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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property

Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Breakfast, lunch, dinner served; Modern European cuisine
Single Room
Reception
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

View map
The Bridge, Maidenhead, England, SL6 8DW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪1 min walk‬
  • Place, Maidenhead Railway Bridge (Maidenhead Viaduct)
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

1 Single Bed, Non-Smoking, Cozy Room

  • Sleeps 1

Standard King Room-Non-Smoking

  • Sleeps 2

Executive King Room-Non-Smoking

  • Sleeps 2

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About the area

Maidenhead

With a stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western in Maidenhead, you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. .This hotel is 0.1 mi (0.1 km) from Thames River and 11.1 mi (17.9 km) from Ascot Racecourse.

What's nearby

  • Thames Path - 1 min walk - 0.1 km
  • Thames River - 1 min walk - 0.2 km
  • Maidenhead Railway Bridge (Maidenhead Viaduct) - 5 min walk - 0.4 km
  • Absolutely Karting - 13 min walk - 1.1 km
  • York Road - 15 min walk - 1.3 km

Getting around

  • Taplow Station - 19 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Knead - ‬15 min walk
  • ‪Bakedd - ‬12 min walk
  • ‪The Lord Grenfell - ‬7 min walk
  • ‪Presto Italian Street Food - ‬12 min walk
  • ‪PizzaExpress - ‬11 min walk

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

Hotel with a restaurant, steps from Thames River
Thames Riviera Hotel, Sure Hotel Collection by Best Western offers 52 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Maidenhead hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at The Blue River Cafe, a restaurant which specializes in Modern European cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
The Blue River Cafe - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 6 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 131 out of 584 reviews
Rating 8 - Good. 229 out of 584 reviews
Rating 6 - Okay. 132 out of 584 reviews
Rating 4 - Poor. 59 out of 584 reviews
Rating 2 - Terrible. 33 out of 584 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Anne

Stayed 2 nights in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Suited me well for a quick overnight stop
Stayed 1 night in Sep 2025

6/10 Okay

IAN

Travelled with partner
Liked: Staff & service
Area outside very dirty and run down. Hotel had a somewhat 'tired' feel and look about it inside. (Still have wooden sash windows!!) Hotel had a dirty appearance outside. Staff were great.
Stayed 1 night in Sep 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Short stay

We stayed one night only, all good, friendly staff and very clean.
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was pleasant, large room, and Paul who was looking after us whilst having breakfast in the Dining area was very friendly and professional. I would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Matt

Stayed 3 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and evening meal service by Shriya. Nice view out ot the window of our bedroom and for breakfast/evening meal of the river.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean tidy & quiet, only problem our room d balcony looked out to the Thames but the side window looked out to the car park no net curtain so had to shut the curtains permanently. They now charge £3.50 per day for car parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Stayed 1 night in Aug 2025

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surperb s real gem of a place 3 stars is harsh

A real genuine surprise don’t let the look from outside deceive, all the staff are excellent and I spoke to at least x6 including the guy who booked us in, stayed in room 411 in the outside block would highly recommend as you’ve a balcony overlooking the river, good drink selection and outside patio again overlooking the river it was superb as was the dinner we had on Sunday around 9pm delicious chef Ken Kiev well done, and breakfast again really good quality food, everyone oh also parking was a breeze great location right near everything from walks to girding boats to pubs and restaurants The hotel in my opinion should be at least 4stars
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
A nice, independent hotel. Air-conditioning in the room was great. Lovely bar with a deck on the river. A solid choice if you’re staying in Maidenhead.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Disliked: Amenities, property conditions & facilities
Lovely location overlooking thames but tired and tatty. Bedrrom.a good size but poor state of decoration, stains on ceiling. Room, especially bathroom vibrating due to air con unit outside bedroom window. Bathroom tiny, broken toilet seat, no towel rail, nowhere to put towels while showering. Looked at breakfast but offering looked very basic & uninspiring so opted to eat out
Stayed 1 night in Aug 2025

10/10 Excellent

Lindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff, spacious room, nice bed, cute balcony.
Stayed 1 night in Aug 2025

6/10 Okay

Sebastian

Business traveller

Nice hotel rubbish information

Though I liked the location and the cleanliness of the rooms I was very disappointed by the service . I specifically booked the hotel as the website states that the restaurant was open until 9.30pn as I knew I wouldn’t get there until after 8.30 , even in my room the hotel information confirmed that the restaurant opening times . However when I went down to have a meal at 9pm I was told the restaurant closed at 8.45pm with no real apology or explanation except that the info should have been changed . I was therefore without food and had to go across to the Asda express for a sandwich . All in all a disappointment
Stayed 1 night in Aug 2025

6/10 Okay

Miss S E

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovely location on the river, bar was fab and the seating on the river excellent. Room accross in the lodge was clean enough but clearly a problem with the plumbing, the smell was Instantly noticeable when entering the room.
Stayed 1 night in Aug 2025

8/10 Good

Ceara

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Jan

Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

BETH

Stayed 1 night in Jul 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good base for local area Cliveden and Windsor. River views, clean room with the main essentials. Breakfast (self serve) is very basic.
Stayed 2 nights in Jul 2025

8/10 Good

ROBIN, APEX

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2025