo gallery for MainStay Suites Louisville Jeffersontown

Compact kitchen with microwave, coffee maker, and dishwasher.
Relax in a serene outdoor space with a gazebo, picnic table, and bench, surrounded by mature trees and a grassy field.
Meetings and relaxation come together in this stylish room, featuring a large conference table, comfortable sofa, flat-screen TV, and a unique piece of art.
Hotel entrance with potted plants and a parking lot.
Enjoy cooking and dining in this well-equipped kitchen with a central island and seating area.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
11762 Commonwealth Dr, Louisville, KY, 40299
  • Southeast Christian Church
    ‪3 min drive‬
  • Mall St. Matthews
    ‪9 min drive‬
  • E.P. Tom Sawyer State Park
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Two single beds with white linens are positioned side by side against a light green wall, accompanied by a bedside table and framed artwork.

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Cozy retreat with a kitchenette, featuring a bed, microwave, coffee maker, and refrigerator.

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(50 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.

Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Two single beds with wooden headboards and white bedding, a cityscape artwork, and a desk with a chair.

Clarion Pointe Louisville East

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1098)
The price is NZ$149
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Clarion Pointe Louisville East

About the area

Louisville

With a stay at MainStay Suites Louisville Jeffersontown in Louisville (Jeffersontown), you'll be within a 5-minute drive of Southeast Christian Church and Stonefield Square Shopping Center. .This hotel is 13.9 mi (22.4 km) from Kentucky Exposition Center and 14.1 mi (22.7 km) from KFC Yum Center.

What's nearby

  • Southeast Christian Church - 3 min drive - 2.4 km
  • Mall St. Matthews - 9 min drive - 11.7 km
  • E.P. Tom Sawyer State Park - 9 min drive - 8.1 km
  • Oxmoor Center - 10 min drive - 12.7 km
  • Valhalla Golf Club - 10 min drive - 11.5 km

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Yoki Buffet - ‬8 min walk
  • ‪Main Event Entertainment - ‬4 min drive
  • ‪Recbar - ‬5 min drive

About this property

MainStay Suites Louisville Jeffersontown

Hotel in Louisville with a fitness center and a 24-hour front desk
MainStay Suites Louisville Jeffersontown offers 76 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 76 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area. Additional amenities at this hotel include barbecue grills and a vending machine.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

MainStay Suites Louisville Jeffersontown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1004 reviews
Rating 8 - Good. 298 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 83 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Tonjanika

Liked: Cleanliness, property conditions & facilities, room comfort

Front desk clerk needs a talking to!!

The only concern I had was at checkout no one was around to check me out. However, the housekeeper assisted in helping me find the front desk clerk. Who in my opinion should be fired if this keeps happening to customers, Seems as if she sends people around to see if we are checking out and then checks us out so they can disappear. She told me that I had gotten a receipt but I had never seen her before and didn’t get one. She didn’t know how to print it and got this nice man to help her retrieve it’s Plus my receipt did not match my payment.
Stayed 1 night in May 2025

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
It was good enough for sleeping for the Derby. First floor hallway smelt like pot every day. Rooms are out dated. Pillows! Oh my...1/2 the size of a normal one. Expedia listed breakfast included...they haven't had it since covid. That stunk as we were counting on that. Staff was helpful but some liked the F word not nothing we were around. Not sure we will go back.
Stayed 3 nights in May 2025

10/10 Excellent

Leah

Stayed 3 nights in Apr 2025

10/10 Excellent

Joel

Stayed 1 night in May 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities

Derby Weekend Hotel

Hotel smelled like smoke. Very dated. Bathroom sink and tub were clogged somewhat so they backed up. Hotel staff went knocking on every door to try to find an air fryer that is supposed to be in the hotel. Walls were thin so we could hear the tvs next door. Towels and bedding seemed clean enough. Not too bad for the price but won't stay here again
Stayed 1 night in May 2025

8/10 Good

Stephen

Stayed 26 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Tiffany

Liked: Staff & service
We literally just sold our home and our new one was not ready yet so we had to stay here for almost three weeks, short notice the ladies at the front desk was very helpful and friendly anytime I needed something they was there to help me, but the cleaning lady did not do a good job at all so I just went behind her and cleaned everything.
Stayed 25 nights in Mar 2025

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, room comfort
Wow, first walking in the place was light bright and airy which I liked cleaned things I did not like was thin walls and I was told the Internet was out for the TV but not sure if I really believe that because I was fine using my tablet. The price was good and that is good because there was no breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Krystina

Disliked: Cleanliness, property conditions & facilities
Walking into the hotel, it reeked of weed. Most of the staff were friendly.
Stayed 2 nights in Apr 2025

4/10 Poor

Jennifer

Business traveller
Disliked: Property conditions & facilities

Will not be back

TV not working. WiFi was poor. No USB charging ports.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for extended stays. I've been here 2x, not an issue. If you are only staying 1 night, there will probably be no ice. Each freezer makes it's own and it takes a few.
Stayed 4 nights in Mar 2025

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel. HORRIBLE STAFF.

Staff was very rude & not helpful at all.
Stayed 7 nights in Apr 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 8 nights in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

tammy

Stayed 9 nights in Mar 2025

10/10 Excellent

AULONKA

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property and the staff was excellent. My only dislike is that there is no respect for people who are not pet friendly. I was annoyed by seeing dog waste on the ground in that parking was extremely offended when exiting one evening that a pet owners had to hold their dogs back with great restraint while they aggressively barked and growled at me walking by. For this reason the facility should use a seperate entrance/exit for pets.
Stayed 10 nights in Mar 2025

10/10 Excellent

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay, except for a number of noisy guests during the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristoffer

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so outgoing. They acknowledged you everytime you went in and out of the entrance. They were exceptionally friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Soad

Stayed 7 nights in Feb 2025

2/10 Terrible

Jemarkus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Workers and people staying there smoking right in front of the main door … didn’t have hot water my last 4 days staying
Stayed 7 nights in Feb 2025

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. There were dogs barking all night long as well as people yelling outside. Luke warm water in the shower.
Stayed 3 nights in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I had no access to the back of the TV to plug my streaming services in.
Stayed 1 night in Feb 2025