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Rafaelhoteles Atocha

4.0 star property

Photo gallery for Rafaelhoteles Atocha

Bar (on property)
Minibar, in-room safe, desk, blackout curtains
Porch
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪11 min walk‬
  • Place, El Retiro Park
    ‪16 min walk‬
  • Place, Gran Via
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (2 adult + 1 child)

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout curtains

Double Room (extra bed)

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Madrid

Centrally located in Madrid, Rafaelhoteles Atocha is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias. .This hotel is 1 mi (1.6 km) from El Retiro Park and 1.4 mi (2.3 km) from Prado Museum.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 11 min walk - 1.0 km
  • El Retiro Park - 16 min walk - 1.4 km
  • Prado Museum - 20 min walk - 1.7 km
  • Gran Via - 3 min drive - 2.5 km
  • Puerta del Sol - 4 min drive - 2.9 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 8 min walk
  • Palos de la Frontera Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Martin Tostador - ‬6 min walk
  • ‪La Taguara - ‬1 min walk
  • ‪Sidreria La Posada - ‬7 min walk
  • ‪Coppelia - ‬7 min walk
  • ‪Spoiler Bar - ‬7 min walk

About this property

Rafaelhoteles Atocha

Hotel with a restaurant, near Museo Nacional Centro de Arte Reina Sofía
Rafaelhoteles Atocha offers 245 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 245 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 11485 square feet (1067 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Rafaelhoteles Atocha has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered parking on site (EUR 23 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (11,485 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 42.9 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 5.5 for children
  • Covered self parking fee: EUR 23 per night
  • Rollaway bed fee: EUR 42.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Rafaelhoteles Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1005 reviews
Rating 8 - Good. 385 out of 1005 reviews
Rating 6 - Okay. 113 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

EVIDIA ANTONIA GONZALEZ

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good (only the wall by the entrance was wet with green spots maybe a leak from the shower back area)... Restaurant Team and the rest of your Team were #1. "Keep up the good work"
"Real Madrid us 1"
Stayed 16 nights in May 2025

10/10 Excellent

jessica

Stayed 1 night in Oct 2025

8/10 Good

Louis

Travelled with partner
Liked: Cleanliness, staff & service
Very nice hotel and was excellent value for money given the Tapapies festival was on. Some very odd little things though, for example no coffee/tea making facilities in the room (although coffee served in reception was excellent). Advertised minibar was not available and fridge was off. The TV wasn’t fully functional, was told that it wasn’t possible to connect the TV to the wifi even though I used my hotspot from my phone in the end as like some tv to get to sleep but no English channels available. Overall though, would definitely recommend.
Stayed 2 nights in Oct 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right next to Atocha train station. Remember, Madrid is a bustling hub and an ancient city… the hotel is showing its age and the fit and finish of room amenities and floor tiles on main stairs is evident. Elevators are small. 4 people and luggage tops. Staff are friendly and kind. If you like to walk, you can get to Plaza Mayor and Park de les Restito easily AND find gems along the way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rikke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning ladies were so nice and efficient. Staff were helpful and the Hotel offered everything you need.
Stayed 2 nights in Oct 2025

6/10 Okay

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but the bed was comfy. There was no sound-proofing so it could be very loud in the mornings. Bathroom was nice. Breakfast was okay but I expected better. Staff were very nice, friendly and helpful. Location was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room- nice to be able to open the windows to get fresh air A special treat to get a bottle of Cava as a welcome. Breakfast good selection and we were treated well.
Stayed 2 nights in Sep 2025

10/10 Excellent

lara

Travelled with family
Amazing customer service and nice an clean room
Stayed 1 night in Oct 2025

8/10 Good

Ivo

Liked: Cleanliness, property conditions & facilities
The hotel is a relatively long walk from the Atocha (30 minutes), and other stations (20 minutes). There are no tea or coffee making facilities in the room, however there is a very small (the smallest I have seen) wall mounted fridge that is totally for guest use. A single basic shampoo is provided that needed us to ask reception to replace when finished. Otherwise a selection of emergency disposable toiletries are provided upon arrival (tootbrush, razor, comb, etc.). Overall a comfortable base, would not go again due to the long walk, we like to stay at hotels closer to transport.
Stayed 4 nights in Sep 2025

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, room comfort

Atocha

The hotel is comfortable and convenient for Atocha Trains
Stayed 1 night in Aug 2025

8/10 Good

Jaelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is curently under renovation, but the room and service were great and even got a complimentary bottle of sparkling wine. Hopefully the pool will be renovated soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Stayed 1 night in Aug 2025

10/10 Excellent

Gammar

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Israel

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Mejor sistema de aire acondicionado,es urgente
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We will definitely come back.
Stayed 1 night in Aug 2025

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & Clean

We had a lovely two-night stay at this hotel. The staff were friendly and welcoming, and the room was nice and clean. However, we felt it was originally a double room that had been converted to a ‘family’ room with an extra bed. The room was an okay size, but it could have been bigger for a family of three. The breakfast was nice and offered a good variety of food. The overall experience was good value for money.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gursharn

Stayed 2 nights in May 2025

10/10 Excellent

Hirdania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, hotel is clean, some tiles on the stairs has loose tile, an easy fix they shoul be fix because the tiles are beautiful, the hotel need some cosmetic fix but over all the location is great near to metro station train. Ambience is nice great places tibeat walkable distance
Stayed 2 nights in Jul 2025

4/10 Poor

Julian, Irvine

Disliked: Amenities, property conditions & facilities
Felt pictures of the room were misleading. Did not receive VIP perk. Would not recommend.
Stayed 1 night in Jul 2025

8/10 Good

AMINA

Stayed 3 nights in Jun 2025

10/10 Excellent

Wylson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very good! Check in: all good Room: spacious, clean, a little fridge which helps a lot, amazing bath towels, comfortable beds, etc. Breakfast: very good, many options for a very good meal. Dinner: good food for a reasonable price Gym: very, very small. Used the thread mill one day Overall: excellent stay , excellent hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Tania, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed only one night because of its proximity to Atocha train station. Basic hotel, rooms old but clean and beds comfortable, A/C was noisy and didn't cool well enough. Breakfast also basic. Staff nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast
Stayed 1 night in Jun 2025