Quality Inn & Suites Lubbock South

2.5 star property

Photo gallery for Quality Inn & Suites Lubbock South

Suite, 1 King Bed, Accessible, Non Smoking
Lobby
Free buffet breakfast
Indoor pool
Desk, iron/ironing board, WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5828 I 27 S, Lubbock, TX, 79404
  • Place, Clapp Park
    ‪3 min drive‬
  • Place, Hub City Unleashed Dog Park
    ‪3 min drive‬
  • Place, Texas Tech University
    ‪7 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪12 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 King Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Lubbock

With a stay at Quality Inn & Suites Lubbock South, you'll be centrally located in Lubbock, within a 10-minute drive of Texas Tech University and Clapp Park. .This hotel is 1.7 mi (2.7 km) from Hub City Unleashed Dog Park and 2.2 mi (3.6 km) from Municipal Garden and Arts Center.

What's nearby

  • Clapp Park - 3 min drive - 2.7 km
  • Hub City Unleashed Dog Park - 3 min drive - 2.7 km
  • Buddy Holly Center - 4 min drive - 5.6 km
  • Texas Tech University - 7 min drive - 6.4 km
  • University Medical Center - 8 min drive - 11.2 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Stripes - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪El Charro - ‬19 min walk

About this property

Quality Inn & Suites Lubbock South

Hotel in Lubbock with an indoor pool and free breakfast
Quality Inn & Suites Lubbock South offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features wireless internet access (surcharge) and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Quality Inn & Suites Lubbock South Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 346 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 126 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

George

Travelled with family
Old no towels
Stayed 2 nights in Oct 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Fixed lightning issue in bathroom right away.
Stayed 2 nights in Oct 2025

4/10 Poor

Choi, Seaside

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our very first encounter with the staff member was not with a hello or welcome, but with a reminder that she would not check us in early. It was 2:34 pm. She was condescending and rude. The rooms were ready. The room itself has dim lights, a torn curtain, a phone that was broken, and stains on the bathroom walls that I care not to think about. This is definitely one to skip.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lubbock Trip

Ample parking, clean room and glad there was a shower in lieu of bathtub (senior citizen). The breakfast was disappointing (limited) and was sad there is not Senior Discount or AARP discount available.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Nice
Stayed 2 nights in Oct 2025

2/10 Terrible

Hugo

Disliked: Cleanliness, property conditions & facilities
The property was rundown and smelled like sewage
Stayed 2 nights in Oct 2025

4/10 Poor

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The bed skirt was dirty. The mattress was brown. The box spring had the plastic corner half way off so it scraped your leg walking by.
Stayed 2 nights in Oct 2025

4/10 Poor

Kassandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this place. It smelled like rotten food when you walked in the front doors. Everything from floors, counters, and public spaces were dirty and were not maintained. The smoke detector battery was beeping in the middle of the night. We called the front desk, they had no replacement batteries, and asked what they were supposed to do. We informed them we couldn’t sleep with the noise. A guy came and ripped it off of the ceiling. It wasn’t replaced or fixed for the next 2 days we were there. The spa was broken and they said it had been like that for a while. There were old dirty and crusty socks in the gym. It was obvious they don’t clean or maintain anything. I would NOT recommend staying there.
Stayed 2 nights in Oct 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Average hotel for the price. Owners or I’m assuming owners were rude and not helpful. We had 3 of us in the room with two queens couldn’t get towels and ultimately refused to give us them. I wouldn’t recommend
Stayed 1 night in Oct 2025

4/10 Poor

Alfredo, sunnyside

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price per night was inflated due to Texas Tech having a home game. The condition of our room was very poor - mold, peeling paint, torn curtains. The door doesn’t latch well. We couldn’t leave due to no other options available. Buyer be ware.
Torn curtains in RM 114
Peeling paint with mold in bathroom - RM 114
Stayed 3 nights in Oct 2025

10/10 Excellent

Kryana Myca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a big parking space they serve good breakfast. The rooms are clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

6/10 Okay

Donald

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Breakfast looked ok but coffee was weak snd only warm. No fan on bathroom so foggy mirrors. Hold in our bathroom room ceiling and we could hear music from room above us
Stayed 1 night in Oct 2025

6/10 Okay

Kwyndala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel was great, staff was helpful and friendly, the rooms were clean and nice. The only issue was that the beds were very hard and uncomfortable. We all woke up sore.
Stayed 1 night in Oct 2025

4/10 Poor

Lily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel hours were different than what was on hotels.com. I had to pay for another room and an additional late check in fee and my room had no electricity
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Standard and affordable
Stayed 1 night in Oct 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room definitely showing it's wear and tear. AC unit sounded like a motorcycle engine all night long. Bed mattresses were old and had sink holes. Room towels were worn out. Definitely not worth $200 a night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient and clean
Stayed 7 nights in Oct 2025

6/10 Okay

Tommy

Travelled with family
Disliked: Property conditions & facilities
Couch in our room had stains on it and the place was just not clean completely to other properties.
Stayed 2 nights in Oct 2025

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room smelled, curtains falling apart, bathroom shower needed repairs. This is my first and last time.
Stayed 2 nights in Oct 2025

2/10 Terrible

ALBERT

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad facility, not well maintained. Will not recommend
Stayed 2 nights in Oct 2025

2/10 Terrible

Joan

Business traveller, Travelled with partner
Disliked: Amenities
I am requesting a refund! They allowed someone to repair their vehicle right outside our window. They were beating on a wheel with a hammer for over 2 hours. After several trips to the front desk where they didn’t help at all we left. Yes had our tv on and still couldn’t sleep because of the noise.
Stayed 1 night in Oct 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room and paid for it then not allowed to stay and was told multiple excuses why and then said it was a no show so they wouldn't have to refund the money! I would not risk your money with these people.
Stayed 1 night in Oct 2025

10/10 Excellent

THOMAS, Goshen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stopover.
Stayed 1 night in Oct 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Desk clerk was very friendly and helpfull. We have stayed there several times on our way. Will continue to stay there.
Stayed 1 night in Oct 2025