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Astoria Lucerne

4.0 star property

Photo gallery for Astoria Lucerne

4 restaurants, Thai cuisine
Reception
3 bars/lounges, rooftop bar
Front of property
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Pilatusstrasse 29, Lucerne, 6003
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed (King)

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 1 King Bed (King)

8.6 out of 10
Excellent
(29 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Corner Room)

Deluxe Twin Room (Corner Room)

Deluxe Twin Room (Corner Room)

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds

In-room safe, desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Superior Triple Room

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Lucerne

With a stay at Astoria Lucerne in Lucerne, you'll be within a 5-minute walk of Museum Sammlung Rosengart and Franciscan Church. .This hotel is 0.4 mi (0.6 km) from Jesuit Church and 0.4 mi (0.6 km) from Chapel Bridge.

What's nearby

  • Jesuit Church - 3 min walk - 0.3 km
  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Chateau Guetsch - 13 min walk - 1.1 km

Getting around

  • Lucerne Station - 6 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Thai Garden - ‬1 min walk
  • ‪Penthouse - ‬1 min walk
  • ‪Mövenpick - ‬2 min walk
  • ‪just a little brewpub - ‬3 min walk
  • ‪La Cucina - ‬1 min walk

About this property

Astoria Lucerne

Hotel in Lucerne with 4 restaurants and bars
Astoria Lucerne offers 252 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Thai Garden - This restaurant specializes in Thai cuisine.
La Cucina - This restaurant specializes in Italian cuisine.
Mekong - This restaurant specializes in Asian cuisine.
Pacifico - This restaurant specializes in Mexican cuisine.
Penthouse - Onsite rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CHF 55 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Mekong
  • Pacifico
  • Penthouse
  • Thai Garden

Things to do

  • Health club
  • Nightclub

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered self parking fee: CHF 55 per night
  • Pet fee: CHF 40 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Property Registration Number KZV-SLU-000100

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 843 reviews
Rating 8 - Good. 278 out of 843 reviews
Rating 6 - Okay. 86 out of 843 reviews
Rating 4 - Poor. 33 out of 843 reviews
Rating 2 - Terrible. 30 out of 843 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Oct 2025

6/10 Okay

MANPREET

Disliked: Cleanliness
Stayed here for 2 nights! There was old food in the fridge, cups were dirty and bed sheets were dirty. Staff was extremely nice and replaced items but
Stayed 3 nights in Oct 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was centrally located near the train station and Old Town. There were excellent restaurants located in the hotel. The room was very nice and there was in-room coffee which we appreciated! We were very happy with our stay and highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect , location, staff, room, services , I love it !!! Lucerne is a magical place!. ❤️
Stayed 3 nights in Oct 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's in the center of town everything is within walking distance. Staff very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anetta

Stayed 3 nights in Oct 2025

6/10 Okay

Antonio

Stayed 3 nights in Oct 2025

8/10 Good

frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property close to everything. Would definitely stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is pretty good here, location, cleanliness, services and breakfast. However, I wish their entrance was better designed. The options were either a flight of stairs (which can get slippery when wet), a narrow escalator with luggage restriction or an unintuitive elevator down a hallway.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable, but there was a lot of noise coming from outside the room in the evening. Seemed to be infrastructure noise - pipes, doors, squeaks, etc. Fortunately it quieted down at bedtime. The breakfast was great.
Stayed 3 nights in Sep 2025

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry clean, great breakfast choices great location
Stayed 2 nights in Sep 2025

8/10 Good

mohd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and the staff , parking very expensive
Stayed 3 nights in Aug 2025

10/10 Excellent

maryjean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Clean rooms. Walkable to train and Lucerne attractions.
Stayed 3 nights in Sep 2025

8/10 Good

Mike

Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Reza

Travelled with family
Liked: Cleanliness, staff & service
We recently stayed at the Astoria Lucerne for three nights and found it to be a very busy hotel. While the location is excellent—clean and conveniently close to the station—there were some drawbacks that affected our comfort. Our room faced a bar that was particularly noisy on weekends, making it hard for us to sleep until the early morning. The walls are also quite thin, so we could hear movement from the room above us. On the positive side, the hotel was clean and the breakfast was decent, though nothing exceptional. Overall, the hotel is convenient if you need to be near the station and don’t mind a lively atmosphere, but light sleepers might want to consider other options.
Stayed 3 nights in Sep 2025

8/10 Good

Marie-Josée

Stayed 2 nights in Sep 2025

10/10 Excellent

Julie, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Stayed 2 nights in Aug 2025

10/10 Excellent

Vandna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable place to stay! Staff very helpful and professional! The breakfast was excellent! Very convenient location to see the town!
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie M

Stayed 4 nights in Aug 2025

2/10 Terrible

ishvinderdeep

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been the worst stay so far in Switzerland. Motels around the world have better amenities than this hotel. The receptionist in the night of 1st September was very rude and sarcastic. Paper cups in the room for tea or coffee, no tea bag available in the room. Had to call reception to get it and in tern he said you must have used it . If you need more ask for it, whereas it was not there when we checked in, not replenished by housekeeping when preparing room for new check-ins. Would never stay in this location again or recommend it even.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Travelled with group
Excellent
Stayed 2 nights in Aug 2025