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Hotel Ilaria

4.0 star property

Photo gallery for Hotel Ilaria

Front of property – evening/night
Self-parking (surcharge) 22 per day
Standard Room, 1 Bedroom
Breakfast area
Sun deck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View map
Via Del Fosso 26, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪3 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Place, Piazza Napoleone
    ‪8 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬

Room options

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance)

Camera Superior (Depandance)

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Depandance)

Suite (Depandance)

Suite (Depandance)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Camera matrimoniale piccola

Premium bedding, down duvets, minibar, in-room safe

Camera matrimoniale piccola

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Lucca

With a stay at Hotel Ilaria in Lucca (Lucca Historical Center), you'll be steps from Porta San Gervasio and Villa Bottini. .This family-friendly hotel is 12.4 mi (20 km) from Leaning Tower and 14 mi (22.5 km) from Cisanello Hospital.

What's nearby

  • Walls of Lucca - 3 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Basilica of San Frediano - 6 min walk - 0.6 km
  • Piazza dell'Anfiteatro - 6 min walk - 0.6 km
  • Piazza Napoleone - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 11 min walk
  • Galileo Galilei Airport (PSA) - 39 min drive

Restaurants

  • ‪Mara Meo - ‬4 min walk
  • ‪Bar Montecatini - ‬10 min walk
  • ‪Pasticceria Dianda - ‬4 min walk
  • ‪Piccola Soave - ‬4 min walk
  • ‪Bar Osteria Lo Stellario - ‬3 min walk

About this property

Hotel Ilaria

Family-friendly hotel with a 24-hour front desk and a coffee shop
Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a hot tub and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 guestrooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.
Enjoy recreation amenities such as a hot tub or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Lucca? This hotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary manager's reception is offered each day.
Onsite venue - This bar specializes in Italian cuisine and serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per room (roundtrip)
  • Airport shuttle fee per child: EUR 100 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 35 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned hotel, with very helpful and pleasant staff. The breakfast was good and more than adequate. Easy walking distance to the old city, and not too far from the railway station. This was our second visit to this hotel.
Stayed 5 nights in Sep 2025

6/10 Okay

Fereidoon

Liked: Staff & service, property conditions & facilities
Center of the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 5 nights in Aug 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel . Friendly reception staff . Good at explaining the complimentary drinks and happy hour arrangements etc. Very helpful arranging restaurant bookings and sourcing tickets for Puccini opera evening. Breakfast in the morning was substantial with beautifully prepared pastries and Italian sweet cakes . Liked the location . All walkable would go back but ask for a bigger room as the double we paid for was not that big
Stayed 1 night in Sep 2025

10/10 Excellent

Abigail

Stayed 3 nights in Aug 2025

2/10 Terrible

Kim Evan

Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel providing a comfortable and luxurious base to explore Lucca
Stayed 3 nights in Aug 2025

10/10 Excellent

Farshad

Liked: Property conditions & facilities
Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in perfect location. Delightful and helpful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Room we had was a bit older in design( dark/stuffy). Staff was great and breakfast a great bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip, Sheffield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time in Lucca and couldn't fault this hotel. Great location for (numerous) laps of the walls. Comfortable rooms, good choice of food and drinks for breakfast and surprise complimentary drinks / cakes in an afternoon. Hot tub and outside lounge area meant we could relax outside. Also complimentary bike hire means you save a fortune from the local bike hire shops. Would definitely recommend and would definitely stay here again. Thank you.
Hire bike outside the hotel
Hire bike out on the walls
View of the hotel from the nearby water fountain
Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade, friendly staff, excellent breakfast too!
Stayed 3 nights in Aug 2025

10/10 Excellent

Mandy Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quiet, clean, great breakfast and happy hour, staff very nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

WELLINGTON

Business traveller
Liked: Amenities
Outstanding service and property
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to train stations and walking distances to places of interest.
Stayed 3 nights in Jul 2025

10/10 Excellent

Beverley

Stayed 3 nights in Jul 2025

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms very smart.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room - clean and spacious. Staff very kind and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From our arrival the team at front desk are the best we have come across, thanks guys! So friendly, helpful as can be (unlike some others in Europe sorry to say). The property is superb, have no doubts. The Dependence suite is awesome, so big and 2 bathrooms located just across the street from the main hotel adjacent to one of the Towers on the wall! Free bikes for riding around the walls were easy & fun. Breakfast good, though maybe a slightly bigger selection of cooked items would be appreciated? Thank you!
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence in Lucca

Return visit after 6 years and hotel as good as we remembered.
Stayed 2 nights in Jul 2025

10/10 Excellent

davy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable and beautiful hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025