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AMERON Luzern Hotel Flora

4.0 star property

Photo gallery for AMERON Luzern Hotel Flora

Lobby sitting area
Terrace/patio
1 bedroom, premium bedding, in-room safe, blackout curtains
Italian cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Chapel Bridge
    ‪2 min walk‬
  • Lucerne Town Hall
    ‪3 min walk‬
  • KKL Lucerne
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Comfort Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Comfort Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Single Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Deluxe Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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The price is NZ$888
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Astoria Lucerne

About the area

Lucerne

A stay at AMERON Luzern Hotel Flora places you in the heart of Lucerne, just a 4-minute walk from Chapel Bridge and within a 5-minute drive of Swiss Transportation Museum. .This hotel is 0.1 mi (0.2 km) from Jesuit Church and 0.2 mi (0.3 km) from Mt. Rigi.

What's nearby

  • Chapel Bridge - 2 min walk - 0.2 km
  • Lucerne Town Hall - 3 min walk - 0.3 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Chateau Guetsch - 13 min walk - 1.1 km
  • Swiss Transportation Museum - 3 min drive - 2.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪Tibits - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Yooji's - ‬3 min walk
  • ‪Caffe Spettacolo - ‬3 min walk
  • ‪Heini - ‬3 min walk

About this property

AMERON Luzern Hotel Flora

Lakefront hotel with a 24-hour business center and a 24-hour front desk
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 161 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a hair salon, shopping on site, and a fireplace in the lobby.
Enjoy a meal at BACiO della MAMMA, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel has 1647 square feet (153 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
BACiO della MAMMA - This restaurant specializes in Italian cuisine.
Bar & Boulevard - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 28 per night)
  • Parking on site (CHF 28 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BACiO della MAMMA
  • Bar & Boulevard

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,647 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per day
Cribs (infant beds) are available for CHF 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 14 for children
  • Self parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night
  • Crib (infant bed) fee: CHF 50.0 per day
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number KZV-SLU-000031

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

AMERON Luzern Hotel Flora Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Great stay convenient to the metro!
Stayed 2 nights in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. The hotel location is second to none. Luzern train ad bus station is less than a block away
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, amenities
Location was great for our 2 night stay in Luzern. 5 min walk from the train station. The breakfast food and staff at Bacio restaurant onsite could be greatly improved. We were asked to move seats at 9am on Sunday so they could set up the afternoon service (brunch was listed to last until 11am). Sadly all the hot food was lukewarm/cold as well.
Stayed 2 nights in Feb 2025

8/10 Good

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

TIMOTHEA JANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for touring around. Staff were very helpful and friendly. Excellent choice at breakfast time. Lucerne is beautiful and definitely worth visiting.
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was in a snowboarding accident and I kept extending my stay. The staff was amazing and understanding , and even asked about my husband almost daily. The bed was a little hard but they brought me a topper.
Stayed 2 nights in Dec 2024

8/10 Good

Chee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Lingling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ameron has great location and it's very close to the train station and the Chapel Bridge. The hotel itself was nice and clean and the room includes good breakfast with big variety. However, there were two issues during our stay: 1) As a family of 4, we booked two rooms. The bathtub drain in one of the rooms (#523) didn't work and the on/off switch for the shower was broken. 2) The sensor of the hotel had problem on the night of New Year's Eve and the alarm went off 5 times at midnight which was disturbing and annoying. Otherwise, it was a nice stay in general.
Stayed 2 nights in Dec 2024

6/10 Okay

Elisabeth, Gloucester

Travelled with family
Liked: Cleanliness, staff & service
Convenient location right by the train station and Chapel Bridge. Very walkable to Old Town. Staff was excellent. However, the room was small and the bathroom very dated. Also, the breakfast buffet was not worth the cost.
Stayed 2 nights in Jan 2025

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Tsai-Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Near the train station(within walking distance) The staffs are really friendly to introduce the area. Will recommend to others.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Near the station and very close to the old town. Good breakfast. Nice staff
Stayed 2 nights in Dec 2024

8/10 Good

Eimee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plug weren’t the right ones, no usbs.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasurable experience!

Very good experience overall. It’s just lack of few amenities in room e.g a microwave, a drying rack would have been handy
Stayed 3 nights in Dec 2024

10/10 Excellent

Edwin

Stayed 1 night in Dec 2024

10/10 Excellent

Jiaci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. 5 min to train station. 3 min to Chapel Bridge and lots of nice restaurants there. Hotel receptionists are really really welcoming, friendly, professional, and truly made out check in to check out the entire experience great!!
Stayed 1 night in Dec 2024

10/10 Excellent

Xie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for lucern

Location is next to the pier, old town, new town and main train station. Perfect for tourist. The receptionists are friendly and extremely helpful. Reached at 11am and my room was already ready for check in. Minibar free with beer, wines and soft drink. It is really one of the best hotel I have ever stayed in.
Stayed 3 nights in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy and great location!

The hotel is in walking distance to both the central train station and bus pick up, so incredibly easy. Staff were very helpful with directions and helped to arrange tickets for the tram. The room is simple but clean and had everything we needed. I would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Revathi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants!
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could have been great, but…

Great location and could be a very nice place to stay, but…, hotel fails to indicate on website that they’re doing extensive renovations. That means being awoken at 7:00 am and being unable to stay in room during the day because of the construction noise. My wife was feeling ill and just wanted to stay in room, but not a reality with all the noise. When I asked why website doesn’t indicate the construction activities, I was told you have to call and ask. So, call before you book!
Stayed 3 nights in Dec 2024

6/10 Okay

wang cheng

Stayed 2 nights in Dec 2024

6/10 Okay

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ameron Luzern

the room temperature is hot and when you open the window as they suggested, you can hear the road construction who worked until early morning
Stayed 3 nights in Oct 2024