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Best Western The Hatfield Hotel

3.5 star property

Photo gallery for Best Western The Hatfield Hotel

Serves lunch and dinner
Standard Room, 1 Double Bed, Non Smoking, Sea View
Flat-screen TV
Check-in/check-out kiosk
Outdoor wedding area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • South Beach
    ‪3 min walk‬
  • Lowestoft Harbour
    ‪5 min drive‬
  • Pleasurewood Hills
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • 71 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 2 Single Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Sea View

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Lowestoft

With a stay at Best Western The Hatfield Hotel in Lowestoft, you'll be within a 10-minute drive of Norfolk Broads and South Beach. .This hotel is 11.6 mi (18.7 km) from Southwold Beach and 0.7 mi (1.2 km) from Hollywood Cinema.

What's nearby

  • South Beach - 3 min walk - 0.3 km
  • Hollywood Cinema - 4 min walk - 0.4 km
  • The Marina Theatre - 16 min walk - 1.4 km
  • Lowestoft Harbour - 5 min drive - 3.7 km
  • Pleasurewood Hills - 7 min drive - 5.2 km

Getting around

  • Lowestoft Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 54 min drive

Restaurants

  • ‪Spring Tide - ‬6 min walk
  • ‪Plough & Sail - ‬4 min walk
  • ‪KFC - ‬1 min walk
  • ‪The Harbour Inn - ‬6 min walk
  • ‪Beau Thai - ‬8 min walk

About this property

Best Western The Hatfield Hotel

Hotel in Lowestoft with a 24-hour front desk and a restaurant
Best Western The Hatfield Hotel offers 33 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Stay in one of 33 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at LT1 Fish and Chips & More, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 10:30 AM.
LT1 Fish and Chips & More - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Terrace - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Best Western The Hatfield Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 425 reviews
Rating 8 - Good. 161 out of 425 reviews
Rating 6 - Okay. 61 out of 425 reviews
Rating 4 - Poor. 18 out of 425 reviews
Rating 2 - Terrible. 11 out of 425 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff, especially Robert on the front desk. Very easy to find, very good parking and the hotels overall look is quite a nice one. My sea view room was like being in a bedroom of your very own and it was nice warm and cosy with the sound of the sea at the window. Breakfast was extremely nice, you alway expect a nice breakfast but this one exceeded my expectations. Overall a very good hotel and very nice stay, only critique I have and it’s not a big deal but I was on the first floor next to the stairs so a lot of foot traffic and you can hear pretty much everything on going on downstairs until the last person goes to bed or ends shift.
Stayed 1 night in Mar 2025

8/10 Good

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bedroom 109 was I think above the kitchen so heard noises from the kitchen activities. The shower bifold door hinge was broken so the magnetic strips never worked in properly closing the shower doors. The room was comfortable with a single bed and we'll heated. The food was excellent, including the main meals and my 2 breakfasts. The kippers were to die for!...beautiful oily fish... wonderful way to start the day!! I would recommend the hotel and I would come again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Ethan

Stayed 1 night in Feb 2025

2/10 Terrible

Tom

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice food, room too hot!

Staff very friendly, breakfast was really good. Would have loved bigger portions for hot breakfast as so good. Room however was very hot, even after turning burning hot radiator off and opening window as much as we could. Could not turn bathroom radiator off so still kept room very warm.
Stayed 1 night in Feb 2025

8/10 Good

Stephen G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lowestoft Good Stay

Nice hotel, friendly staff, good food.
Stayed 1 night in Oct 2024

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

keith

Stayed 1 night in Jan 2025

6/10 Okay

John

Liked: Room comfort

Not the greatest but ok

A rather dated hotel but value for mo rat was fine. Creaky floor boards which meant you heard lots of movement so not a great sleep. In the morning at breakfast the kitchen and waitress were talking on and swearing which was very disappointing. The setting of the hotel is very good
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Pre New Year 3 night get away

We had a lovely stay over three nights late December. All staff very friendly and polite. Room very good, plenty of room (204). Cooked breakfast tasty and well presented. Room nice and warm and splendid view of beach and sea. Thank you Mark and Helen Fenton
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay, change the shampoo...

Great price and great views, I love this area of England. The hotel did seem a little dated and the food fairly overpriced. However the breakfast was great! Spacious rooms however not much amenities in the rooms and the shower gel etc is horrible. Dont use it. Use your own.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brendan

Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Stayed 2 nights in Nov 2024

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

R

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rob

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poor stay.

Room was cold as was the shower. I have stayed here many times for work, reported these issues in the morning, but no follow up. Also getting a VAT receipt for my meal was an issue.
Stayed 1 night in Nov 2024

10/10 Excellent

mary

Great

Lovely hotel, staff friendly, excellent Sunday carvery, and breakfast, and on seafront
Stayed 1 night in Nov 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service

Good value for money

We had a nice stay at this hotel which was in a good location. Good value for money which included a very nice breakfast. Mattress was a bit old and uncomfortable and could do with being replaced.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a very reasonable price
Stayed 2 nights in Nov 2024

2/10 Terrible

christina

Lovely break

Lovely. Overlooks the sea which was lovely the staff were very helpful we found it very relaxing which is what we wanted
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024