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AMERON Luzern Hotel Flora

4.0 star property

Photo gallery for AMERON Luzern Hotel Flora

Lobby sitting area
Italian cuisine
Terrace/patio
Lobby
Premium bedding, in-room safe, blackout curtains, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Chapel Bridge
    ‪2 min walk‬
  • Lucerne Town Hall
    ‪3 min walk‬
  • KKL Lucerne
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Comfort Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Comfort Room

9.0 out of 10
Wonderful
(29 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(48 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(97 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Premium Room

8.8 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Single Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the area

Lucerne

A stay at AMERON Luzern Hotel Flora places you in the heart of Lucerne, just a 4-minute walk from Chapel Bridge and within a 5-minute drive of Swiss Transportation Museum. .This hotel is 0.1 mi (0.2 km) from Jesuit Church and 0.2 mi (0.3 km) from The Swiss Path.

What's nearby

  • Chapel Bridge - 2 min walk - 0.2 km
  • Lucerne Town Hall - 3 min walk - 0.3 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Chateau Guetsch - 13 min walk - 1.1 km
  • Swiss Transportation Museum - 3 min drive - 2.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • Heini
  • ‪Starbucks - ‬4 min walk
  • McDonald's

About this property

AMERON Luzern Hotel Flora

Lakefront hotel with a 24-hour front desk and a restaurant
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 161 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a hair salon, shopping on site, and a fireplace in the lobby.
Enjoy a meal at BACiO della MAMMA, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Lucerne? This hotel has 1646 square feet (153 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
BACiO della MAMMA - This restaurant specializes in Italian cuisine.
Bar & Boulevard - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 28 per night)
  • Parking on site (CHF 28 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BACiO della MAMMA
  • Bar & Boulevard

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,646 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per day
Cribs (infant beds) are available for CHF 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 14 for children
  • Self parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night
  • Crib (infant bed) fee: CHF 50.0 per day
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number KZV-SLU-000031

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

AMERON Luzern Hotel Flora Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1013 reviews
Rating 8 - Good. 234 out of 1013 reviews
Rating 6 - Okay. 60 out of 1013 reviews
Rating 4 - Poor. 19 out of 1013 reviews
Rating 2 - Terrible. 18 out of 1013 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic staff! Hotel and rooms are very nice and updated. Only complaint is the quality of the bed (too soft) and pillows (too hard/lumpy)
Stayed 2 nights in Jun 2025

8/10 Good

Shahid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Shoba

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The room was way too hot- the air conditioning did not work. It was not enough value for the money paid… great location thouj
Stayed 1 night in Jun 2025

10/10 Excellent

cherith

Travelled with family
Liked: Amenities
Front desk team member staff provided exemplary service! They spoke to us in English, asked if we wanted them to hold our luggage and suggested a short walking tour of the city!
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon, Augustine Heights

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were excellent, property is super convenient to the train station and Chapel Bridge. Lovely rooms and property.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Jun 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service was great! Rooms were hot. Our group had 4 rooms and we all couldn’t get them cool enough overnight,
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

10/10 Excellent

Corian

Liked: Cleanliness, amenities, property conditions & facilities
They offer various options for pillows and other services to help with sleeping. Very clean and newly renovated place. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Ravali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

diana

Stayed 2 nights in May 2025

2/10 Terrible

Vikash

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is certainly not a 4 star property. The rooms are super crunch and lives no space to walk or sit at all. We booked a courtyard view room and got a construction site/ warehouses view. The room doesn't even have basic amenities like a iron board . The staff at the front desk are super rude and gave me a queen bed despite booking a king size bed. Expedia agent had to intervene to get the right room allotted to me. Won't recommend this place at all other then vicinity to station and the chapel Bridge.
Stayed 2 nights in May 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel itself was awesome. The only issue we had was there was road construction outside that woke us up when they started working at 6:00am. The location of the hotel was perfect and we would definitely stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Julie, Wilmington

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic location!! Very clean and well maintained. This hotel has the best included hotel breakfast of any that i’ve ever seen! I would stay here again!!
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
AMERON is a wonderful hotel - modern decor, friendly and very helpful staff, and an excellent breakfast buffet that even included prosciutto fresh from a slicer! We were impressed with the amount of space in the room, and the location of the hotel was perfect as it was in the middle of the train station, marina, and the main area of shops and restaurants, a block away from Chappel Bridge.
Stayed 2 nights in May 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, courteous and helpful staff. Nice upgraded rooms! 👍
Stayed 3 nights in May 2025

10/10 Excellent

YARIS

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 1 night in May 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Susan

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

cynthiia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Construction on site and very noisy. The restaurant onsite is good but they charge 8 euros for water from the faucet 😡
Stayed 2 nights in May 2025

8/10 Good

Reza

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean, and the staff were exceptionally courteous and helpful. The only notable downside was that the air conditioning did not function optimally. Additionally, there were occasional instances of loud individuals who were intoxicated and were congregating outside due to the presence of a nearby nightclub. Overall, the experience was satisfactory, as we only encountered the “loud” individuals on one night out of the several days we were there.
Stayed 6 nights in Apr 2025