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Astoria Lucerne

4.0 star property

Photo gallery for Astoria Lucerne

3 bars/lounges, rooftop bar
Design Twin Room (Panoramic View)
Terrace/patio
3 bars/lounges, rooftop bar
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

View map
Pilatusstrasse 29, Lucerne, 6003
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed (King)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Double Room, 1 King Bed (King)

8.6 out of 10
Excellent
(25 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

In-room safe, desk, free cots/infant beds, free WiFi

Standard Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Superior Triple Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Lucerne

With a stay at Astoria Lucerne in Lucerne, you'll be within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. .This hotel is 0.3 mi (0.5 km) from Museum Sammlung Rosengart and 0.4 mi (0.6 km) from Jesuit Church.

What's nearby

  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Chateau Guetsch - 13 min walk - 1.1 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne Station - 6 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Penthouse - ‬1 min walk
  • ‪just a little brewpub - ‬3 min walk
  • ‪Mövenpick - ‬2 min walk
  • ‪Pastarazzi - ‬2 min walk
  • ‪La Cucina - ‬1 min walk

About this property

Astoria Lucerne

Hotel with 4 restaurants, 6-minute walk to Chapel Bridge
Astoria Lucerne offers 252 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Thai Garden - This restaurant specializes in Thai cuisine.
La Cucina - This restaurant specializes in Italian cuisine.
Mekong - This restaurant specializes in Asian cuisine.
Pacifico - This restaurant specializes in Mexican cuisine.
Penthouse - Onsite rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CHF 55 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Mekong
  • Pacifico
  • Penthouse
  • Thai Garden

Things to do

  • Health club
  • Nightclub

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered self parking fee: CHF 55 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Property Registration Number KZV-SLU-000100

We should mention

Parking height restrictions apply

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 806 reviews
Rating 8 - Good. 269 out of 806 reviews
Rating 6 - Okay. 79 out of 806 reviews
Rating 4 - Poor. 33 out of 806 reviews
Rating 2 - Terrible. 26 out of 806 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Jul 2025

4/10 Poor

Vishwas, Bensalem

Liked: Cleanliness, staff & service
Ultra expensive property , the only plus point is all the key areas of Lucerne are at walking distance. But that does not justify the rates, which are even more than new York City
Stayed 2 nights in Jul 2025

10/10 Excellent

Johnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing not to like about this property! Absolutely perfect in all aspects. Great restaurants, rooftop lounge. Stayed here once before, almost 50 years ago; now I'm back again. My only place to stay in Lake Lucerne!!!
Stayed 4 nights in Jul 2025

6/10 Okay

Lucas

Travelled with partner
Liked: Cleanliness, amenities
The reception was very polite and we enjoyed the rooftop bar. However, housekeeping tried to barge into our room at 8:30 the morning of our checkout. They returned at 11:00. We were still packing and running a little late. They insisted they come in now, and when we asked them to please give us a couple more minutes, they got upset, said a few words, and stormed off. The breakfast is quite poor and I do not recommend wasting 30ch on it, as there are many better cafes nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

Really lovely hotel in a great location. Room was large and comfortable. Breakfast was excellent. Good facilities across the sites. Only two small negatives, no fridge in the room and the signage, particularly on where restaurants were/how to access them was confusing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, great location, yummy breakfast!

Enjoyed our stay here! Great location, easy walk to train station and old town, lake Lucerne as well. Quiet room, comfy bed. Breakfast was good, although it seemed to end a but earlier than stated, so don't wait till last minute!
Stayed 3 nights in Jul 2025

10/10 Excellent

Anurag, Edison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walkable from station even with luggage. Very clean and quiet. Good service and the staff was very helpful. Ironing was inconvenient as they don’t allow iron in the rooms - they make iron available to use in a common conference room.
Stayed 4 nights in Jul 2025

2/10 Terrible

Van

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel areas is nice however the receptionist and her manager are terrible and inflexible to help and make any corrections for the guests.
Stayed 3 nights in Jul 2025

2/10 Terrible

Tram

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The reservation was clearly made for 1 room with 1 guest, but we were incorrectly charged for 2 guests. When we brought this issue to the attention of your front desk staff, we were surprised to find that there was no effort to correct the charge or accommodate our concern. Your team was not only unhelpful but also unwilling to show any flexibility or care in resolving the matter. This experience was extremely disappointing. We expect transparency and fairness in pricing, and a basic level of customer service—especially when the mistake is on the hotel’s side. Please also provide an explanation of why this issue was ignored despite being raised during the stay. If this matter is not resolved within 7 business days, I will be compelled to leave a formal public review and report this issue to the booking platform and relevant consumer protection services.
Stayed 3 nights in Jul 2025

10/10 Excellent

Claudio

Stayed 1 night in Jul 2025

8/10 Good

Hussain, alyarmouk

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is not that good, the pillows not too comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Shraddhanjali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cosy rooms with all amenities. Location is great, all attractions of Lucerne are within walking distance. Great connectivity to station and bus stop, mostly walkable. Local bus stop is right in front of the hotel. Polite and helpful hotel staff. Breakfast spread is also good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to train station and old town
Stayed 2 nights in Jul 2025

10/10 Excellent

Abraham

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Upscale looking hotel with a/c. Showers are very small like cruise ship
Stayed 2 nights in Jul 2025

10/10 Excellent

Jayantha Ratnakumara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location. Room was kept clean and tidy. All staff were very polite and pleasant
Stayed 4 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Sameer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Good room, great breakfast, average amenities

The room said panoramic view but it was essentially a full glass wall facing the road! And despite being so expensive it offered a combined hair and body wash with no conditioner, shampoo and body lotion. However breakfast was very extensive and very good quality
Stayed 5 nights in Jun 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Amenities
An excellent location with friendly staff and a very clean and welcoming atmosphere. Thank you
Stayed 4 nights in Jul 2025

8/10 Good

Julieann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tatsiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable from train station, and to dream coffee places and dining. Big rooms. Rooftop bar is great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mithu, New Providence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, easy to walk through from the station. Clean bedroom. Bathroom was small especially the shower stall.
Stayed 1 night in Jul 2025

8/10 Good

Amber-Rae

Travelled with family
Liked: Property conditions & facilities
The hotel itself was fine; there were a couple of things in the room that weren’t great (a stained rug surrounding the bed, and a stained bedsheet). The shower was excellent, as was the breakfast and the staff. The location was also great - it allowed us to walk around the city as much as we wanted and was very convenient for the train station / dock as well. For the price I was expecting something a bit nicer, but it was fine.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rongbang

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2025

10/10 Excellent

Surinder, Princeton

Stayed 2 nights in Jun 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, great hotel!

Wonderful hotel in the perfect location. Would definitely stay there again...could walk everywhere.
Stayed 2 nights in Jun 2025