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AMERON Luzern Hotel Flora

4.0 star property

Photo gallery for AMERON Luzern Hotel Flora

Italian cuisine
Lobby
Terrace/patio
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(101 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Premium Room

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Comfort Room

9.0 out of 10
Wonderful
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(49 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Lucerne

A stay at AMERON Luzern Hotel Flora places you in the heart of Lucerne, steps from Museum Sammlung Rosengart and 3 minutes by foot from Jesuit Church. .This hotel is 0.1 mi (0.1 km) from Chapel Bridge and 0.2 mi (0.3 km) from The Swiss Path.

What's nearby

  • Chapel Bridge - 2 min walk - 0.2 km
  • Jesuit Church - 2 min walk - 0.2 km
  • Lucerne Town Hall - 3 min walk - 0.3 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Lake Side Promenade - 9 min walk - 0.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Heini - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬3 min walk

About this property

AMERON Luzern Hotel Flora

Lakefront hotel with a restaurant and a bar
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 161 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a hair salon, shopping on site, and a fireplace in the lobby.
Enjoy a meal at BACiO della MAMMA, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Lucerne? This hotel has 1646 square feet (153 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
BACiO della MAMMA - This restaurant specializes in Italian cuisine.
Bar & Boulevard - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 28 per night)
  • Parking on site (CHF 28 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BACiO della MAMMA
  • Bar & Boulevard

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,646 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 14 for children
  • Self parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number KZV-SLU-000031

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

AMERON Luzern Hotel Flora Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1050 reviews
Rating 8 - Good. 234 out of 1050 reviews
Rating 6 - Okay. 66 out of 1050 reviews
Rating 4 - Poor. 18 out of 1050 reviews
Rating 2 - Terrible. 17 out of 1050 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane, Mascot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful, room is clean and great breakfast. Hotel is close to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great but definitely not free It cost about $25. A day!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Yes the only problem we had they were unable to fix the noise in our bathroom room 601. Other than that very nice place to stay and convenient location.
Stayed 2 nights in Oct 2025

6/10 Okay

Gill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was warm and cramped despite paid upgrade. Shower wouldn't close. Area outside window was noisy. Didn’t sleep well. Disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location - easy access to the station and right in the heart of the city. We would stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Symone X

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not pick breakfast options but is satisfied with other services, such as free minibar, etc. hotel supplied 2 memory foam pillows straight away after receiving guests first night feedback. Hotel is warm and clean, quiet and convenient (close to central stations),staffs are warm and helpful,.. A stay filled with warm memories for us! Definitely will choose this hotel again if coming back to Luzern city!
Stayed 2 nights in Oct 2025

8/10 Good

Diane, Onaway

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but expensive and no breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

VICTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Location is great, staff is great and restaurant is amazing! Loved everything about our stay in Luzern. I recommend it.
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, only issues were getting to the hotel at 9:30am then having to wait until 3pm for checkin after traveling for 18hours; having room blinds that keep falling out of track when closed. Most of staff were very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Xuan

Stayed 1 night in Oct 2025

8/10 Good

Ariana

Stayed 2 nights in Oct 2025

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful,clean and modern hotel,walkable everywhere,
Stayed 2 nights in Oct 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious room ,, great friendly staff ,, clean bathroom , comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at the Ameron Luzern Hotel Flora. It was a clean modern property and an easy walk to the train station and a walk over the bridge to Old Town Lucerne. It had an excellent breakfast with a good variety.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 4 nights in Oct 2025

10/10 Excellent

Rudolf, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom. Central location
Stayed 1 night in Oct 2025

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Would stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, great amenities!
Stayed 1 night in Oct 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room on top floor. No view of note from the balcony/windows, sadly, but hotel very conveniently located close to the station, the river/lake, covered bridges, and other major landmarks. Easy to explore by foot from the hotel. Restaurant was disappointing inasmuch as we struggled to understand the options on the menu. Staff just directed us to a QR code for English version of menu, but that wasn't easy to decipher or use and staff didn't provide additional assistance. Food decent though. Plenty of choice offered at breakfast. Had a pleasant stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Zhizheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and nice staff
Stayed 1 night in Oct 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Petite Chef dinner experience. Also enjoyed the room with a balcony and the breakfast buffet each morning. The hotel was staffed with caring people who made our stay the best!
Stayed 4 nights in Oct 2025