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Best Western Frodsham Forest Hills Hotel

3.0 star property

Photo gallery for Best Western Frodsham Forest Hills Hotel

Relax by the pool surrounded by lush greenery and natural light.
Contemporary space with wood paneling, glass doors, and a potted plant.
Formal dining area with a round table, white tablecloths, and gold accents, offering a view of the surrounding green landscape and distant monument.
Relax on the outdoor patio with a wooden deck, metal chairs, and a small table, surrounded by lush greenery and a charming garden.
Swimmers can enjoy the pool surrounded by a stained glass ceiling and brick and tile walls.

Popular amenities

  • Hot tub
  • Room service

Explore the area

Map
Overton Hill, Frodsham, England, WA6 6HH
  • Lady Heyes Crafts and Antique Centre
    ‪2 min drive‬
  • Delamere Forest
    ‪9 min drive‬
  • Chester Zoo
    ‪15 min drive‬
  • Manchester (MAN)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Relax by the pool with a hot tub and lounge chairs nearby.

Holiday Inn Runcorn by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (872)
The price is NZ$307
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Holiday Inn Runcorn by IHG

About the area

Frodsham

Located in Frodsham, Best Western Frodsham Forest Hills Hotel is in a rural location, a 3-minute drive from Lady Heyes Crafts and Antique Centre and 8 minutes from Delamere Forest. .This hotel is 12.5 mi (20.2 km) from Chester Zoo and 16.2 mi (26.1 km) from Knowsley Safari Park.

What's nearby

  • Lady Heyes Crafts and Antique Centre - 2 min drive - 2.4 km
  • Delamere Forest - 9 min drive - 11.5 km
  • Chester Zoo - 15 min drive - 19.7 km
  • Chester City Walls - 20 min drive - 22.2 km
  • Chester Racecourse - 21 min drive - 22.9 km

Getting around

  • Frodsham Station - 3 min drive
  • Manchester Airport (MAN) - 36 min drive

Restaurants

  • ‪Ring O Bells - ‬9 min walk
  • ‪Oh My Cod - ‬7 min drive
  • ‪Bears Paw - ‬3 min drive
  • ‪Top Taste - ‬20 min walk
  • ‪The Cottage Tea Shop - ‬3 min drive

About this property

Best Western Frodsham Forest Hills Hotel

Hotel in Frodsham with a 24-hour health club and a sauna
Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as desks and electric kettles.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Grill on the Hill, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Grill on the Hill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 per person
  • Pet fee: GBP 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Forest Hills
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Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 362 out of 913 reviews
Rating 8 - Good. 352 out of 913 reviews
Rating 6 - Okay. 123 out of 913 reviews
Rating 4 - Poor. 45 out of 913 reviews
Rating 2 - Terrible. 31 out of 913 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only a one night stay but really friendly staff, excellent size standard bedroom, comfy as well. Evening meals were excellent and well presented. Buffet breakfast was usual hotel fayre but there was plenty of choice and we particularly liked the Danish pastries, let down slightly by cold plates and only one hot drink machine
Stayed 1 night in Apr 2025

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover hotel

Great location, lovely staff, pool area great
Stayed 1 night in Apr 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Reception very helpful and immediately changed me to a ground floor room when asked. (I’m on crutches). Room Clean but seemed a little tired, ready for a refurb. Surprised there are no usb charging sockets. Very peaceful location and plenty of parking.
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Travelled with family and small children
Disliked: Property conditions & facilities
Older property that had the necessities and was local to our needs.
Stayed 4 nights in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Maria Mireya

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness
3 star type property. Location was the selling point for us. We had two different rooms. If I based this review on the first one it would be less than favorable as the room was unbearably hot. The second room we had was much nicer and temperate.
Stayed 1 night in Apr 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Stayed 3 nights in Apr 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

We paid extra and had the breakfast in the morning, we ate in the conservatory area and the views were stunning. The room was clean and the bathroom was a little small but the shower was really large and fully accessible. The staff were really friendly, great customer service 🙂
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Stayed 3 nights in Apr 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mel

Stayed 2 nights in Apr 2025

8/10 Good

Wing Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Peshen

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have stayed here a few times now and I really like it. Usually staff are very polite and friendly but when I checked in last night the woman behind the desk literally ignored me for 3 minutes! She was working on something which I understand but a quick - I will be with you inn a minute would have done but nothing, not even eye contact. When she did manage to speak, no apology and said can you speak to one of the others, is there a man around the corner!! Disgraceful. A young chap eventually checked me in and he was very good but as for the woman…I’m not sure a customer facing role is for you.
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Bathroom is outdated and had mold on the bath sealant and limescale on the taps. The shower water flow was poor and the temperate as warm on Sunday morning, but hot when using the bath the night before.
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Staff & service, property conditions & facilities, room comfort
Bedroom good comfy bed but the breakfast plates and cups could do with a thorough clean
Stayed 1 night in Mar 2025

2/10 Terrible

Gerard

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, mouldy, tatty, falling apart, violently hot, staff don’t care. Genuinely the worst room I have ever stayed in. When I asked about the heat I was told there was a fan. I rarely complain but this was not good.
Stayed 2 nights in Mar 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plumbing problems

The hotel initially impressed - check in was good, the room was spacious, warm, well-furnished. But when my husband tried to have a hot bath to help with the discomfort after a recent knee replacement, the hot tap in the bath dispensed tepid water, quite inadequate for a bath,although the water in the washbasin was very hot. The following morning the lavatory refused to flush for what seemed like a long time, the bath water was ok for a shower, but there was no cold water from the bath tap. Clearly the plumbing needs attention.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Business traveller
Hotel dated and not the cleanest of rooms noisy neighbours did not help
Stayed 1 night in Mar 2025

8/10 Good

Rosemary

Stayed 1 night in Mar 2025

4/10 Poor

Kedar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property itself needs a huge facelift as the rooms being very small, looked old and beaten up. The entire property is in need of renovation to give it a fresh look. The staff were very friendly, helpful and very attentive. The location of this hotel is Amazing, being situated on top of overton hill overlooking the merseyside and Liverpool Airport. The hotel is surrounded with rolling hills with a golf course and multiple ranches with beautiful horses. The cleanliness in and around the property also needs improvement.
Stayed 3 nights in Mar 2025