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Staying at Sheraton Frankfurt Airport gives me a warm feeling since the first place. Due to no vacancy at Marriott Frankfurt downtown, we had to move here. We had 4 rooms and M-Club access there. It is probably that the morning meal not fresh taken at Marriott Frankfurt downtown, so my stomach did not feel well and my body didn’t feel comfortable. Angelika Laurer noticed me and proactively offered me a cup of fruity camomile tea so that my discomfort was reduced. I appreciated her. The whole team at the M-Club are professional and nice. Other staffs Kevin O’Connor and Sveltlin Dimitrov also treated us like family and always gave us pleasant feeling whenever we stayed at the M-Club. We stayed for 10 days. Except for the soft beverages and snacks offered there, light meal offered there is very narrow in choices and purely western style to my opinions. So, I had several suggestions and discussions with them on possible options to offer for customers. I felt that there is limitation to meet everyone’s demand at M-Club, however, I feel that it might still be a surprise if the meal styles can be adjusted, or altered within different meal styles like oriental or Asian. It is always good to have soup or broth at higher temperature that can deliver warm feeling and satisfaction. In all, In all, I shall never forget the interactions there with the team at the M-Club and thank them for the great experiences that they brought to me.

Nice hotel close to centeal station. Breakfast kind of pricy without discount card. Need better selection.

Lovely hotel, ideally situated. Wonderful stay with friendly staff, great pool and good choice at breakfast.

The staff is super helpful.

Ideal place to stay as a couple. 5 minute walk from U bahn station which made getting about very easy. Also only a 20 minute walk to the zoo area. The room was all fine and comfy. The bar downstairs is good, mid range price for drinks but very tasty.

Super friendly check in staff. Made to feel very welcome and greeted by my name which was impressive! Lovely big room, fantastic bathroom. Right opposite station so great for getting a bite to eat. Loved Hamburg! Quirks of hotel: corridors are a bit of a maze and it’s easy to get lost, but that’s the only negative and I would stay here again for sure!