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Hotel San Marco

3.0 star property

Photo gallery for Hotel San Marco

Exterior
Front of property
Lobby
Reception
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Via San Marco 368, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪6 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪13 min walk‬
  • Place, Guinigi Tower
    ‪15 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.2 out of 10
Wonderful
(36 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About the area

Lucca

Centrally located in Lucca, Hotel San Marco is within a 15-minute walk of Basilica of San Frediano and Piazza dell'Anfiteatro. .This hotel is 1 mi (1.6 km) from Guinigi Tower and 1.1 mi (1.8 km) from Cathedral of St Martin.

What's nearby

  • Walls of Lucca - 6 min walk - 0.6 km
  • Basilica of San Frediano - 13 min walk - 1.1 km
  • Piazza dell'Anfiteatro - 13 min walk - 1.1 km
  • Guinigi Tower - 15 min walk - 1.3 km
  • Palazzo Pfanner - 16 min walk - 1.4 km

Getting around

  • Lucca San Pietro a Vico Station - 5 min drive
  • Galileo Galilei Airport (PSA) - 41 min drive

Restaurants

  • ‪Momus Cafe' - ‬13 min walk
  • ‪Bar Martini - ‬11 min walk
  • ‪Osteria Al Borgo - ‬8 min walk
  • ‪Caffè Puccini - ‬12 min walk
  • ‪Atelier Damiano Carrara - ‬5 min walk

About this property

Hotel San Marco

Hotel connected to the convention center in Lucca with free parking
Hotel San Marco offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. Televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 42 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Enjoy recreational amenities such as a seasonal outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekends from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekends.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Winery release events

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are available for EUR 18 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18 per night
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 01306970466
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 8 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Hotel San Marco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 439 out of 607 reviews
Rating 8 - Good. 150 out of 607 reviews
Rating 6 - Okay. 18 out of 607 reviews
Rating 4 - Poor. 0 out of 607 reviews
Rating 2 - Terrible. 0 out of 607 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The room was very spacious and clean. The welcome was very friendly. Breakfast had lovely freshly made coffee and lots of choice in the buffet.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. Short walk to city walls. Excellent accommodation, would highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, a lot of variety. Staff were excellent. Location perfect and only a short stroll into the city. Would recommend this hotel to friends
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan and Stephen

Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet hotel. The staff was outstanding and very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Nice staff, location. No vineyards here. But close to the city wall, and gates. 10 minutes walk to central historic district.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel within easy walk of Lucca city wall and city. Very nice pool.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend Hotel San Marco to anyone visiting Lucca. It was a great choice for exploring and enjoying the walled city. Staff is friendly, knowledgeable and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at Hotel San Marco The staff at every level were accommodating and pleasant. The hotel was very clean and well maintained with excellent linens and towels. The garden was lovely the perfect place for a quiet drink or dinner. Would highly recommend this conveniently located property.
Lovely garden and pool
Stayed 3 nights in Sep 2025

10/10 Excellent

Zion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With pure hospitality upon us first stepping into the property, the staff were an essential element to the overall loveliness of our stay at Hotel San Marco. Knowledgable of their area, they were always willing to provide recommendations and transportation plans for the nearest cultural experiences. The room was clean and modern, while the pool and surrounding lobby area encouraged community between guests and the endless opportunities to take in the Tuscan sunset.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Stayed 7 nights in Sep 2025

10/10 Excellent

Michael, Kings Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

September 2025

Absolutely fantastic.close to Centro storico, yet quiet annd secluded. Everyone went out of their way to make my stay perfect. And it was, didn’t want to leave.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Hotel San Marco

From the moment we arrived the staff led by Fabio at the front desk welcomed us and offered all the assistance possible, through our entire visit until we were on our way out when Francesco helped with directions and suggestions. The property is very well kept and an excellent location.
Stayed 1 night in Sep 2025

10/10 Excellent

Kiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucia

Stayed 3 nights in Sep 2025

10/10 Excellent

Lina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca by the pool

Easy access to Lucca, lovely garden with pool and great service. Very friendly and helpful staff. Having breakfast in the garden was great. Overall great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Jari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely frendly and polite, they really take cafe of clients.
Stayed 5 nights in Aug 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the San Marco. Staff are superb, can’t do enough for you. 10 mins to the old town. Nice pool area that was quiet in the day even in August. Would go back
Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulus hotel and staff

Fantastisk skønt hotel, virkelig sødt personale. Morgenmaden er fin, man kan leje cykler så man nemt på 5 min kan komme ned til byen. God placering i forhold til by muren og centrum i byen.
Stayed 3 nights in Aug 2025

10/10 Excellent

Girish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Marco was a wonderful place to stay in Lucca. The location is great—just a short walk from the beautiful walled city, making it easy to explore. The swimming pool was a nice bonus, perfect for relaxing after sightseeing. Fabio at the front desk was outstanding—friendly, helpful, and even taught us a few phrases in Italian. He also gave us great recommendations for places to eat inside the walled city, which turned out to be some of our favorite meals in Lucca. The lady at the snack bar and breakfast service was equally delightful, always courteous and providing exceptional service that made mornings feel special. Hotel San Marco offered both comfort and genuine hospitality, making our time in Lucca even more memorable.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025