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Palacio de los Duques Gran MeliĆ” - The Leading Hotels of the World

5.0 star property

Photo gallery for Palacio de los Duques Gran MeliĆ” - The Leading Hotels of the World

3 restaurants, dinner, brunch served; Spanish cuisine
Rooftop terrace
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Couples treatment room(s), Turkish bath/hammam, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available

Explore the area

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Plaza de EspaƱa - Princesa
    ā€Ŗ1 min walkā€¬
  • Royal Palace of Madrid
    ā€Ŗ5 min walkā€¬
  • Prado Museum
    ā€Ŗ3 min driveā€¬
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas)
    ā€Ŗ16 min driveā€¬

Room options

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level | Living area

One Bedroom Master Suite Red Level

  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse Suite Red Level

Penthouse Suite Red Level

Penthouse Suite Red Level

  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

  • 130 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

  • 200 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Red Level)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level)

  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Supreme Room

Supreme Room

Supreme Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Red Level, 4+1)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level, 4+1)

  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 3 Bedrooms

Red Level, Suite, 3 Bedrooms

Red Level, Suite, 3 Bedrooms

  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Family Room (3+1)

Premium bedding, minibar, in-room safe, desk

Family Room (3+1)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Red Level 2 adults+ 2 children)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Red Level, Deluxe Room

Premium bedding, minibar, in-room safe, desk

Red Level, Deluxe Room

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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1 bedroom, premium bedding, Select Comfort beds, minibar

BarcelĆ³ Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1859)
The price is NZ$450
for 1 room
includes taxes & fees
30 Jun - 1 Jul
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About the area

Madrid

With a stay at Palacio de los Duques Gran MeliƔ - The Leading Hotels of the World, you'll be centrally located in Madrid, steps from Plaza de EspaƱa - Princesa and Royal Theatre. .This eco-certified hotel is 0.1 mi (0.2 km) from Plaza de Oriente and 1.4 mi (2.2 km) from Sabatini Gardens.

What's nearby

  • Plaza de EspaƱa - Princesa - 1 min walk - 0.0 km
  • Gran Via - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 5 min walk - 0.4 km
  • Plaza Mayor - 7 min walk - 0.6 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ā€ŖTierra Burrito Bar - ā€¬2 min walk
  • ā€ŖTim Hortons - ā€¬2 min walk
  • ā€ŖBeer Station - ā€¬2 min walk
  • ā€ŖTap Room Opera - ā€¬2 min walk
  • ā€ŖEl CafĆ© de la Ɠpera - ā€¬2 min walk

About this property

Palacio de los Duques Gran MeliĆ” - The Leading Hotels of the World

Eco-certified hotel with 3 restaurants and a full-service spa
Palacio de los Duques Gran MeliĆ” - The Leading Hotels of the World offers 180 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a steam room, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Spanish cuisine at JardĆ­n de los Duques, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
JardĆ­n de los Duques - Overlooking the garden, this restaurant specializes in Spanish cuisine and serves brunch and dinner.
Corona Royal Gallery - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.
Vinoteca Montmatre - This restaurant specializes in Regional cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Corona Royal Gallery
  • JardĆ­n de los Duques
  • Vinoteca Montmatre

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1851
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with MeliĆ” (MeliĆ”)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Palacio de los Duques Gran MeliĆ” - The Leading Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 670 out of 781 reviews
Rating 8 - Good. 80 out of 781 reviews
Rating 6 - Okay. 20 out of 781 reviews
Rating 4 - Poor. 7 out of 781 reviews
Rating 2 - Terrible. 4 out of 781 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evangelia

Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel and great staff

Beautiful hotel very well located and excellent staff - very friendly very helpful. The best I have experienced in recent times. The room was very tiny and the bathroom didnā€™t need a bath - made it very difficult.
Stayed 2 nights in Mar 2025

2/10 Terrible

Elin Llywelyn

Stayed 3 nights in Feb 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Malini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch central hotel

Location was very central to most attractions but yet on a quiet street. Very professional staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Valencia

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palacio Dukes Duques-Must Stay!!!!!

We enjoyed the warm hospitality and had a relaxing stay. We had an outstanding experience-the staff were welcoming and friendly. They provided top customer service & and the rooms were luxurious, well maintained and comfortable. We paid extra for dining in and enjoyed the amenities. The food was amazing, all the attractions, accommodations, dining options, and transportation were close by. We enjoyed the hotels Spa services & recommend them highly. I would give this a 12/10 review.
Stayed 2 nights in Feb 2025

2/10 Terrible

Alexander

Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Orson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star experience all around.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice *borat voice*
Stayed 1 night in Feb 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, fantastic breakfast, good size rooms for a family.
Stayed 5 nights in Feb 2025

10/10 Excellent

Pietro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hasta pronto
Stayed 5 nights in Jan 2025

10/10 Excellent

Dritan

Liked: Cleanliness, staff & service, property conditions & facilities
The best...10 stars staff
Stayed 1 night in Feb 2025

10/10 Excellent

Kamal Chandulal, Abbots Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an amazing experience All the staff were exceptional , polite , accommodating and a pleasure to be around. We loved our stay . Thank you for making this trip something we will cherish . Madrid ā™„ļø
Stayed 4 nights in Jan 2025

8/10 Good

Yvonne, Jupiter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in the city of Madrid it is amazingly quiet. Walking up or down a few streets you are in the real lively world of Madrid
Stayed 5 nights in Jan 2025

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locaciĆ³n minutes away from attractions and sĆŗper great attentive staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only have good things to say about our stay. The staff all around was amazing. Great location and beautiful Hotel. We will be back!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Very smart and luxurious feeling
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiong-Keat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the city center, yet quiet because itā€™s off a side street. Excellent service, friendly hotel staff. Room was comfortable and well appointed. Great location with easy access to Gran Via shopping and restaurants. The only minor downside: the gym could be larger with more equipment.
Stayed 5 nights in Dec 2024

8/10 Good

Nikhil, Issaquah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall: Beautiful hotel super close to the Opera, Palace and Gran Via shopping district, all within a 5-min walk. Staff was extremely courteous, warm, and on more than one occasion went out of their way to make it easy for us. A grade for the staff!! Family room: We got the Family Room with 2 beds since we were traveling with the kids. It was very small and was on the top floor with those slanted ceilings. Both my wife and I hit our heads multiple times during our stay, it is very hard to walk around the room with the two beds and not hit your head!! Moreover, the slanted ceiling makes the room feel very claustrophobic. I wouldnā€™t rent it unless youā€™re shorter than 5 feet! Great breakfast in the mornings, with a variety of choices in the made-to-order menu along with a neat buffet spread. We practically ate only 2 meals a day during our 3-day stay ā€” a full breakfast and an early dinner. Again, loved our stay because of location, staff, breakfast etc. Would avoid the Family Room at all costs, go for a larger room and make sure it doesnā€™t have a slanted ceiling (not on the top floor).
Stayed 3 nights in Dec 2024

10/10 Excellent

Israel

Travelled with family
Outstanding in every sense. A truely joyous experience in this stunning hotel. All staff exceptional and friendly. We will be back for sure!
Stayed 4 nights in Dec 2024

10/10 Excellent

Didem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024